Reference:

Dat e:

NTB13-037

April 3, 2013

VOLUNTARY SAFETY RECALL
2013 NV AND TITAN
BRAKE SHIFT INTERLOCK FOAM DAMPER
CAMPAIGN ID #:
APPLIED VEHICLES:
NHTSA #:

PC220
2013 Titan (A60)
2013 NV (F80)
13V-094
Check Service COMM to confirm campaign eligibility.

INTRODUCTION
Nissan is conducting a Voluntary Safety Recall Campaign to remove the foam damper from
the steering column lock on certain specific 2013 model year Titan and 2013 model year
NV vehicles.
The foam dampener may interfere with the brake shift interlock operation. Removing the
foam damper will prevent this issue from occurring.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC220 to this campaign. This number must
appear on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Federal law requires that new vehicles in dealer inventory which are the subject of a
safety recall must be corrected prior to sale. Failure to do so can result in civil
penalties by the National Highway Traffic Safety Administration. While federal law
applies only to new vehicles, Nissan strongly encourages dealers to correct any used
vehicles in their inventory before they are retailed.
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an
airbag.

1. Remove driver’s left side Ventilator
Grille (left of combination meter).

Figure 1

2. Remove Key Cylinder Escutcheon
using plastic trim tool.

Figure 2
Pull panel back to allow Combination
Meter Bezel (Cluster Lid A) removal
3. Disconnect upper portion of the
Instrument Lower Panel, to the right
side of the steering wheel.
•

Pull back to allow Combination
Meter Bezel (Cluster Lid A)
removal

Figure 3

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4. Remove Combination Meter Bezel
(Cluster Lid A) using plastic trim tool.

Figure 4

Remove 1 visible
screw
5. Remove 1 Phillips screw from bottom
of Steering Column Covers trim.

Figure 5
Remove 2 hidden
screws

6. Rotate the steering wheel 90° to the
left and remove hidden screw from the
right side Steering Column Cover and
then 180° in the opposite direction to
remove the left side screw.
•

The second hidden screw is in the
same position as the screw shown
in Figure 6, but on the opposite
side of the Steering Column Cover.

Figure 6

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7. Separate and then remove upper
portion of Steering Column Cover
using a plastic trim tool.

Figure 7

Foam Damper

8. Locate Foam Damper on shifter
device.

Figure 8

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Pull and tear foam damper, completely
removing from shifter device.

Figure 9

9. Pull and tear the Foam Damper and then completely remove from shifter device.
•

Discard Foam Damper.

•

Figure 10 shows foam damper. For reference only.

NOTE: Verify that the entire foam
damper is completely removed.

10. Install trim in reverse order

Figure 10

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CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (“CM”) I.D.
PC220

DESCRIPTION
Remove Damper Foam

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OP CODE
PC2200

FRT
0.2 hr

NTB13-037

OWNER’S LETTERS
Dear Nissan Titan owner:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle
safety exists in 2013 Model Year Titan vehicles. Our records indicate that you own or lease
the Nissan vehicle identified by the VIN on the inside of this notice.

Reason for Recall
2013 Model Year Titan vehicles are equipped with a brake shift interlock (“BTSI”) that
requires the brake pedal to be depressed before the transmission can be shifted out of the
Park position. On some of the affected vehicles, the BTSI might not function correctly and
the shifter could be shifted out of the “Park” position without depressing the brake pedal. If
the vehicle is unintentionally shifted out of park, it could roll away and lead to personal
injury or a vehicle crash.

What Nissan Will Do
Your Nissan dealer will remove the foam dampener from the shifter mechanism. This
service, free for labor, should take about an hour to complete, but your Nissan dealer may
require your vehicle for a longer period of time based upon their work schedule.

What You Should Do
Contact any Nissan dealer at your earliest convenience in order to arrange an appointment
to have your vehicle repaired. Please bring this notice with you to your service
appointment.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may
contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box
685003, Franklin, TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-6477261). You may also submit a complaint to the Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the
toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy
of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for
any inconvenience this may cause you.

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NTB13-037

Dear Nissan NV owner:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act. Nissan has decided that a defect which relates to motor vehicle
safety exists in 2013 Model Year NV vehicles. Our records indicate that you own or lease
the Nissan vehicle identified by the VIN on the inside of this notice.

Reason for Recall
2013 Model Year NV vehicles are equipped with a brake shift interlock (“BTSI”) that
requires the brake pedal to be depressed before the transmission can be shifted out of the
Park position. On some of the affected vehicles, the BTSI might not function correctly and
the shifter could be shifted out of the “Park” position without depressing the brake pedal.
If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal
injury or a vehicle crash.

What Nissan Will Do
Your Nissan Commercial Vehicles dealer will remove the foam dampener from the shifter
mechanism. This service, free for labor, should take about an hour to complete, but your
Nissan dealer may require your vehicle for a longer period of time based upon their work
schedule.

What You Should Do
Only certified Nissan Commercial Vehicles dealers are authorized to perform the repairs
needed, therefore it is important that you schedule an appointment accordingly at your
earliest convenience. Nissan Commercial Vehicles dealer locations may be found at
www.NissanCommercialVehicles.com. To ensure the least inconvenience for you, it is
important that you have an appointment before bringing your vehicle to the dealer
for service. Please bring this notice with you when you keep your service appointment.
Instructions have been sent to your dealer.
If the dealer fails to, or is unable to make the necessary repairs free of charge, you may
contact the National Consumer Affairs Department, Nissan North America, Inc. P.O. Box
685003, Franklin, TN 37068-5003. The toll free number is 877-647-6821. You may also
submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety
Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy
of this notice to the lessee within ten days.
Thank you for your cooperation. We appreciate your Nissan ownership and apologize for
any inconvenience this may cause you.

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