Dealer Service Action
December 20, 2012

2013 Sentra ECM and TCM Reprogram
Subject:

2013 Sentra ECM and TCM Reprogram
Dealer Service Action

Attention:

Dealer Principals, Sales, Parts and Service Managers

***** Service Action Announcement *****
Nissan is conducting a dealer service action to reprogram the ECM and, in some cases, also the
TCM on certain specific 2013 Nissan Sentra vehicles. Under certain cold start conditions, the engine
RPM may decrease which may cause a hesitation/lag. The ECM and TCM reprogram will correct this
issue.

***** Parts Availability *****
As this is a reprogramming, repair parts should not be needed as part of this service action.

***** Vehicle Identification – Dealer Inventory *****
2013 Sentra vehicles subject to this action can be identified through two methods:
• SERVICE COMM – Beginning December 21, 2012, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PM270 - to determine an affected vehicle.
• VIN List – As a courtesy, posted with this announcement is a list of affected dealer
inventory VINs by region, district, and Dealer Code. This VIN list is available on
NNAnet.com under My Documents Sales>Campaigns>, Parts>Campaigns>,
Service>Campaigns> categories.

***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM – I.D. PM270 – for the status on each
vehicle falling within the range of this dealer service action which is currently in its inventory.
Nissan requires dealers to perform this procedure on any vehicles in their inventory before they are
retailed.

Nissan dealers should perform the reprogram only on vehicles specifically identified in
SERVICE COMM.

Nissan Parts & Service Dealer Support
12/20/12

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Condition of the Vehicle
•
•

•
•
•
•

•

Erase all the DTC before reprogramming, if DTC’s are stored in the
vehicle.
Place the vehicle power switch in the “on” condition, during the
reprogramming (not ready to drive mode). Press power switch twice
without pressing the brake pedal, from power off condition.
Turn off all the electric loads.
Do NOT use mobile phone.
Do not press brake pedal, during the reprogramming.
Connect 12V battery charger and control the output of the charger, in
order to maintain the voltage is always within 12.0 to 15.5V. Do NOT
connect with battery charging terminal.
Engine must be warmed to operating temperature.

Condition of the Consult III Plus
•
•
•

Be sure to connect the AC Adapter, during the reprogramming.
Switch off screen saver of your PC.
Connect VI with USB cable, and do not disconnect during the
reprogramming.

Update Consult III plus program with the latest version of Consult III Plus software.

SERVICE PROCEDURE
1.

All accessories MUST BE OFF (Climate Control, Rear Defrost, Headlamps,
etc).

2.

PUSH-IN the ‘Long Term Storage Fuse’ if present.
• Open driver door.
• Remove fuse panel cover at lower left dash.
• Locate white storage fuse and push in fuse.

Push in on black
long term storage
fuse bar.

Remove
fuse panel
cover.

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3.

Open Consult III Plus:
• Double click on Consult 3 Plus icon to open software.

4.

Start Reprogramming process:
• Confirm voltage is between 12.0 and 15.5 volts.
• After
fter VI recognized click ‘Reprogramming Configuration’.

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5.

Check box for “Confirmed Instructions” and then click next.

6.

Read Precautions:
• Click ‘Next’.

.

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7.

Load VIN:
will
ll identify VIN,
• If ‘Automatic Selection’ tab is chosen, Consult III Plus wi
make and model and skip to next step.
• If ‘Manual Selection’ tab is selected, click on ‘Automatic Selection’ tab and
select ‘Detect Vehicle’.

8.

Verify VIN:
• Click ‘Confirm’.
• Wait for system call.

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9.

Verify VIN:
• Click ‘Confirm’.

NOTE: If this screen appears select ‘Delete’ and then select ‘Other Operation’.
Otherwise proceed to next step.

1st.

2nd.

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10. Click Engine or transmission.
• Select “Engine” if reprogramming the ECM.
• Select “Transmission” if reprogramming the TCM.
• Wait for system call.

11. Click ‘Reprogramming’.

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12. Click ‘Save’.

13. Click ‘Next’.

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14. Go to page 2.

15. Read Precautions:
• Click ‘Confirm Instructions’.

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16. Read Precautions:
• Click ‘Next’.

17. Confirm ‘Before’
re’ and ‘After’ software part number is different. See software
part numbers in APPENDIX B
B.
•

Verify part number in Appe
Appendix B before selecting “NEXT”.
”.

•

If ECU or TCU part number is listed as a new part number in
Appendix B, the ECM or TCM will not need to be reprogramming,
and submit claim using Op code PM2700.

•

Select “NEXT”.

Example numbers
only

NEXT

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18. Confirm battery results are ‘OK’.
• Click ‘Next’.
• Note: System will not continue if voltage is not between 12V to 15.5V.
Adjust voltage with charger as needed and continue
CAUTION: If Battery voltage drops below 12.0v or above 15.5v during the
reprogramming process the ECM may be permanently damaged.

19.

Verify Battery voltage is between 12.0V to 15.5V.
• Click “Start”.

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20. Wait for progress bar to complete.

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21. Check for ‘Completed’ message and click ‘Next’.
• Wait for system call.

NOTE: For TCM reprogram go to Step 29.
•

If this screen appears select retry.

