Classificatio n:

Referen ce:

Date:

EL13-013

ITB13-015

May 13, 2013

BEFORE REPLACING A CAN GATEWAY MODULE
APPLIED VEHICLES: 2013 JX (L50)
2013 QX56 (Z62)

IF YOU CONFIRM:
On an applied vehicle with a “CAN Gateway Module” that Multiple CAN system DTCs are present.
•

If the CAN Gateway Module is not configured properly, multiple CAN system DTCs can occur, as well as
some components on the CAN circuit 2 and ITS-CAN may not function.

ACTION:
Use CONSULT-III plus (C-III plus) to manually over-write the data in the CAN Gateway Module.
•

DO NOT perform a “Read Configuration” of the original configuration first.

•

See the Service Procedure on Page 2.

CLAIMS INFORMATION
Submit a Primary Part (PP) type claim using the following claims coding:
OPERATION
PFP
OP CODE
SYS
DIA
FRT
Over-write CAN Gateway Module
(1)
RX3RAA
ZE
32
0.3
(1) Refer to the electronic parts catalog (FAST) and use the CAN Gateway Module (284D1-XXXXX) assembly
part number as the Primary Part (PFP).

Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.

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SERVICE PROCEDURE:
Before considering replacing a CAN Gateway Module for possibly setting DTCs or causing other components to
not operate properly:
Perform a write configuration with C-III plus using the
Manual Configuration mode and then the auto
function to “over-write” the vehicle’s configuration to
the CAN Gateway Module.
•
•

DO NOT perform a “Read Configuration” of
the original configuration first.

Select Manual Configuration

C-III plus will write the correct configuration
based on the vehicle’s type.

1. Navigate CIII-plus to the reprogramming screen
in Figure 1.

Figure 1

2. Select Manual Configuration.
•

The screen in Figure 2 will then be
displayed, but will not display a model or a
manually configurable list.

Select Next

NOTE: Manual configuration data for the CAN
Gateway Module cannot be viewed through
C-III plus (blank screen) and an incorrect
configuration can be unintentionally transferred
from the original CAN Gateway Module to the
new module.

No configuration will
be displayed

Figure 2

3. Select Next (Figure 2).
4. Select OK.

Select OK

¾ Proceed to step 5 on page 3.

No configuration will
be displayed

Figure 3

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ITB13-015

5. After performing an auto over-write:
a. Erase DTCs in all systems.
b. Cycle the ignition.
c. Erase all DTCs a second time and wait for 2 seconds or more, and then confirm that any components
that did not respond now function correctly.
6. If no other DTCs are present and all components now function correctly, do not replace the CAN Gateway
Module.
If the CAN Gateway Module must be replaced, DO NOT read the original vehicle configuration of the original
CAN Gateway Module to C-III plus before replacement.
•

After replacing a CAN Gateway Module with a new or used unit, use steps 1 and 2 to over-write the
CAN Gateway Module’s configuration.

IMPORTANT:
¾ If you set the incorrect “Read / Write Configuration”, DTCs may occur and some systems might not
respond or operate.

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ITB13-015