Classification:

Reference:

EL12-048

Date:

NTB12-061

October 30, 2012

NAVIGATION SYSTEM SOFTWARE UPDATE
APPLIED VEHICLES
AND DATES:

2011 – 2013 cube® (Z12)
2011 – 2013 Juke (F15)
2012 – 2013 NV (F80)
2011 – 2013 Rogue (S35)
2010 – 2012 Sentra (B16)
2010 – 2013 Versa (C11)
2012 – 2013 Versa (N17)

IF YOU CONFIRM:
•

“Missing SD card” message appears.

•

Error message “Communication problem occurred check connection” with iPhone
(1st Generation only).
¾ Connected through USB and after an incoming call.

•

No Voice guidance after unit replacement or software update.

ACTION:
1. Check the SD card number.
•

Update SD card if 25920-ZW00A is present.

2. Update NAVI to N603 Software version.
3. Confirm that voice guidance operates correctly after NAVI version has been
updated.
NOTE: Refer to SERVICE PROCEDURE on next page.

IMPORTANT: The purpose of "ACTION" (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire Service Procedure as it contains information that is
essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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PARTS INFORMATION

DESCRIPTION
PART #
QUANTITY
SD card
25920-ZW00C*
1, If required
*Order using the form on NNAnet.com. Example on page 7 of this bulletin.
CLAIMS INFORMATION
OPERATION
Reprogram CD Navigation

OP CODE
RX2MAA

PFP
25920-ZW00A

SYM
ZE

DIAG
32

FRT
0.2

Reprogramming software CD
required for this procedure:
•

Each dealer has been mailed one
NTB12-061 Reprogramming
Software CD, free of charge, from
Bosch.

•

Should you require an additional
NTB12-061 Reprogramming
Software CD due to loss or
damage, it can be ordered free of
charge by using the “Nissan Audio
Direct Exchange Order Form” under
the Warranty tab on
http://www.NNAnet.com/ (an
example of the form is on page 7).

•

Figure A

Discard the previous version of this
Reprogramming Software CD.

SERVICE PROCEDURE
NOTE: This procedure will take 30 minutes with the ignition ON. Before starting the
procedure, make sure to attach a battery charger to the vehicle battery and set it to a
low charge rate (trickle charge).
1. Write down all radio and satellite station presets.
Presets

1

2

3

4

5

6

AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3

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NTB12-061

2. Check the SD card part number and
replace it a with newer version ONLY
if 25920-ZW00A is present.
NOTE: Do not replace if the vehicle
has ZW00B, ZW00C or ZW00D SD or
newer SD cards.
•

Card can be ordered by using
the “Nissan Audio Direct
Exchange Order Form” under
the Warranty tab on
http://www.NNAnet.com/ (an
example of the form is on
page 7).

Figure 1

3. Insert the update NTB12-061 CD into
NAVI unit (from Figure A in PARTS
INFORMATION).

3c. Select
update

a. Wait for APPLICATION (update)
screen to appear.
b. Confirm that “Current Version” of
NAVI software and “Media Version”
are different.
¾ If both versions are the same,
this bulletin does not apply.
c. If different, select Update.

3b. Confirm
versions
Figure 2

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NTB12-061

Figure 3

Figure 4

4. After Update button is selected, screen in Figure 3 will be displayed first, and then
screen in Figure 4 as update is being performed.
•

Wait until update is complete (this can take up to 30 minutes).

•

During this time the update disc will eject automatically and be drawn back into the
unit to complete the update process.
NOTE: This cycling is normal and part of the process.

During the Update Figure 5, which shows
an “ARION & FGS XML DO NOT
MATCH!” error, may be displayed and
indicates that the Update has not yet
completed.

Figure 5

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NTB12-061

5. Wait until the NAVI unit restarts on its
own and returns to the main menu
screen.
•

Do not turn the ignition off until
after the system restarts.

•

After update has completed the
NAVI screen may revert to
Figure 2. If the versions are the
same, the update is complete.

•

When complete, remove CD from
NAVI unit.

Figure 6

6. Check and confirm that the software
version has been updated by going
into the Service Menu and then
selecting “Version”
•

Press and hold the "SETUP"
button while turning the tune knob
quickly left, then right, then left
again.

•

Knob must be turned left first and
for at least 3 clicks in each
direction.
Figure 7

7. Select Version.

Figure 8

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NTB12-061

8. Confirm the new Software Version.
•

The first line should show Software
Version N603.

Figure 9

9. Re-enter customer’s radio presets written down in step 1.

Functional Changes with N603 Software:
1. Audio settings for some vehicles are changed.
•

Sound might need to be adjusted after software update.

2. Yearly Pop-up for Map update is removed.
3. Driving recommendations will occur sooner (while driving) than with previous software.
4. Routing algorithm has changed.
•

Routing to a destination maybe different than with previous version of software.

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NTB12-061

EXAMPLE ONLY

Dealer
information

Vehicle
information
Include part
number

Customer
information

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NTB12-061