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22. Throttle Valve Closed Position learn.
• DO NOT touch accelerator pedal.
• Place ignition in “OFF” position
position.
• Wait 10 seconds until ‘Time’ box indicates ‘TIMEOUT’.
• Select ‘Next’.

23. Idle Air Volume Learning.
• Place ignition in “on” position, Engine ON.
• Go to page 2.
• Select “Next”.

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24. Verify coolant temp is between 158°F (70°C) and 175° (80°C), then select
“START”.

158 F

25. Wait for system to execute.
•

If idle valve learning procedure does not go into the executing
mode and complete, select home and go to APPENDIX A.

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26. At ‘Complete’ screen, DO NOT turn engine OFF. Select ‘Next’

27. Accelerator Pedal Position Learn:
• Follow screen prompts.
• Turn ignition OFF for 10 seconds. Wait for ‘Time’ to display ‘Complete.
• Turn ignition ON (engine OFF) for 2 seconds. Wait for ‘Time’ to display
‘Complete.
• Repeat 3 times until all bars on screen turn green.

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28. This will automatically proceed to ‘Co
‘Confirmation Start up Engine’ screen print
below.
• Place ignition in the ““ON” position, with engine on and select ‘Next’.
NOTE: Do not select ‘Next’ until Engine is ON.

29. This will automatically proceed to Erase DTC screen print below. Ignition
OFF.

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30. Place ignition in ‘ON’ position
position. Do not start on Engine.
• Wait for Erase = 100%

31. Confirm ‘Before’ and ‘After’ software part number is different. See software
part numbers in APPENDIX B.
• Select “Confirm”.
click ‘Home’.
• When message box appears (not shown) cli

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32. Start Engine and confirm no warning lamps are illuminated.
• Disregard the low fuel warning lamp.
33. Place ignition in the OFF position.
• Disconnect VI and all Consult power cords from the vehicle.
• Close Consult III Plus program.

34. Turn off battery charger and remove from vehicle.
35. If long term storage fuse bar was pushed it on step 3, “PULL OUT” and
install fuse cover.

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PM270
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

CM
PM270
ZZ
99
Op Codes
Flat Rate
Time

Parts
Required
on claim

Expense
Code
Required

Inspection vehicle in
OK condition

PM2700

0.2H

No

No

Reprogram ECM only

PM2701

0.5H

No

No

Reprogram ECM and
TCM

PM2702

1.0H

No

No

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APPENDIX A

Manually Erase DTCs and Learn Idle Air Volume
1. Place Ignition in the “ON” position (press start/stop button twice).
twice
2. From ‘Home’ screen, select
elect ‘Diagnosis All Systems’.
• Wait for system call.

3. Select “Confirm”.

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4. Click ‘Erase’.
• Message window will appear, click ‘Erase’.
• Wait for Erase to = 100%
• Confirm no DTCs

5. Select “Engine”.

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6. Select “Work Support”.

7. Select idle air volume learn
learn, select “start”.

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8. Select page 2 then “NEXT”.

9.

Start engine and verify
erify coolant temp is between 158°F (70°C) and 175°
(80°C), then select “START”.

158 F

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10. Wait for system to execute.

11. When completed select “END”.

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12. Select Closed Throttle Position Learn, Start

13. Select “Next”.

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14. Select “Start”.

15. Select “END”.

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16. Start Engine and confirm no warning lamps are illuminated.
• Disregard the low fuel warning lamp.
17. Place ignition in the OFF position.
• Disconnect VI and all Consult power cords from the vehicle.
• Close Consult III Plus program.

18. Turn off battery charger and remove from vehicle.
19. If long term storage fuse bar was pushed it on step 3, “PULL OUT” and
install fuse cover.
20. Reprogram procedure is complete and submit claim using chart below.

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PM270

Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

CM
PM270
ZZ
99
Op Codes
Flat Rate
Time

Parts
Required
on claim

Expense
Code
Required

Inspection vehicle in
OK condition

PM2700

0.2H

No

No

Reprogram ECM only

PM2701

0.5H

No

No

Reprogram ECM and
TCM

PM2702

1.0H

No

No

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APPENDIX B
ECM Software Part Numbers
OLD PART NUMBER
23710-3SG3C
23710-3SG3B
23710-3SG3A
23710-3SA2C
23710-3SA2B
23710-3SA2A
23710-3SA4C
23710-3SA4B
23710-3SA4A
23710-3SA5C
23710-3SA5B
23710-3SA5A
23710-3SB0A
23710-3SG2A
23710-3SA8C
23710-3SA8B
23710-3SA8A
23710-3SA9C
23710-3SA9B
23710-3SA9A
31036-3SG0A
31036-3SR0A
31036-3SH0A

To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To
To

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NEW PART NUMBER
23710-3SG3D
23710-3SG3D
23710-3SG3D
23710-3SA2D
23710-3SA2D
23710-3SA2D
23710-3SA4D
23710-3SA4D
23710-3SA4D
23710-3SA5D
23710-3SA5D
23710-3SA5D
23710-3SB0B
23710-3SG2B
23710-3SA8D
23710-3SA8D
23710-3SA8D
23710-3SA9D
23710-3SA9D
23710-3SA9D
31036-3SG0B
31036-3SR0B
31036-3SH0B