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NHTSA ID Number: 10191152

Manufacturer Communication Number: SB54-320

TSB/Document Date: 2021-05-03


Summary

Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.


New BHM Software for Switch Expansion Module Fault SPN
6918 FMI 7
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

54-320
FreightlinereBay logo
Service Bulletin

> Business Class M2
Cascadia
> 108SD/114SD
New Cascadia

Description of Revisions: This bulletin replaces the version dated
11/11/2019. Figure 3 has been updated with a new hardware part
number. A procedure was added to the data download process.

General Information
On some New Business Class M2 and 108SD/114SD vehicles, bulkhead module (BHM) fault code SPN 6918
FMI 7 displays at key ON, despite all switches showing that the correct parameters are loaded and are present
in DiagnosticLink®.
This issue is resolved by upgrading BHM software 7.41 to BHM Software 7.43. Use the instructions in this
bulletin to update the BHM software version.

Work Instructions
1. Park the vehicle on a level surface, apply the parking brakes, and shut down the engine. Chock the tires.
2. Connect the vehicle to DiagnosticLink.
3. Ensure that the BHM is connected. See Fig. 1.

10/01/2019

f120591

Fig. 1, Verifying that the BHM is Connected

4. Go to the "Identification" tab then click on the "Standard" tab. See Fig. 2.

FreightlinereBay logo Service Bulletin, 04/30/2021

Page 1

54-320

New BHM Software for Switch Expansion Module Fault SPN
6918 FMI 7

FreightlinereBay logo
Service Bulletin

FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

> Business Class M2
Cascadia
> 108SD/114SD
New Cascadia

2
1

10/01/2019

1. Identification Tab

f120587

2. Standard Tab
Fig. 2, Verifying the Correct Software

5. Verify that the BHM is currently installed with 7.41 software, then click the "Program Device" tab.
6. Click "Remove All" to clear VINs from the program device list.
7. Click Add. The "Request Equipment Data Download" form will appear. See Fig. 3.

Page 2

FreightlinereBay logo Service Bulletin, 04/30/2021

New BHM Software for Switch Expansion Module Fault SPN
6918 FMI 7
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

FreightlinereBay logo
Service Bulletin

> Business Class M2
Cascadia
> 108SD/114SD
New Cascadia

04/12/2021

54-320

f120929

Fig. 3, Equipment Data Download Screen

8. The VIN will auto populate. If not, manually type in the VIN.
9. Ensure that BHM_J1939 is showing in the "Device" column.
10. Change the "Hardware Part Number" column to U.r.2.A0.07.43, then click OK.
11. On the "Program Device" tab, the "Server Connection Required" symbol will appear next to the VIN. See
Fig. 4.

10/01/2019

f120592

Fig. 4, Server Connection Required Symbol

FreightlinereBay logo Service Bulletin, 04/30/2021

Page 3

54-320
FreightlinereBay logo
Service Bulletin

New BHM Software for Switch Expansion Module Fault SPN
6918 FMI 7
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

> Business Class M2
Cascadia
> 108SD/114SD
New Cascadia

12. Click "Connect to Server." DiagnosticLink will download VIN data from the server.
13. If the chassis status is OK, click "Next." If there is an error, contact the Customer Assistance Center (CAC).
14. Click "BHM," then click "Connect" and select "Newest." See Fig. 5. If "Newest" is not available, it is possible
that the current BHM software is not 7.41. Go to the "Identification" tab and check the software version. See
Fig. 6.

10/04/2019

f547038

Fig. 5, Connect Button

10/01/2019

f120590

Fig. 6, Selecting the Newest Software Version

15. Click "Start." DiagnosticLink will begin to install 7.43 software on the BHM. See Fig. 7.

10/01/2019

f120589

Fig. 7, DiagnosticLink Software Download Page

16. Once software installation is completed, click "Finish."
17. DiagnosticLink will return to the "Program Device" page. The "Server Connection Required" symbol is
displayed next to the VIN. Fig. 8.

Page 4

FreightlinereBay logo Service Bulletin, 04/30/2021

New BHM Software for Switch Expansion Module Fault SPN
6918 FMI 7
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy
Cargo
Columbia
> 122SD and Coronado

FreightlinereBay logo
Service Bulletin

> Business Class M2
Cascadia
> 108SD/114SD
New Cascadia

10/01/2019

54-320

f120593

Fig. 8, Server Connection Required Symbol

18. Click "Connect to Server" to upload data to the server.
19. Once the data upload is complete, go to the "Identification" tab and click on the "Standard" tab.
20. Verify that the BHM is updated to 7.43 software.

Warranty
This procedure is warrantable only if the described condition exists and the repair is performed within the
applicable base or extended coverage warranty period. If a failure is not found, this procedure is considered
preventive and warranty does not apply.
Normal warranty applies. See Table 1 for OWL VMRS codes and labor allowance information. Enter this service
bulletin number in the Service Bulletin # field.

Primary Failed Part
BHM Software Update

OWL VMRS Codes and Labor Allowance
Component
Cause Code SRT Code
Description
Code
UPDATE BHM SOFTWARE FOR SEM
037-001-001
23
32A-5036A
FAULT 6918/7

Time: Hours
0.5

Table 1, OWL VMRS Codes and Labor Allowance

FreightlinereBay logo Service Bulletin, 04/30/2021

Page 5

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TSB/Document ID: SB54-320

Replacement Service Bulletin Number:

MFR Communication Date: 2021-04-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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