Reference:

Dat e:

ITB10-045b

March 5, 2013

VOLUNTARY SERVICE CAMPAIGN
2007 – 2008 FX SPEEDOMETER AND ODOMETER PROGRAMMING ERROR
This bulletin has been amended in the SERVICE PROCEDURE. C-III information is replaced with C-III plus.
Notes are added on page 11 and 21. Please discard all previous versions of this bulletin.

CAMPAIGN ID #: P0303
APPLIED VEHICLES: 2007 – 2008 FX (S50)
Check Service COMM to confirm campaign eligibility.

INTRODUCTION
On certain model year 2007 and 2008 Infiniti FX vehicles, the speedometer and odometer are reading out of
specification. To remedy this condition, Infiniti is conducting this voluntary service campaign to recalibrate the
speedometer and odometer at no charge for parts or labor.

IDENTIFICATION NUMBER
Infiniti has assigned identification number P0303 to this campaign. This number must appear on all
communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department.
This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in
a dealer’s inventory.
The mileage on this claim should reflect the correct and updated mileage after the odometer
recalibration is complete. Refer to Claims Information on page 22 for additional details.

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REQUIRED SPECIAL TOOL – Meter Reprogramming Kit (J-50419)

PC Converter Box with Cables
(J-50419-1)
AMP Converter Box
(J-50419-2)

Meter Power Harness
(J-50419-3)
and
AMP Power Harness
(J-50419-4)

USB cable
(J50419-5)

NOTE:
•

The above reprogramming kit and the reprogramming software (delivered via ASIST synchronization)
can only be applied to vehicles affected by this campaign (campaign ID# P0303).

•

The software will not allow reprogramming of vehicles that are not affected by this campaign. Also, the
software will not allow reprogramming of vehicles that have already been reprogrammed.

•

The reprogramming can only be applied one time to each affected vehicle. Vehicle identification is
validated against data located on NNA’s servers before reprogramming is allowed.

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ITB10 – 045b

REPAIR OVERVIEW
Use Service COMM (campaign ID # P0303) to confirm
the vehicle you’re working on is affected by this campaign.

•

Make sure your ASIST has been freshly synchronized and all C-III plus upgrades have been
installed. The Unified Meter and A/C Amp reprogramming software is delivered via ASIST
synchronization.

•

This reprogramming process requires an Internet connection to successfully complete. Make
sure the CONSULT PC has an Internet connection while connected to the vehicle.

•

The CONSULT PC must have the ability to print the calibration report while cable-connected to
the vehicle.

Remove the combination meter assembly.

Remove the unified meter and A/C amp.

Perform reprogram of unified meter and A/C amp.

Reinstall the combination meter assembly and unified meter and A/C amp.

END

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ITB10 – 045b

SERVICE PROCEDURE
Combination Meter Assembly Removal
CAUTION: Make sure to use suitable covers to protect the instrument panel and other interior surfaces.

1. Remove the steering column front lower cover.
a. Remove screw shown in Figure 1.
b. Carefully pull down to snap loose and remove
the cover.

Steering column
front lower cover

Screw
Figure 1

Steering column
lower cover

2. Remove the steering column lower cover.
a. Remove 2 screws shown in Figure 2.
b. Carefully pull down to snap loose and remove
the cover.

Screw

Screw

Figure 2

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ITB10 – 045b

Steering column
upper cover
3. Remove the steering column upper cover.

Figure 3

4. Remove the steering lock escutcheon.
•

Use a plastic trim tool if needed.

•

Pull the escutcheon to remove it.
Escutcheon

Figure 4

Electrical connector
5. Remove / unclip the wiper and washer switch,
and then disconnect the electrical connector.

Wiper and
washer switch
Figure 5

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ITB10 – 045b

Lighting and turn
signal switch
6. Remove / unclip the lighting and turn signal
switch.

Figure 6

Screw

7. Remove the switch and meter housing as follows:

Screw

a. Remove the 2 screws shown in Figure 7.

Figure 7
Switch and
meter housing

b. Carefully unsnap the housing, and then
move it to the left side of the steering
column.
CAUTION:
• Do not scratch the clear plastic meter lens.
•

Use a cover if needed.
Odometer reset switch
Figure 8

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ITB10 – 045b

8. Separate the odometer reset switch from the
switch and meter housing as follows:

Screw

a. Remove the 2 screws shown in Figure 9.

Screw

Switch and
meter housing

Figure 9

Odometer reset
switch

b. Carefully separate the switch from the
housing.

Switch and
meter housing

Figure 10

Instrument driver
lower panel

9. Remove the instrument driver lower panel as
follows:
a. Remove the bolt under the hood release
handle.

Bolt is down here

Figure 11

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ITB10 – 045b

b. Carefully pull the panel to unsnap the
clips.

NOTE: The instrument drive side lower
panel can stay in the position shown in
Figure 12 while the rest of the procedure is
completed.

Instrument driver
side lower panel
Figure 12

10. Remove the combination meter assembly as
follows:
a. On the lower right side of the meter
assembly, remove the 2 bolts shown in
Figure 13.

Bolt
Bolt
Figure 13

b. On the lower left side of the meter
assembly, remove the 2 bolts shown in
Figure 14.
Bolt 1

NOTE:
• You will need to access bolt 1 from
under the instrument panel.
•

There is a hole (covered by tape) in
the soft portion of the panel that allows
access to bolt 1.

Bolt 2

Access to bolt 1
Figure 14

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ITB10 – 045b

c. Carefully pull the combination meter out far
enough to access the harness connector.

Combination
meter

CAUTION:
• Do not scratch the clear plastic meter
lens.
•

Use a cover if needed.

Figure 15
Harness connector
d. Disconnect the harness connector shown in
Figure 16.
NOTE: The odometer reset switch can
remain connected.
Odometer
reset switch
connector

e. Carefully remove the combination meter
assembly and place it in a safe area.
Combination meter
Figure 16
Unified Meter and A/C Amp Removal

Cluster lid C

11. Snap loose and remove cluster lid C as follows:

a. Use a plastic trim tool as needed.

Trim Tool

Figure 17

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ITB10 – 045b

Cluster lid C
b. Disconnect 2 electrical connectors from
the right side of cluster lid C.

Electrical
connectors

Figure 18

Screw
12. Remove the display unit and audio unit as
follows:

Screw

Display unit
and
Audio unit

a. Remove the 4 screws shown in Figure 19.

Screw

Screw

Unified Meter and A/C Amp

Figure 19

b. Pull out the display and audio unit and
disconnect all of their electrical connectors
on the back side of the unit.
Display unit
and
Audio unit

c. Remove the display and audio unit, and
then set it in a clean working area.

Figure 20

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ITB10 – 045b

13. Separate the unified meter and A/C amp from the
display and audio unit brackets.

Display and
audio unit

Unified
meter and
A/C amp

a. Remove 2 black screws.
•

One on each side of the unified meter and
A/C amp.

b. Loosen 4 gold colored screws on one side.
•

Loosen about 2 to 3 turns.

Black screw; one
on each side

Gold colored
screws
Figure 21

14. IMPORTANT: Make sure the ignition is OFF.
NOTE: Do not connect C-III plus to the vehicle at this time.
15. Attach the Meter Reprogramming Kit (J-50419) as shown in Figure 22.
•

Detail (close up) of each attachment is found on the following pages with corresponding letter.

•

Make sure all connections are securely connected.

A
B