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NHTSA ID Number: 10191977

Manufacturer Communication Number: NTB21-018

TSB/Document Date: 2021-05-08


Summary

2020-2021 TITAN/TITAN XD; REAR PERSONAL LAMP NOT WORKING OR SWITCH COMING APART IF YOU CONFIRM The rear personal (headliner) lamp operation is intermittent, Or The rear personal lamp switch and trim bezel assembly is coming apart and/or missing. ACTION Replace the rear personal lamp switch and trim bezel assembly.


Classification:

Reference:

BT21-001

Date:

NTB21-018

March 8, 2021

2020-2021 TITAN/TITAN XD;
REAR PERSONAL LAMP NOT WORKING
OR SWITCH COMING APART
APPLIED VEHICLES:

2020-2021 Titan/Titan XD (A61)
Built on or after: 12/13/19

IF YOU CONFIRM
The rear personal (headliner) lamp operation is intermittent,
Or
The rear personal lamp switch and trim bezel assembly is coming apart and/or missing.

ACTION
Replace the rear personal lamp switch and trim bezel assembly.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/6

SERVICE PROCEDURE

Remove and Replace the Rear Personal Switch and Trim Bezel
NOTE: The lamp assembly is shown removed from the vehicle in Figures 1 – 8.
However, removal of the rear personal lamp assembly from the vehicle is not
required. The procedure can be performed while the lamp assembly is installed in the
vehicle.

1.

Insert a trim/finesse stick between the
lamp lens and the knob switch trim
bezel, in the middle of the trim bezel.

Figure 1

2.

Gently pry inward and upward on the
trim bezel to disengage the snap lock
on the side of the trim bezel.

Figure 2

2/6

NTB21-018

3.

Remove the old trim bezel and knob
switch and discard both (they will not
be reused).

Figure 3

4.

Install the new knob switch assembly
into the lamp unit.
NOTE: Be sure to place the knob
switch assembly between the two
guide ribs in the lamp housing
assembly.

Figure 4

3/6

NTB21-018

5.

Install the new trim bezel.
IMPORTANT: Align the rib side of the new trim bezel with the non-rib side of the lamp
housing assembly (Figure 5 and Figure 6).

Figure 5

6.

Figure 6

Carefully press down on one side of
the trim bezel to engage the snap lock.

Figure 7

4/6

NTB21-018

7.

Carefully press down on the opposite
side of the trim bezel to engage the
final snap lock.

Figure 8

8.

If the rear personal lamp was removed from the vehicle for service, reinstall the lamp
in the reverse order of removal.

Test Lamp Operation
NOTE: Conduct steps 9 - 13 by operating the lamp switch knob slowly.
9.

Move the lamp switch knob to the OFF position.

10.

Move the lamp switch knob to the center (DOOR) position.

11.

Verify the lamp is illuminated.

Move the lamp switch knob to the center (DOOR) position.

13.

Verify the lamp is illuminated only when a door is open.

Move the lamp switch knob to the ON position.

12.

Verify the lamp is not illuminated.

Verify the lamp is illuminated only when a door is open.

Move the lamp switch knob to the OFF position.

Verify the lamp is not illuminated.

14.

Perform steps 9 - 13 again by operating the lamp switch knob quickly.

15.

Activate the push lenses on the right-hand side and the left-hand side of the lamp
assembly to ensure there is no sticking of the lenses and each side illuminates.

5/6

NTB21-018

PARTS INFORMATION
DESCRIPTION
COVER ASSY-PERSONAL LAMP
(Personal Lamp Trim Bezel)
KNOB-PERSONAL LAMP
(Personal Lamp Knob Switch)

TRIM
COLOR
Gray
Black
Gray
Black

PART NUMBER

QUANTITY

26462-9FV3A
26462-9FV3B
26463-9FV3A
26463-9FV3B

1
1
1
1

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Rear Personal Lamp Switch
and Trim Bezel Replacement
(1)

PFP

OP CODE

SYM

DIA

FRT

(1)

RX9TAA

ZE

32

0.2 hr

Reference the electronic parts catalog and use the Lamp Assembly – Personal
(26460-*****) as the Primary Failed Part (PFP).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
March 8, 2021

NTB21-018

DESCRIPTION
Original bulletin published

6/6

NTB21-018

1

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TSB/Document ID: NTB21-018

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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