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NHTSA ID Number: 10192183

Manufacturer Communication Number: NTB13055

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM One or more of the following conditions: Front passenger air bag status light is ON (illuminated) with the front passenger seat empty. Front passenger air bag status light is ON (illuminated) with an adult sitting in the front passenger seat. Seat belt warning light is ON (illuminated) with the front passenger seat empty (driver seat belt is buckled). Supplemental air bag warning light is flashing but no Air Bag DTCs are stored. ACTION 1. Visually check the front passenger seat and seat rails for any structural damage. 2. Visually check the front passenger seat for any items in the seat pockets, or any items on, under, or hanging from the seat (front, back, and sides). 3. Replace the OCS control unit. 4. Perform Zero Point Rest and check for DTCs. See this bulletin for further detail.


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TSB/Document ID: NTB13055

Replacement Service Bulletin Number:

MFR Communication Date: 2013-05-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: AIR BAGS

MFR Component System:

MFR Component Subsystem:


Previous TSB

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Classificatio n:

Reference:

RS13-010

Date:

NTB13-055

May 17, 2013

AIR BAG AND SEAT BELT
WARNING LIGHTS INCORRECT INDICATION
APPLIED VEHICLES:

2011 – 2013 Quest (E52)
2011 – 2013 Juke (F15)
2009 – 2013 Cube (Z12)

IF YOU CONFIRM
One or more of the following conditions:
• Front passenger air bag status light is ON (illuminated) with the front passenger seat
empty.
• Front passenger air bag status light is ON (illuminated) with an adult* sitting in the
front passenger seat.
Seat belt warning light is ON (illuminated) with the front passenger seat empty
(driver seat belt is buckled).
• Supplemental air bag warning light is flashing but no Air Bag DTCs are stored.
* The front passenger air bag is designed to automatically turn OFF under some conditions.
Refer to the appropriate Vehicle Owner’s Manual for complete information on proper use
of the front passenger seat.

Front passenger
air bag status light
(Front passenger
air bag OFF indicator)

Supplemental air bag
warning light

Seat belt warning light

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/10

ACTION
1. Visually check the front passenger seat and seat rails for any structural damage.
• If any structural damage is found, this bulletin does not apply.
2. Visually check the front passenger seat for any items in the seat pockets, or any items
on, under, or hanging from the seat (front, back, and sides).
• If any items are found, remove the items and recheck the incident before
proceeding.
3. Replace the OCS control unit.
4. Perform Zero Point Reset and check for DTCs.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.

PARTS INFORMATION
MODEL

DESCRIPTION

Quest
Juke

PART NUMBER

QUANTITY

98856 – 3WS0A
Controller Assy- Occupant sensor
(OCS Control Unit)

1
98856 – 1FK0A

Cube

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM DIA FRT
Replace OCS Control Unit
(1)
RX3SAA
ZE
32
0.6
(1) Refer to the Parts Information table and use the applicable OCS Control Unit (98856XXXXX) part number as the Primary Part (PFP).

2/10

NTB13-055

SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and
clean tools to avoid dirt and stains. Use protective covers as needed.

Preliminary Checks
1. Visually check the front passenger seat and seat rails for any structural damage.
• If any structural damage is found, this bulletin does not apply.
2. Visually check the front passenger seat for any items in the seat pockets, or any items
on, under, or hanging from the seat (front, back, or sides).
a. If any items are found, remove the items and recheck the incident before
proceeding.
b. If the incident still occurs with items removed, continue with this procedure.

Preparation for Replacing OCS Control Unit
1. Write down the radio settings.
Presets

1

2

3

4

5

6

AM
FM 1
FM 2
SAT 1
SAT 2
Bass

Treble

Balance

Fade

Speed Sen.
Vol.

2. If equipped; Write down the customer preferred setting for the Automatic Air
Conditioning System.
• If needed, refer to System Settings in the HAC section of the Service Manual.

3. Turn the ignition OFF.

4. Go to Replace OCS Control Unit on the next page:

3/10

NTB13-055

Quest: Replace OCS Control Unit:
1. Disconnect both battery cables, negative cable first.
CAUTION: Wait at least 3 minutes before disconnecting any air bag electrical
connectors.
2. Remove the front passenger seat
cushion front finisher and unhook the
front of the cushion trim.

