NHTSA ID Number: 10191813
Manufacturer Communication Number: SRP 20-002
TSB/Document Date: 2021-05-06
Summary
Insufficient Electrical Power to Kitchen Slide out Motor.
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TSB/Document ID: SRP 20-002
Replacement Service Bulletin Number:
MFR Communication Date: 2021-05-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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HOW TO INSPECT AND REPAIR INSUFFICENT ELECTRICAL POWER TO
KITCHEN SLIDE MOTOR
Publication Date:
Bulletin Type:
SRP
Bulletin #(s):
SRP 20-002
Make(s):
JM & Entegra![]()
Job Code(s):
If affected unit has warranty
remaining, submit your claim
following the normal process.
Model(s):
Seneca & Accolade
Flat Rate(s):
Incident:
Affected Units:
May 2021
Model Year(s):
2020
Insufficient Electrical Power To Kitchen Slide Motor
2020 JM HL Seneca & 2020 Entegra
HL Accolade
Parts List:
Misc. Tools & Supplies:
-
DC Volt Meter (Purchase Locally)
30 amp breaker (Purchase Locally) Type 1 - 12V Auto Reset
6 AWG Wire (Purchase Locally) White(16’) Black (25’) Red (30’)
6-Wire nuts (Purchase Locally) 14-6 AWG
2 – 6 AWG #10 Ring terminal eyelets (Purchase Locally)
1 – 6 AWG 5/16” Ring terminal eyelets (Purchase Locally)
Wire Loom (Purchase Locally) ½” Plastic Corrugated Loom (25’)
Screw gun
Wire Cutter/strippers
Zip-ties
½” Wrench Open End
Parts Return Information: N/A
INSPECTION INSTRUCTIONS FOR KITCHEN SLIDEOUT REPAIR
1. Refer to the Troubleshooting and checklist guide shown in this instruction to verify if a Kitchen
slideout repair is required.
SRP # 20-002 Kitchen Slide Motor Repair
May 2021
Page 1 of 4
Troubleshooting Guide:
Checklist:
VISUAL INSTRUCTIONS FOR KITCHEN SLIDEOUT REPAIR
1. Refer to the slideout print shown below to verify locations of the kitchen SLO control and the slideout
motor. Object 1 shows the placement of the kitchen SLO control and object 2 shows the placement of
the slideout motor. The black line illustrates where the wire runs to and from these locations.
Object 1
SRP # 20-002 Kitchen Slide Motor Repair
Object 2
May 2021
Page 2 of 4
FIG 1
2. Fig 1 to the right is a diagram which explains
the coloring of each wire connected to
slideout control relay.
3. Remove slideout motor access plate shown in Fig 2
and check voltage with DC Volt Meter. It is
important to test the voltage during operation. The
voltage should read between 11 and 12 volts. If the
values observed are lower, repair needs performed
starting in step 4.
Repair Required
4. Review slideout print shown in Fig 3. The 10 AWG
wire will need to be removed and replaced with a 6
AWG wire. Add loom to wire where required to
provide wire protection.
FIG 2
5. Make sure to
install a 30 amp
breaker with two
6 AWG #10 Ring
terminal eyelets
in bed box area
to ensure circuit
protection for
kitchen slideout
relay.
5
6. Use one 6 AWG
5/16” Ring
terminal eyelet
for the existing
stand-off
terminal
6
FIG 3
SRP # 20-002 Kitchen Slide Motor Repair
May 2021
Page 3 of 4
7. Refer to the arrows
for the placement
of the Kitchen
slideout relay and
the 30 amp
breaker in the bed
box shown in Fig 4.
8. Retest for required
voltage at slideout
motor access plate
for the 11 to 12
volts during
extending and
retracting of
slideout operation.
This process will
help run the
slideout in/out
normally.
FIG 4
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco
designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law. Jan. 2019.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
SRP # 20-002 Kitchen Slide Motor Repair
May 2021
Page 4 of 4
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