NHTSA ID Number: 10191398
Manufacturer Communication Number: Recovery Guide f
TSB/Document Date: 2021-05-03
Summary
Revised a line item for the PreDelivery inspection to include reporting to technical services group
Recovery Guide
Karma
Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
APPLICABILITY: Karma Revero
MARKET REGIONS: North America
PURPOSE: This guide contains recovery procedures for the Karma Revero. Karma Automotive has created
these instructions and illustrations showing the suggested recovery procedures to help
prevent personal injury and damage to the vehicle when transporting/recovering. It also covers issues which
include a vehicle that is immobile for multiple reasons, e.g., discharged battery, a flat tire, a missing key, etc.
PROCESS OVERVIEW:
Vehicle Recovery
1. Recovery Guide Details
2. Emergency Rescue Card / Electrical System Safety Features
3. First Aid
4. Personal Protection Equipment (PPE)
5. High-Voltage Work & Safety Practices
6. Electrical Test Equipment
7. Disable High Voltage Electrical System – Using Manual Service Disconnect (MSD)
8. Emergency Low Voltage Disable Locations
9. Vehicle Exterior Dimensions
10. Specialized Recovery Vehicles/Equipment
11. Recovery Eye
11.1. Proper Use of Recovery Eye – Front Location
12. Vehicle Recovery Procedure
13. Securing the Wheels
14. Tire Repair
15. Revero Jacking Locations
16. Lifting Vehicle on Hoist
17. Jumpstart Procedure - Low Voltage
17.1. Positive Application Point
17.2. Negative Application Point
17.3. Starting Vehicle
18. Manual Entry to Locked Vehicle
19. Missing Ignition Key Fob
20. Emergency Trunk Access
21. Legal
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 1 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
1. Recovery Guide Details
NOTE, CAUTION, AND WARNING
While reading through this guide, you may come across a NOTE, CAUTION, or WARNING. Each
one is there for a specific purpose:
NOTE: Calls for attention to a unique/additional detail or essential information related to the subject
procedure.
CAUTION: Identifies a hazard that could damage the vehicle or property.
WARNING: Identifies a hazard, to yourself or others, that could result in
severe injury or death.
1.1. Guide Acronyms
AC – Alternating Current
APM – Accessory Power Module
DC – Direct Current
DIS – Driver Information System /
Instrument Cluster
ESS – Energy Storage System
HV – High Voltage
HVAC – Heating Ventilation Air
Conditioning
HVIL – High Voltage InterLock
Hz – Hertz
ICE – Internal Combustion Engine
LV – Low Voltage
mA – Milliamps
MSD – Manual Service Disconnect
MSDS – Meterial Safety Data Sheets
OBCM – On Board Charging Module
PPE – Personal Protection Equipment
PTC – Electrically Operated Fluid Heater
(Positive Temperature Coefficient)
PDU – Power Distribution Unit (fuse box)
RDM – Rear Drive Motor
SSB – Start/Stop Button
(Power Mode Button)
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 2 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
DATE: December 2017
TITLE: MY17 - MY18 Revero Recovery Guide
2. Emergency Rescue Card / Electrical System Safety Features / First Aid
Low voltage
disable cut points
High Voltage
componenet
High voltage
disconnect
points
Structural
reinforcements
Hybrid control
unit
Gas generator
Gas filled
spring device
12 Volt Battery
Seatblet
Tensioner
HV Charging
Connector
PTC
Fusebox
WARNING!
High Voltage system with DC voltage up to 400V. Do not touch high voltage
components.
These items can be identified by the orange cables connected to them
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 3 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Distinguishing badges:
The emblem and Karma
wordmark on the deck lid
the Revero Name plate on
the fenders.
NOTES:
Airbags triggered in an accidnet involving high-voltage equipment are energized.
- Turn off the vehicle usgin the Start/stop button
-12V battery: Disconnect the negative battery cable by cutting at the label (in
accidents with non-deployed airbags.) disconnect the fuse box (if intact pull fuse #10)
Manual Door Opening (Emergency Pull Rings)
In the event of a power failure, each of the doors and the trunk, can be manually opened from the inside of the
vehicle by pulling the release cable located below the door handle. The trunk pull is accessed from behind the
left rear seat back.
To Access the release cable press the lower edge of the cover below the door handle and remove cover
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 4 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
DATE: December 2017
TITLE: MY17 - MY18 Revero Recovery Guide
WARNING: DO NOT cut into the vehicle until the 12v
electrical system has been disabled. Cutting into the vehicle
prior to disconnecting and isolating the 12v electrical energy
sources may cause air bag deployment resulting in serious
injury.
DO NOT CUT HERE.
