NHTSA ID Number: 10192132
Manufacturer Communication Number: ITB12016B
TSB/Document Date: 2021-05-10
Summary
IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from the drive to reverse positions (cumulative). * With vehicle in park and engine turned off, the Seat
and Steering Wheel do not move when exiting vehicle. ACTION: Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION in this bulletin. See this bulletin for further details.
Classificatio n:
Referen ce:
Date:
EL12-017b
ITB12-016b
February 26, 2013
2011-2012 M37/M56 AND QX56; DOOR MIRRORS DO NOT RETURN TO
ORIGINAL POSITION, SEAT AND STEERING WHEEL DO NOT MOVE WHEN
EXITING VEHICLE
This bulletin has been amended to add additional models to the Applied Vehicles and part number to the Parts
Information table. No other changes have been made to the body of this bulletin.
2011 M37/56 (Y51) All
APPLIED
VEHICLE,
2012 M37 ( Y51) Built before JN1BY1AP(*)CM 333792 /11-Oct-2011
VIN AND DATE:
Built before JN1BY1AR(*)CM 394365 /11-Oct-2011
2012 M37( HY51) Built before JN1EY1AP(*)CM 910747 /11-Oct-2011
2012 M56 ( Y51) Built before JN1AY1AR(*)CM 580271 /11-Oct-2011
Built before JN1AY1AP(*)CM 530261 /12-Oct-2011
2011 – 2012 QX56 (Z62)
Built before JN8AZ2ND(*)D9 730290 / Jan 22, 2013
Built before JN8AZ2NF(*)D9 531372 / Jan 22, 2013
Built before JN8AZ2NC(*)D9 330706 / Jan 22, 2013
Built before JN8AZ2NE(*)D9 042692 / Jan 22, 2013
IF YOU CONFIRM:
The following incidents with The Auto Drive Position System:
•
Door mirrors do not go back to the original preset memory position after the vehicle is shifted into
reverse, and then shifted back into drive.
•
Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from
the drive to reverse positions (cumulative).
•
With vehicle in park and engine turned off, the Seat and Steering Wheel do not move when exiting
vehicle.
ACTION:
Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION on page 2.
NOTE: Refer to the Electronic Service Manual (ESM) for procedure to replace the Left Power Seat Control
Unit, and perform “ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT” (System initialization,
Memory storing, Intelligent key storing, System setting).
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
1/2
PARTS INFORMATION
DESCRIPTION
M37/56
QX56
Left Power Seat Control Unit Assy
PART #
28565 1MA0B
28565 1ZR0A
QUANTITY
1
CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
Rpl Left Power Seat Control Unit Assy
28565-1MA0B
VH72AA
ZE
32
(1) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated flat rate time.
2/2
FRT
(1)
ITB12-016b
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TSB/Document ID: ITB12016B
Replacement Service Bulletin Number:
MFR Communication Date: 2013-02-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY
MFR Component System:
MFR Component Subsystem:
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