NHTSA ID Number: 10191766
Manufacturer Communication Number: 21501
TSB/Document Date: 2021-05-05
Summary
The battery ground cable may break at the frame connection resulting in loss of electrical power and unintended engine shut down without warning. Unintended engine shut down without warning may result in a vehicle being stalled on the side of the roadway which could increase the risk of a vehicle crash.
remaining finish or residue.
32. Disconnect battery ground cable at frame. Save bolt and nut for reuse.
Discard battery ground cable only.
33. Clean negative battery cable connection point on frame.
VEHICLE RECALL 21501
© 2021 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
7
Figure 2. Routing for Truck for Population 2
1.
2.
3.
4.
5.
Battery stud nut
Negative battery cable
Battery cable frame bolt and nut
Saddle clamp
Extension clip
34. Route new negative battery ground cable to frame (Figure 2, Item 2)
and under all other harnesses that may be in battery box.
35. Clean battery terminal with wire brush. Then clean with electrical
contact cleaner and dry with shop air.
36. Thoroughly clean frame bolt, nut, and battery terminal nut with mineral
spirits. Then clean with electrical contact cleaner and dry with shop air.
37. Install battery cable frame bolt (Figure 1, Item 3); install new ground
cable and nut previously removed in Step 32 (Figure 1, Item 23). Using
torque wrench, tighten cable frame nut to 31 lb-ft (42 N•m).
38. Apply RED sealant paint and thoroughly coat frame bolt, bolt threads,
nut, battery ground cable terminal ring and frame.
39. Apply BLUE dielectric grease to battery terminal stud, negative battery
cable ring terminal and threads of battery terminal nut.
40. Connect negative battery cable to battery stud.
41. Install battery terminal nut. Using a torque wrench, tighten battery
terminal nut to 12 to 15 lb-ft (16.3 to 20.3 N•m).
VEHICLE RECALL 21501
© 2021 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
8
42. Inspect and apply BLUE dielectric grease to bare spots of battery
terminal nut, stud and ring terminal.
43. Assemble saddle clamp (Figure 2, Item 4) to extension clip (Figure 2,
Item 5) from kit.
44. Remove existing bolt and nut from battery box and install extension
clip and tighten fastener (Figure 2, Item 5).
45. Secure negative battery cable to saddle clamp (Figure 2, Item 4),
tighten cable tie strap. Remove excess material from cable tie strap.
46. Check if vehicle is equipped with additional wiring in battery box in
location of newly installed negative battery cable.
a. No - proceed to Step 50.
b. Yes - there is additional wiring and clipping required. Perform all
additional steps for all additional options the truck you are working
on is equipped with. Once all necessary additional steps have been
completed, proceed to Step 50.
i.
Inverter system wiring: 0008XDM, 0008XLD
• Refer to Step 47
ii.
Lift gate wiring
• Refer to Step 48
iii. No-idle system
• Refer to Step 49
VEHICLE RECALL 21501
© 2021 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
9
Figure 3. Routing for Truck with Inverter Systems
1.
2.
3.
4.
47.
Battery stud nut
Negative battery cable
Inverter power and ground cable (2)
Swivel saddle
Inverter Cable Wiring:
a. Install swivel saddle (Figure 3, Item 4) between negative battery
cable and both inverter cables. Secure both swivel saddles in
place with cable tie straps. Tighten cable tie straps and remove
excess material from cable tie strap.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
10
Figure 4. Routing for Truck with Lift Gate Wiring
1.
2.
3.
4.
Cable tie strap
Negative battery cable
Lift gate wiring
Cube fuse for lift gate wiring
NOTE: If Step 48 b and c are performed, remove, clean and reuse battery
stud nut. Reapply BLUE dielectric grease.
48. Lift Gate Wiring:
a. Inspect for clearance between newly installed negative battery
cable and wiring for lift gate wiring (Figure 4, Items 2 and 3).
b. If little to no clearance, loosen cable on cube fuse and battery nut.
c. Rotate cube fuse to gain clearance, apply dielectric grease to
battery stud and threads of nut. Install nut. Using torque wrench,
tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 N•m).
d. Install swivel saddle between negative battery cable and lift gate
wiring (Figure 4, Items 2 and 3) (swivel clamp NOT shown). Secure
in place with cable tie straps. Tighten cable tie straps and remove
excess material from cable tie strap.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
11
No-Idle HVAC Cabling
Figure 5. Routing for Truck with No-Idle HVAC
1.
2.
3.
4.
5.
No-idle HVAC cabling
Battery stud nut
Swivel saddle
Negative battery cable
Saddle clamp
49. No-Idle HVAC Wiring
a. Install swivel saddle (Figure 5, Item 3) between negative battery
cable and no-idle HVAC cabling and secure in place with cable tie
straps. Tighten cable tie straps and remove excess material from
cable tie strap.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
12
Inverter Wiring and No-Idle HVAC Wiring
Figure 6. Cable Routing: When Equipped with Inverter Wiring and
No-Idle HVAC
1.
2.
3.
4.
No-idle HVAC wiring
Inverter power and ground cable (2)
Swivel saddle (3)
Negative battery cable
NOTE: Figure 6 illustrates battery box when equipped with both inverter
wiring and no-idle HVAC.
50. Inspect all cables to verify there is clearance and no rub points. Adjust
as required.
51. Reinstall aerodynamic skirt if removed in Step 5.
52. Remove wheel chocks.
END OF SERVICE PROCEDURE
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
13
LABOR INFORMATION
Operation Number
Description
Time
A40-21501-1
Replace Battery Cable using K2H2212035
0.4 hrs
A40-21501-2
Replace Battery Cable using 8900291R91
0.5 hrs
A40-21501-3
Soften / Remove Red Sealant Paint; If Necessary 0.2 hrs
A40-21501-4
Remove and Install Skirt; If Necessary
0.2 hrs
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface next
to the vehicle identification number (VIN) plate.
ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 21501.
Section 7 of the Warranty Policy and Procedures manual contains further
information related to the submission and processing of AFC/Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, a barrel of oil, or a tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
14
UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
VEHICLE RECALL 21501
© 2021 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
15
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
16
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.
NAVISTAR
, INC.
VEHICLE RECALL 21501
© 2021 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.
17
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium lead positive grid, maximizes conductivity and...
- Robust envelope separator with puncture resistant back...
- Vent cap design that resists acid leakage
- High density negative paste, improves performance and...
- Enhanced life alloy or Silver Calcium stamped alloy...
- Calcium Lead positive grid, maximizes conductivity and...
- Robust Envelope Separator with puncture-resistant back...
- Vent cap design that resists acid leakage
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 21501
Replacement Service Bulletin Number:
MFR Communication Date: 2021-04-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




