NHTSA ID Number: 10191964
Manufacturer Communication Number: TSB-21-42A-002
TSB/Document Date: 2021-05-08
Summary
This Technical Service Bulletin was sent to dealers informing them of the addition of System and DTC/Circuit Diagnosis for the Front/Rear Power Window Motors to the Power Window Control System section of the Service Manual.
Page 1 of 7
TSB-21-42A-002
SUBJECT:
UPDATES TO 2022 OUTLANDER POWER
WINDOW CONTROL SYSTEM
- SERVICE MANUAL REVISION
No:
TSB-21-42A-002
DATE:
April 2021
MODEL:
2022 Outlander
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
This TSB provides Power Window Control System of the affected Service Manual, to add
System and DTC/Circuit Diagnosis for the Front/Rear Power Window Motors.
AFFECTED VEHICLES
D
2022 Outlander
AFFECTED SERVICE MANUAL
D
2022 Outlander Service Manual, Group 42A-Body
Please add the following six pages to the 2022 Outlander Service Manual, Group 42A-Body −>
Power Window Control System section.
Copyright 2021, Mitsubishi
Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(5084)
Page 1 of 6
Page 2 of 7
TSB-21-42A-002
1
POWER WINDOW
CONTROL SYSTEM
CONTENTS
SYSTEM DESCRIPTION . . . . .
SYSTEM . . . . . . . . . . . . . . . . . . . . . . .
Fail-safe . . . . . . . . . . . . . . . . . . . . Pages 2 - 3
5
13
16
DTC/CIRCUIT DIAGNOSIS . . . .
B2C42-04 FRONT POWER WINDOW
MOTOR RH . . . . . . . . . . . . . . . . . . . . . . Page 4
DTC Description . . . . . . . . . . . . . . . .
Diagnosis Procedure . . . . . . . . . . . .
B2C43-04 REAR POWER WINDOW
MOTOR LH . . . . . . . . . . . . . . . . . . . . . . Page 5
DTC Description . . . . . . . . . . . . . . . .
Diagnosis Procedure . . . . . . . . . . . .
B2C44-04 REAR POWER WINDOW
Page 6
MOTOR RH . . . . . . . . . . . . . . . . . . . . . .
DTC Description . . . . . . . . . . . . . . . .
Diagnosis Procedure . . . . . . . . . . . .
28
28
28
29
29
29
29
28
28
29
Page 3 of 7
TSB-21-42A-002
Page 2 of 6
POWER WINDOW CONTROL SYSTEM
RETAINED POWER FUNCTION
Retained power function is an additional power supply function that enables power window system to operate for 45 seconds after ignition switch turns OFF.
RETAINED POWER FUNCTION CANCEL CONDITIONS
Any of the following condition is satisfied.
•
Front door CLOSE → OPEN.
•
When ignition switch turns ON again.
•
When timer times out. (45 seconds)
LIN COMMUNICATION
Front power window motor (driver side), front power window motor (passenger side), rear power window motor (L/R side), power window main switch and BCM transmit and receive signal by LIN communication.
POWER WINDOW LOCK
Ground circuit inside power window main switch shuts off when power window lock switch is ON. This inhibits rear power window switch operation.
ANTI-PINCH SYSTEM (FRONT DRIVER SIDE)
•
Pinch foreign material in the door glass during AUTO-UP operation, and it is the anti-pinch function that lowers the door glass when detected.
•
CPU continues detecting the movement of power window motor while power window motor is operating.
•
Power window motor controls to lower the door glass for approximately 150 mm (5.91 in) or more after it detects foreign material is trapped in the door glass.
OPERATION CONDITION
•
When door glass AUTO-UP operation is performed (anti-pinch function does not operate just before the door glass closes and is fully closed)
NOTE:
Depending on environment and driving conditions, if a similar impact or load is applied to the door glass, it may lower.
Fail-safe
FAIL-SAFE CONTROL BY POWER WINDOW MOTOR
Power window motor switches power window operation to fail-safe control when malfunction is detected.
Detected item
Judgment condition
Fail-safe operation
Non-Initialized condition
When the motor integrated CPU detect door
glass position non-initialized condition
Auto UP operation (Anti-pinch) is forbidden
Thermal protection
When the motor integrated CPU detect
temperature increases and exceeds threshold
Power window operation is forbidden
Consecutive reverse operation malfunction
When the motor integrated CPU has detected
consecutively 3 times the reverse operation
Auto UP operation (Anti-pinch) is forbidden
FAIL-SAFE CONTROL BY DTC
Power window motor performs fail-safe control when any DTC are detected.
DTC
B2C41–04
Fail-safe
Front power window motor (driver side) operation is stop or inching.
