ENU

Technical Information

05/21

Invoicing:
Information
If there is a warranty-relevant defect, it can be invoiced using the existing high-voltage battery warranty.
In the event of an expired high-voltage battery warranty and an existing PAW, then if a technical defect is
the case (not caused by wear) an application for invoicing for ageing and wear must be completed. The
costs can also be invoiced under "External service" in the warranty claim following a successful test.
For documentation and warranty invoicing, select the labor operations and PQIS coding specified below
for the relevant repairs and enter them in the warranty claim:
APOS

Labour operation

I No.

03350053

Self-diagnosis (create VAL)

27085515

Replacing high-voltage battery

27942565

Programming high-voltage battery control unit
PQIS coding:

Location (FES5)

27080

High-voltage battery

Damage type (SA4)

1824

Severe wear

References:

 Workshop Manual '270855 Replacing high-voltage battery'
 Workshop Manual '2X00IN Packing high-voltage battery with battery status "Normal" (not critical)'
 Workshop Manual '2X00IN Packing high-voltage battery with battery status "Warning" (critical)'

Procedure - Remaining markets (RoW incl. Canada) - Battery replacement
WARNING
Incorrect handling of high-voltage components
•

Electric shock

•

Short circuit

•

Fire

•

Explosion



Only appropriately trained and authorized persons are permitted to work on high-voltage vehicles and
components.



Required qualification: High voltage technician or high voltage expert.



Observe national requirements and legislation for this work.



Always use insulated tools, e.g. VAS 6883 High voltage tool set, when working on these components.



Observe general warning notes for working on the high-voltage vehicle electrical system.  Workshop
Manual '2X00IN General warning notes for working on the high-voltage vehicle electrical system'

Apr 30, 2021
Page 8 of 18

AfterSales

Service

Technical Information

05/21

ENU

2708

2

WARNING
Danger of fire, explosion
•

Insulation fault as a result of coolant leaking into high-voltage battery



Always drain the high-voltage battery cooling lines completely before transporting/handling the
high-voltage battery.

Process flow for exchange of complete battery
Information
The procedure described for replacing the high-voltage battery will be successively replaced by a
high-voltage battery repair at the Porsche dealer. A corresponding training concept is currently being
developed. The Porsche dealers will then be trained to perform the repairs independently.
Work
Procedure:

Order the regular high-voltage battery of the Cayenne S E-Hybrid (92A).
Parts required

Parts Info:

Part No.

Designation

Qty.

958611590DX

 Hybrid battery

1 ea.

AfterSales

Apr 30, 2021
Page 9 of 18

2

Service
2708

Materials:

ENU

Technical Information

05/21

Part No.

Designation

Qty.

00004330516

 Coolant additive

20-litre container
(approx. 1 litre required per
vehicle)

Required tools
Tools:

•
•
•
•
•
•
•
•
•
•
•
•
•
•

3033 - Lifting tackle
9860 - Adapter plate
VAS 6100 Workshop crane
9703 - Flexible screwdriver
VAS 6890 Spring band clamp pliers
VAG 1274B Cooling system tester
9696 - Filling device
VAS 6096/2 Vacuum pump
VAS 6562 Porsche adapter set for cooling system tester
9900 - PIWIS Tester 3
Torque wrench, 0.4 - 2 Nm (0.3 - 1.5 ftlb.), e.g. VAS 6253 Torque wrench, 0.4 - 2 Nm (0.3 - 1.5
ftlb.)
Torque wrench, 2 - 10 Nm (1.5 - 7.5 ftlb.), e.g. VAG 1783 Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Torque wrench, 6 - 50 Nm (4.5 - 37 ftlb.), e.g. VAG 1331A Torque wrench, 6-50 Nm (4.5-37
ftlb.)
Torque wrench, 20-100 Nm (15-74 ftlb.), e.g. VAS 5820 Torque wrench, 20-100 Nm (15-74
ftlb.)

Converting and replacing high-voltage battery
Work Procedure: 1

2

Apr 30, 2021
Page 10 of 18

Create vehicle analysis log (VAL) using the PIWIS Tester.
Mark the created vehicle analysis log with the attribute "Initial VAL" and once the high-voltage battery
has been installed, return it using the PIWIS Tester.
Remove high-voltage battery.
2.1

Observe warning notes  Workshop Manual '2X00IN General warning notes for working on
the high-voltage vehicle electrical system'.

2.2

Carry out classification of high-voltage battery  Workshop Manual '2X00IN Classification of
high-voltage battery'.

2.3

Isolate the high-voltage system from the power supply and complete documentation 
Workshop Manual '2X00IN Isolating high-voltage system from power supply/Starting
high-voltage system (diagnosis)'.

