Loading...

NHTSA ID Number: 10191746

Manufacturer Communication Number: No. 41-21

TSB/Document Date: 2021-05-05


Summary

Instructions on checking the fuel injectors in the event of Engine Knocking, Jerking or Vibrations During Acceleration.


Symptom-based workshop manual

Service
41/21

ENU

2440

2

Symptom - Engine - Knocking, Jerking or Vibrations During Acceleration: Checking Fuel
Injectors (SY 41/21)
Model Line:

Cayenne (9YA)
Cayenne Coupé (9YB)

Model Year:

As of 2018

Concerns:

Fuel injector

Symptom:

The customer complains about knocking, jerking or vibrations in the vehicle during acceleration.
This can occur while driving both at partial load and full load.

Cause:

This may be caused by a faulty fuel injector, which can result in misfiring.
No fault codes are stored in the fault memory of the (DME) control unit in this case.

Remedial
Action:

Before replacing a transfer box, a test drive should therefore be performed to rule out the possibility that
the drive train knocking is being caused by an injector. The following diagnostic drive must be performed
for this purpose.

Checking fuel injectors
Work Procedure: 1

2

3

4

Connect 9900 - PIWIS Tester 3 to the vehicle communication module (VCI) via the USB cable.
Then connect the communication module to the vehicle and switch on the PIWIS Tester.
Prepare for test drive.
2.1

Select 'DME control unit', then select
the 'Actual values/input signals' menu.
 Actual values/input signals

2.2

Select the actual value 'Number of misfires
per cylinder' for all cylinders and start
'Data logger' with •F3“.

Test-drive the vehicle by driving in the range in
which the problem occurred (partial load
and/or full load).

Actual values/input signals

If the problem occurs several times, stop the test drive and stop logging.

AfterSales

Apr 23, 2021
Page 1 of 5

2

Service
2440

ENU

5

Symptom-based workshop manual

41/21

Look at the log and check the cylinder misfire counter
during acceleration.  Misfires per cylinder

Misfires per cylinder
Result of check

6

Action required

( )

There is no increase in misfiring on a
cylinder.

End of action required.
Fuel injectors and ignition system OK.

(✗)

There is increased misfiring on a
cylinder.

Continue with Step 6.

Swap the spark plug and ignition coil from the adjacent cylinder with the spark plug and ignition
coil on the affected cylinder, see  Workshop Manual '287020 Removing and installing spark plugs'
and repeat the test drive.
Result of check

7

Apr 23, 2021
Page 2 of 5

Action required

( )

The fault still occurs on the cylinder
that was originally affected.

End of check.
Install a new fuel injector on the original cylinder,
see  Workshop Manual '244019 Removing and
installing fuel injector'.

(✗)

The fault now occurs on the adjacent
cylinder.

Continue with Step 7.

Replace the ignition coil on the cylinder that is now affected with the original ignition coil, see 
Workshop Manual '282020 Removing and installing ignition coils (V6 Turbo)' or  Workshop Manual
'282020 Removing and installing ignition coils (V8 biturbo)' and repeat the test drive.

AfterSales

Service

Symptom-based workshop manual

41/21

Result of check

ENU

2440

2

Action required

( )

The fault still occurs on the adjacent
cylinder.

End of check.
Install new spark plug on the adjacent cylinder,
see  Workshop Manual '287020 Removing and
installing spark plugs'.

(✗)

The fault now occurs again on the
original cylinder.

End of check.
Install new ignition coil on the original cylinder,
see  Workshop Manual '282020 Removing and
installing ignition coils (V6 Turbo)' or  Workshop
Manual '282020 Removing and installing ignition
coils (V8 biturbo)'.

Required parts and materials - depending on the result of the check
Parts Info:

Parts required for V6 monoturbo and V6 biturbo engines:
Part No.

Designation

Qty.

Only if fuel injector is replaced:
PAB906036

 High-pressure injector

1 ea.

Only if ignition coil is replaced:
PAC905110A

Ignition coil with spark plug connector

1 ea.

Only if spark plug is replaced:
9A790560150

Spark plug

1 ea.

Parts required for V8 biturbo engines:
Part No.

Designation
– Use

Qty.

Only if fuel injector is replaced:
PAC906036H

 High-pressure injector

1 ea.

Only for left cylinder bank:
9A712750700

 Pressure line
– left

1 ea.

Only for right cylinder bank:
9A712750710

 Pressure line
– right

AfterSales

1 ea.

Apr 23, 2021
Page 3 of 5

2

Service
2440

ENU

Symptom-based workshop manual

41/21

PAB25372500

 Clamp
– Primary catalytic converter, right

1 ea.

9A725311500

Seal
– Primary catalytic converter, right

1 ea.

PAB25311500

Seal
– Primary catalytic converter, right

1 ea.

PAF911308

 Hexagon nuts, self-locking, M8
– Primary catalytic converter, right

3 ea.

N 90335004

 Clamping washers
– Damping for plenum panel

6 ea.

PAF00072900

 Hexagon socket head bolt, M8 x 20
– Front underbody panelling

3 ea.

PAF82595100

 Screw, M6 x 20
– Center underbody panelling, right

1 ea.

9A700768900

O-ring
Turbocharger

6 ea.

9A700875500

O-ring
Turbocharger

1 ea.

9A700653700

O-ring
Turbocharger

2 ea.

N 90925002

O-ring
Turbocharger

1 ea.

N 90925001

O-ring
Turbocharger

1 ea.

95813302610

Seal
Intake pipe

1 ea.

Only if ignition coil is replaced:
PAC905110A

 Ignition coil with spark plug connector

1 ea.

Only if spark plug is replaced:
9A790560150

Apr 23, 2021
Page 4 of 5

Spark plug

AfterSales

1 ea.

Symptom-based workshop manual

Materials:

Service
41/21

ENU

2440

2

Required materials (usually already available at the Porsche dealer):
Part No.
00004321083

Designation
– Use
 Lubricant for ignition coil
Ignition coil

Qty.
20 gram/ 0.7 oz tube

1)

Only if fuel injector is replaced:
00004320935

 Special lubricant for fuel lines
Fuel lines

1) approx.

1 gram/ 0.035 oz required per vehicle

2) approx.

0.1 liter/ 3.38 fl oz required per vehicle

400 ml/ 13.5 fl oz
spray can 2)

Invoicing
For documentation and warranty invoicing, enter the PQIS coding and parts specified below in the
warranty claim, depending on the time and effort involved:
Location (FES5)

2440A

Injector

Damage type (SA4)

1613

does not function at times

The labor operations must be selected using the Labor Operation List for the work that was carried out.
References

 Workshop Manual '287020 Removing and installing spark plugs'
 Workshop Manual '244019 Removing and installing fuel injector'
 Workshop Manual '282020 Removing and installing ignition coils (V6 Turbo)'
 Workshop Manual '282020 Removing and installing ignition coils (V8 biturbo)'

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2021 PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 23, 2021
Page 5 of 5

1

Bestseller No. 1
Castrol GTX Full Synthetic 0W-20 Motor Oil, 5 Quarts
  • 6X better wear protection on critical engine parts than...
  • 1.3X better sludge protection than industry standards*
  • 3X Stronger against viscosity breakdown than leading full...
  • Protection for 10,000 miles between oil changes
  • Meets or exceeds the following specifications: API SP/SN...
SaleBestseller No. 2
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
27,853 Reviews
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...

If the PDF is very large, it may not load in the preview below.

Download PDF [369.89 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: No. 41-21

Replacement Service Bulletin Number:

MFR Communication Date: 2021-04-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...