Classification:

Reference:

DA15-032C

Date:

NTB15-099C

March 12, 2021

SERVICE INFORMATION FOR DTCS C1A12 AND C1A16
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.

APPLIED VEHICLES:

2016 Altima (L33)
2016 Maxima (A36)
2015-2016 Murano (Z52)

2016 Murano Hybrid (Z52)
2015-2016 Rogue (T32)
2016 Sentra (B17)

SERVICE INFORMATION
As part of the diagnosis for DTC C1A16 (RADAR BLOCKED) that is stored in an APPLIED
VEHICLE, be sure to check the following:


Check the ICC/distance sensor lens or the bumper fascia in front of the sensor (see
pages 2, 3, and 4). Remove any obstructions, including any clear bra or film, and
clean off any stains (mud, dirt, road debris, dirty rain water, etc.), and then verify
proper system operation.

As part of the diagnosis for DTC C1A12 (LASER BEAM OFFCNTR) that is stored in an
APPLIED VEHICLE, be sure to check the following:


Inspect the bumper fascia in the area in front of the ICC/distance sensor (see
pages 2, 3, and 4).
 Check for stains and/or physical damage (for example, mud/dirt, road debris,
dirty rain water, scrapes, punctures, misshapen surface).
 If there is physical damage but not severe, clean the area in front of the
ICC/distance sensor, perform an ICC/distance sensor alignment using
CONSULT-III plus (C-III plus), and then verify proper system operation.
 If an ICC/distance sensor alignment is not successful, inspect the ICC/distance
sensor bracket for damage (see page 5).
o If damaged, replace the ICC/distance sensor bracket, and then perform an
ICC/distance sensor alignment again.

If the above information does not resolve the issue for either DTC, refer to the Electronic
Service Manual (ESM), section CCS-Cruise Control System or DAS-Driver Assistance
System (as it applies), for diagnosis of the stored DTC(s).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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NOTE: The Nissan New Vehicle Limited Warranty does not cover incidents due to lack of
vehicle maintenance and/or physical damage. Refer to the Nissan Assurance Products
Resource Manual (APRM) for guidelines on warranty coverage. The vehicle owner's
manual contains the complete details regarding the limited warranty.
Location of
ICC/distance
sensor, behind
or below
bumper fascia
Rogue

Murano

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NTB15-099C

Location of
ICC/distance
sensor, behind
or below
bumper fascia

Maxima

Altima

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NTB15-099C

Location of
ICC/distance
sensor, behind
or below
bumper fascia

Sentra

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NTB15-099C

Example of
ICC/distance sensor
bracket

Example of “OK”
ICC/distance sensor
bracket
Flat

Example of “NG”
ICC/distance sensor
bracket
Bent,
damaged

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NTB15-099C

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE DESCRIPTION
Original bulletin published

November 5, 2015

NTB17-077

February 17, 2016

NTB15-099A

APPLIED VEHICLES updated

September 6, 2016

NTB15-099B

APPLIED VEHICLES updated

March 12, 2021

NTB15-099C

Classification Number updated

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NTB15-099C