Recovery condition
Initialization completed
A period of time passed
(Temperature returns to normal)
Approximately 10 seconds passed or the
motor integrated CPU detect door glass fully
close position
Page 3 of 6
Page 4 of 7
TSB-21-42A-002
ECU DIAGNOSIS INFORMATION
BCM (BODY CONTROL MODULE)
List of ECU Reference
ECU
Reference
BCM
BCM
Fail-safeBCM
DTC Inspection Priority ChartBCM
DTC IndexBCM
B2C42–04
Front power window motor (passenger side) operation is stop or inching.
B2C43–04
Rear power window motor (left side) operation is stop or inching.
B2C44–04
Rear power window motor (right side) operation is stop or inching.
Page 5 of 7
TSB-21-42A-002
POWER WINDOW CONTROL SYSTEM
Page 4 of 6
B2C42-04 FRONT POWER WINDOW MOTOR RH
DTC Description
DTC DETECTION LOGIC
M.U.T.-III SE screen terms
DTC No.
B2C42-04
DTC detection condition
(Trouble diagnosis content)
Diagnosis condition
When ignition switch ON or power window timer operates.
Power window motor FR
Signal (terminal)
—
[Power window motor (front right hand)]
Threshold
CPU in power window motor (passenger side) detect internal malfunction.
Diagnosis delay time
10 seconds
POSSIBLE CAUSE
Front power window motor (passenger side)
FAIL SAFE
Front power window motor (passenger side) operation is stop or inching.
DTC CONFIRMATION PROCEDURE
1. PERFORM DTC CONFIRMATION PROCEDURE
1. Ignition switch ON.
2. Keep pulling the power window switch AUTO-UP for 5 seconds or more.
3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more.
4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE.
5. Check DTC.
Is DTC detected?
YES >>
Refer to Diagnosis Procedure.
NO-1 >>
To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
NO-2 >>
Confirmation after repair: INSPECTION END
Diagnosis Procedure
1. REPLACE FRONT POWER WINDOW MOTOR (PASSENGER SIDE)
Replace front power window motor (passenger side).
>>
INSPECTION END
Page 6 of 7
TSB-21-42A-002
POWER WINDOW CONTROL SYSTEM
Page 5 of 6
B2C43-04 REAR POWER WINDOW MOTOR LH
DTC Description
DTC DETECTION LOGIC
M.U.T.-III SE screen terms
DTC No.
B2C43-04
DTC detection condition
(Trouble diagnosis content)
Diagnosis condition
When ignition switch ON or power window timer operates.
Power window motor RL
Signal (terminal)
—
[Power window motor (rear left hand)]
Threshold
CPU in power window motor (left side) detect internal malfunction.
Diagnosis delay time
10 seconds
POSSIBLE CAUSE
Rear power window motor (left side)
FAIL SAFE
Rear power window motor (left side) operation is stop or inching.
DTC CONFIRMATION PROCEDURE
1. PERFORM DTC CONFIRMATION PROCEDURE
1. Ignition switch ON.
2. Keep pulling the power window switch AUTO-UP for 5 seconds or more.
3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more.
4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE.
5. Check DTC.
Is DTC detected?
YES >>
Refer to Diagnosis Procedure.
NO-1 >>
To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
NO-2 >>
Confirmation after repair: INSPECTION END
Diagnosis Procedure
1. REPLACE REAR POWER WINDOW MOTOR (LEFT SIDE)
Replace rear power window motor (left side).
>>
INSPECTION END
Page 7 of 7
TSB-21-42A-002
POWER WINDOW CONTROL SYSTEM
Page 6 of 6
B2C44-04 REAR POWER WINDOW MOTOR RH
DTC Description
DTC DETECTION LOGIC
M.U.T.-III SE screen terms
DTC No.
B2C44-04
DTC detection condition
(Trouble diagnosis content)
Diagnosis condition
When ignition switch ON or power window timer operates.
Power window motor RR
Signal (terminal)
—
[Power window motor (rear right hand)]
Threshold
CPU in power window motor (right side) detect internal malfunction.
Diagnosis delay time
10 seconds
POSSIBLE CAUSE
Rear power window motor (right side)
FAIL SAFE
Rear power window motor (right side) operation is stop or inching.
DTC CONFIRMATION PROCEDURE
1. PERFORM DTC CONFIRMATION PROCEDURE
1. Ignition switch ON.
2. Keep pulling the power window switch AUTO-UP for 5 seconds or more.
3. Keep pressing the power window switch AUTO-DOWN for 5 seconds or more.
4. Select “Self Diagnostic Result” mode of “BCM” using M.U.T.-III SE.
5. Check DTC.
Is DTC detected?
YES >>
Refer to Diagnosis Procedure.
NO-1 >>
To check malfunction symptom before repair: Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
NO-2 >>
Confirmation after repair: INSPECTION END
Diagnosis Procedure
1. REPLACE REAR POWER WINDOW MOTOR (RIGHT SIDE)
Replace rear power window motor (right side).
>>
INSPECTION END
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TSB/Document ID: TSB-21-42A-002
Replacement Service Bulletin Number:
MFR Communication Date: 2021-04-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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