OCS control unit

• If needed, refer to the SE section of
the appropriate Service Manual.
3. Replace the OCS control unit with the
one listed in the Parts Information (see
Figure 1).
4. Re-hook the front of the seat cushion
trim and reinstall the seat cushion front
finisher.
Figure 1
5. Reconnect both battery cables – positive
cable first.
6 Go to Reset Vehicle Settings on the next page.

Cube and Juke: Replace OCS Control Unit:
1. Disconnect both battery cables, negative cable first.
CAUTION: Wait at least 3 minutes before disconnecting any air bag electrical
connectors.
2. Replace the OCS control unit with the
one listed in the Parts Information (see
Figure 2).

OCS control unit

• Access the OCS control unit from
under the front of the front passenger
seat.
3. Reconnect both battery cables – positive
cable first.
4. Go to Reset Vehicle Settings on the next
page.
Figure 2

4/10

NTB13-055

Reset Vehicle Settings:

1. Reset the clock in the combination meter.

2. Reset the radio settings.

3. If equipped; check/reset the clock in the navigation system.

4. If equipped; reset the customer preferred settings for the Automatic Air Conditioning
System.
• If needed, refer to System Settings in the HAC section of the Service Manual.

5. Inform the customer:
• If equipped; some memory settings in the navigation system may need to be reset.
• If equipped; Automatic Drive Position (ADP) settings will need to be reset.

6. Reinitialize and check the Anti-Pinch Function for all Auto-UP power windows:
Reinitialize:
a. Turn the ignition ON.
b. Operate the power window switch to fully open the window (glass all the way down).
c. Hold the window switch UP until the glass stops at the fully closed position, and then
continue holding the switch UP for 2 seconds or more.
d. Check that AUTO-UP function operates normally.

Check Anti-Pinch Function
a. Operate the power window switch to fully open the window (glass all the way down).
b. Hold a piece of wood near the fully closed position.
c. Close the door window glass using the AUTO-UP switch. Allow the window glass to
hit the wood.
d. Check the following conditions:
• Check that the glass lowers for approximately 150 mm (5.9 in), without pinching
the wood, and stops.
• Check that the glass does not rise when operating the power window main
switch, while the widow is lowering after hitting the wood.
CAUTION: Do not check anti-pinch function with hands or other body parts because
they may be pinched.

7. Perform Zero Point Reset and check for DTCs; next page.
5/10

NTB13-055

Zero Point Reset / Check for DTCs
1. Attach the CONSULT-III plus (C-III plus) VI to the vehicle.
2. Prepare the vehicle for Zero Point Reset.
• Place the vehicle in a level area.
• Minimize vibrations near the vehicle.
• Remove any objects on the passenger seat.
• No occupants in the vehicle – including the servicing technician.
• Close all of the vehicle doors.
• Do not touch the vehicle during zero point reset.
3. Place the CONSULT PC outside the vehicle and away from the vehicle.
4. Open/start C-III plus.
5. Wait for the plus VI to be recognized.

The serial number will display when the VI is recognized.

6. Select Diagnosis (One System).

Step 5: VI is
recognized

Step 6

Figure Z1

6/10

NTB13-055

7. Select OCCUPANT DETECTION.

Step 7

Figure Z2

8. Wait for System Call to complete.
9. Select Zero point reset function.
10. Select Start.

Step 9

Step 10

Figure Z3

7/10

NTB13-055

11. Select Next.

Step 11

Figure Z4
12. Select Start.

Step 12

Figure Z5
NOTE: Zero Point Reset must be performed even if:
• “Current status” indicates “Completed”, or
• “Zero point reset current status” indicates “Already performed”
8/10

NTB13-055

13. Wait for Zero Point Reset to complete.

Figure Z6

14. Make sure that “Current status” is Completed.

Step 14

Figure Z7

9/10

NTB13-055

15. Select Home on C-III plus.

16. Check for Air Bag DTCs.
Navigate C-III plus to:
Diagnosis (One System) Ö AIR BAG Ö Self Diagnostic Results
• If there are no Air Bag DTCs stored; go to the next step.
• If there are Air Bag DTCs stored; refer to ASIST and the Service Manual for
additional diagnostic and repair information. Stored DTCs are not covered by this
bulletin.

17. Close C-III plus, turn the ignition OFF, and disconnect from the vehicle.

18. Turn the ignition ON and observe the air bag warning light:

Light should illuminate for 7 seconds and then go out.
NOTE: If the Air Bag Warning light does not operate as described above, there may
be an issue not covered by this bulletin. Refer to ASIST and the appropriate Service
Manual for additional diagnostic and repair information.

10/10

NTB13-055

1


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