High voltage (400 volts) electrical cables are wrapped
with orange-colored insulation and are located in the
rear compartment, engine compartment, and under
the vehicle.
DO NOT CUT HERE.
Side Curtain air bags
DO NOT CUT HERE.
High voltage battery has 400 volt
electrical potential at all times.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 5 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
HIGH VOLTAGE ELECTRICAL DISCONNECT FEATURES
The High Voltage Interlock (HVIL) circuit opens and disables
the high voltage system whenever a high voltage connector is
disconnected.
NOTE: All- high-voltage wires and harnesses are wrapped in
orange-colored insulation and have a High Voltage interlock
connector (except out of the RDM).
The high voltage harness travels the length of the vehicle from
under the hood at the generator to the inverters located behind
the rear seats. There are three (3) independent HV circuits that
run to the A/C compressor, PTC (fluid heater), the Accessory
Power Module (APM), the rear inverters, and traction motors.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 6 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 7 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 8 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 9 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
What To Do
In the event of an emergency, the first step is to create a safer
environment.
1. Attempt to put the vehicle in park. Press “P” on the Drive
Selector Unit on the center console.
2. Attempt to turn OFF the Power mode (start/stop) button.
Press 3x for an emergency shut off if the vehicle will not
turn off with a single push.
3. Set the park brake button located at the lower left-side of
the steering column.
4. Exit the vehicle safely
5. Contact first responder personnel. Advise them that the
vehicle is a Hybrid Electric Vehicle
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 10 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Follow these steps to discharge the Low
and High-Voltage systems:
1. Secure the vehicle - Place the drive
selector unit (PRND) switch into the
PARK position.
2. Turn off the powertrain by depressing
the start/stop (power)button. If the
vehicle will NOT turn off, the press the
start/stop (power)button three (3) times
rapidly to force the vehicle to power down.
3. Disconnect the 12-Volt battery which will
disable the High-voltage system
NOTE: Using the Start/Stop Button to
power down the HV system will take about
5 minutes for a complete system discharge.
Residual voltage will be present in the
High-Voltage circuit due to the energy
stored within the capacitors (in the inverters) and the windings (in the traction
motors).
In an emergency situation, cut the power
cable by the APM which is identified with
an “emergency cut label” on the harness.
Cutting the APM cable is NOT necessary
for normal vehicle service unless 13+ volts
is detected at the APM with the vehicle
Start/Stop Button in the OFF position; and
the negative battery cable is disconnected.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 11 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
DATE: December 2017
TITLE: MY17 - MY18 Revero Recovery Guide
Energy Storage System (High Voltage Battery) and Inverters
The energy used to power the Revero is stored in a 400 volt Lithium-ion (LiFePO4) battery mounted
along the center of the vehicle. The energy storage system battery shares energy with three (3)
different inverters:
• The front inverter sends Direct Current (DC) to the HV Battery when the Internal Combustion Engine
(ICE) is driving the generator. The Front inverter also maintains the HV Battery voltage level. The front
inverter is located under the hood on the passenger side of the bulkhead.
• Two additional inverters that are mounted in the trunk area (separated by a removable bulkhead
panel) located over the Rear Drive Module (RDM). The inverters change between Direct Current (DC)
and Alternating Current (AC) depending on the mode of operation. The inverters are used to control the
duty cycle of the traction motors.
Inverters
Traction motors
OBCM
APM
The Accessory Power Module (APM) is a DC/DC Converter.
The APM is a High Voltage component located under the
hood on the driver’s side steps 400 volts down to 13-14
volts of power to operate and run the vehicle’s 12-volt
accessories. The APM has an indepnedent high voltage
harness from the energy storage system (HV battery).
NOTE: The emergency cut location is identified by a label
located off the APM.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 12 of 58
Published: December 2017
Recovery Guide
Karma Automotive
NUMBER: C1810ASD0117.05
TITLE: MY17 - MY18 Revero Recovery Guide
DATE: December 2017
Low-Voltage Battery
The hybrid has a 12-Volt maintenance Free
Battery which is located in the inner passnger
front fender behind the wheel. The Absobent
Glass-Mat (AGM) battery stores 12-Volt power
for the vehicle’s low voltage system.
Warning Labels
The Revero has been designed with the maximum in driver
and technician safety in mind. The vehicle has High Voltage
(HV) warning labels and there are several devices that are
designed into the hybrid system of the vehicle to minimize
any danger from electrical shock.
However, in order to ensure your safety when working
around the hybrid powertrain ther are critical steps that must
be performed when servicing or working around the HighVoltage (HV) system.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 13 of 58
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TSB/Document ID: Recovery Guide f
Replacement Service Bulletin Number:
MFR Communication Date: 2017-12-22
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Communication Type: Service Bulletin/Repair Instructions
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