91 MIB2 High: Audi Smartphone Interface's (ASI) title, album name, and artist shown as "Unknown"
91 21 95 2053257/3 April 29, 2021. Supersedes Technical Service Bulletin Group 91 number 20-32 dated
November 10, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3, A3
Cabriolet,
S3, A3
Sportback,
A3 e-tron,
RS 3, A4,
A4 allroad,
S4, Q7, and
SQ7

2017

All

MIB2 High with Audi Smartphone Interface

A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
S5
Sportback,
RS 5, Q5,
and SQ5

2018

All

MIB2 High with Audi Smartphone Interface

Condition
REVISION HISTORY
Revision
3

2

1

Date
-

11/11/2020
12/13/2018

Purpose
Revised Service (Updated A3 SVM code)
Revised Required Parts and Tools (Updated A3 SVM code)
Revised title
Revised Service (Added note about applicability)
Initial publication

Customer states:
 When playing music in the CarPlay menu the title, artist, or album name are shown as "Unknown".
Workshop findings:
 This happens mainly in the instrument cluster. The MMI displays all the music information correctly in the
menu for Audi Smartphone Interface (ASI).

Page 1 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Background
The software needs to be updated.

Production Solution
Improved MIB2 software.

Service
Required equipment:
 ODIS Tester.
 SVM code.
 MIB2 High Software update on SD Card (see Required Parts and Tools or download the software from
MirrorServer using the SD Creator Program).
Time to complete update:
 Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work).
Service work:
Update the MIB2 High infotainment system using either Method 1 or Method 2 according to TSB 2047576: 91
MIB2 High Software Update Instructions (PR Code 7UG) and use SVM code indicated below:

Vehicle

SD Creator Part Number SVM Code

A4, A5, Q5, and Q7

4M0906961BN

MHI2QUS5087

A3

8V0906961AN

MHI2US5512

Method 1: Automated update using ODIS
Method 2: Manual update due to SVM code or Server issues
Note:
This update is not applicable to MY18 A4, A5, Q5, and Q7 vehicles produced in or after May 2018!

Page 2 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Software Update

0151 0000

According to
TSB
#2047576

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2053257/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Part Number

Part Description

Quantity

4M0906961BN

A4, A5, Q5, and Q7

01 (Shop tool)

MMI software update (SD Card) – Or download via SD
creator Software
8V0906961AN

A3

01 (Shop tool)

MMI software update (SD Card) – Or download via SD
creator Software

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2047576, 91 MIB2 High Navigation Software Update Instructions (PR Code 7UG).

Page 3 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

 TSB 2047812, 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All part and service references provided in this TSB (2053226) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 4 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.