2.4

Drain coolant for the low-temperature system  Workshop Manual '193817 Draining and
filling coolant'.

AfterSales

Service

Technical Information

3

5

ENU

2708

2

2.5

Remove luggage compartment cover  Workshop Manual '700619 Removing and installing
trim panel for luggage compartment (luggage compartment cover) at the lock support'.

2.6

Remove side trim panel for rear luggage compartment  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'.

2.7

Remove cover for rear lock support  Workshop Manual '703919 Removing and installing
cover for rear lock support'.

2.8

Remove high-voltage battery  Workshop Manual '270819 Removing and installing
high-voltage battery'.

Replace the high-voltage battery.
3.1

4

05/21

Replace high-voltage battery  Workshop Manual '270855 Replacing high-voltage battery'.

Install new high-voltage battery.
4.1

Install high-voltage battery  Workshop Manual '270819 Removing and installing
high-voltage battery'.

4.2

Install cover for rear lock support  Workshop Manual '703919 Removing and installing
cover for rear lock support'.

4.3

Install side trim panel for rear luggage compartment  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'.

4.4

Install luggage compartment cover  Workshop Manual '700619 Removing and installing
trim panel for luggage compartment (luggage compartment cover) at the lock support'.

4.5

Fill in coolant for the low-temperature system  Workshop Manual '193817 Draining and
filling coolant'.

4.6

Start the high-voltage system and complete the documentation  Workshop Manual
'2X00IN Isolating high-voltage system from power supply/Starting high-voltage system
(diagnosis)'.

Create a vehicle analysis log (VAL) using the PIWIS Tester.
Mark the created vehicle analysis log with the attribute "Final VAL" and return it using the PIWIS
Tester.

Invoicing:
Information
If there is a warranty-relevant defect, it can be invoiced using the existing high-voltage battery warranty.
In the event of an expired high-voltage battery warranty and an existing PAW, then if a technical defect is
the case (not caused by wear) an application for invoicing for ageing and wear must be completed. The
costs can also be invoiced under "External service" in the warranty claim following a successful test.
For documentation and warranty invoicing, enter the labor operation, PQIS coding and part number
specified below in the warranty claim:

AfterSales

Apr 30, 2021
Page 11 of 18

2

Service
2708

ENU

Technical Information

05/21

APOS

Labor operation

03350053

Self-diagnosis (creating VAL)

27085515

Replacing high-voltage battery

19010700

Bleeding the cooling system

I No.

PQIS coding:
Location (FES5)

27080

High-voltage battery

Damage type (SA4)

1600

ineffective

Parts Info:
Part No.

Designation

Qty.

958611590DX

Hybrid battery

1 ea.

00004330516

Coolant additive

0.05 ea.
(= approx. 1 litre)

References:

 Workshop Manual '270819 Removing and installing high-voltage battery'
 Workshop Manual '270855 Replacing high-voltage battery'
 Workshop Manual '2X00IN General warning notes for working on the high-voltage vehicle electrical
system'
 Workshop Manual '2X00IN Classification of high-voltage battery'
 Workshop Manual '2X00IN Isolating high-voltage system from power supply/Starting high-voltage
system (diagnostics)'

 Workshop Manual '193817 Draining and filling coolant'
 Workshop Manual '700619 Removing and installing trim panel for luggage compartment (luggage
compartment cover) at the lock carrier'

 Workshop Manual '700319 Removing and installing side trim panel for rear luggage compartment'
 Workshop Manual '703919 Removing and installing cover for rear lock carrier'
 Workshop Manual '700619 Removing and installing trim panel for luggage compartment (luggage
compartment cover) at the lock carrier'

 Workshop Manual '2X00IN Isolating high-voltage system from power supply/Starting high-voltage
system (diagnostics)'

 Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester'

Apr 30, 2021
Page 12 of 18

AfterSales

Service

Technical Information

05/21

ENU

2708

2

Procedure - Remaining markets (RoW incl. Canada) - Battery repair
WARNING
Incorrect handling of high-voltage components
•

Electric shock

•

Short circuit

•

Fire

•

Explosion



Only appropriately trained and authorized persons are permitted to work on high-voltage vehicles and
components.



Required qualification: High voltage technician or high voltage expert.



Observe national requirements and legislation for this work.



Always use insulated tools, e.g. VAS 6883 High voltage tool set, when working on these components.



Observe general warning notes for working on the high-voltage vehicle electrical system.  Workshop
Manual '2X00IN General warning notes for working on the high-voltage vehicle electrical system'
WARNING