NHTSA ID Number: 10191143
Manufacturer Communication Number: D21M1
TSB/Document Date: 2021-05-01
Summary
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks
North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
Field Service Modification
North America LLC
April 2021
D21M1
Subject: DT12 Transmission Drive Shaft Cover Plug Reseal
Models Affected: DT12 Transmissions
General Information
Daimler Trucks
North America LLC, on behalf of its DETROITTM Powertrain Division, is initiating Field Service
Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located
in front housing.
All affected units will require transmission removal in order to reseal the bypass plugs.
This is the only repair authorized under this campaign. Some oil loss from the plugs is expected. If oil loss is excessive
or location differs from the plugs called out in this document, additional repairs outside of this campaign will be
required. Please conduct those repairs in accordance to the published work instructions available online.
There are approximately 66 units affected by this field service campaign.
Work Instructions
Please refer to the attached work instructions. Prior to performing the recall campaign, check the vehicle for a
completion sticker (Form WAR261).
Replacement Parts
Replacement parts are now available by ordering the new part number(s) listed below from your facing Parts
Distribution Center.
Table 1 Replacement Parts for D21M1 (All 66 vehicles)
Campaign
Group
Part Number
Part Description
Quantity
Required
A
LOC 56707
PST 567 6ML TUBE
1
A
A 715 261 07 80
GASKET, INPUT SHAFT HOUSING
1
A
DDE N000908018011
SCREW PLUG (optional) – Temperature Control Valve
1
A
DDE N007603018101
SEAL RING – Temperature Control Valve
1
A
A 003 990 29 17
SCREW PLUG (optional) – Bypass Control Valve
1
A
DDE N007603027100
SEAL RING – Bypass Control Valve
1
A
N000908 042001
PLUG, OIL SCREEN M42x1.5 (optional) – Pressure
Control Valve
1
A
N007603 042100
SEAL RING, OIL SCREEN PLUG – Pressure Control
Valve
1
Field Service Modification
North America LLC
April 2021
D21M1
Labor Allowance
Table 2 – Labor Allowance for D21M1
Procedure
Time Allowed
(hours)
SRT Number
Corrective Action
996-F026A
12-Repair
Recall/Campaign
D21M1
FRONT COVER, DT12, RESEAL
(D21M1)
7.3 – 8.2
Claim Reimbursement
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your
claim through the Warranty system within 30 days of completing this campaign. Please reference the following
information in OWL:
Table 3 - Claim Reimbursement
Claim Type
Field Service Campaign
Campaign
D21M1
Component Code
Cause Code
Primary Failed Part
026-001-007
A1- Campaign
N000908 042001
Procedure A1
Use the following operation
Labor Number
1
996-F026A
Labor Hours
7.3 – 8.2
FRONT COVER, DT12, RESEAL (D21M1)
Part Number
Refer to Replacement Parts List above
Parts Return
NONE
Administrative time (SRT 939-6010A) for 0.3 hours is automatically added to the claim.
This Field Service Campaign will terminate on April 13, 2022. Dealers will be notified of any changes.
IMPORTANT: OWL must be viewed prior to beginning work to ensure the vehicle is involved and the campaign has
not previously been completed.
All claims must be submitted within 30 days of the repair and within 30 days of the termination date of the
campaign.
For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com / WSC. Export distributors submit a Web inquiry or contact your International
Service Manager.
Page 2
Field Service Modification
North America LLC
April 2021
D21M1
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313‐592‐5000
Copy of Notice to Owners
Subject: Field Service Campaign D21M1 DT12 Transmission Drive Shaft
Cover Plug Reseal
Daimler Trucks
North America LLC, on behalf of its DETROITTM Powertrain Division, is initiating Field Service
Campaign D21M1 to reseal the bypass plugs of the Drive shaft Cover located in the front housing of the transmission.
All units will require the transmission removal in order to reseal the bypass plugs.
This is the only repair authorized under this campaign. Some oil loss from the plugs is expected.
Records available to us indicate that your vehicle has one of the affected assemblies. Instructions for this Field
Service Campaign have been sent to your local Freightliner
Authorized Repair Facility and the labor time required
to perform this repair is 8.2 hours.
Please contact a Freightliner
Authorized Repair Facility to arrange to have the Recall Campaign performed. To
locate an authorized facility, search online at https://demanddetroit.com/find-a-dealer/
This service will be completed for you at no charge, prior to April 13, 2022 under the provisions of this notice.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued
satisfaction with our products.
DETROIT WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Field Service Modification
North America LLC
April 2021
D21M1
Work Instructions
Subject: DT12 Transmission Drive Shaft Cover Plug Reseal
Models Affected: DT12 Transmissions
Special Tools
Description
Part Number
Lift Assembly
DDE DSN012T18003
Transmission Stand Set
DDE DSN012T18002
DDE DSN012T18009
Front Housing Lift Handle
DDE DSN012T18005
Guide Stud
DDE DSN012T18010
Seal Protector Sleeve
DDE DSN012T18008
Corrective Procedure
1. Remove the transmission, Refer to "Removal of the Transmission" section in the Detroit Transmissions
Manual and follow all applicable steps and WARNINGS.
NOTICE
Depending on the manufacturer, clutch friction materials can contain asbestos.
Compressed gases, such as shop air, should never be used to disperse dust in the bell
or flywheel housings.
2. Lift the transmission off the transmission jack and set it vertically using the lift assembly (DDE
DSN012T18003) in the stand (DDE DSN012T18002), Refer to "Transmission Stand Set" section in the
Detroit Transmissions Manual.
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North America LLC
April 2021
D21M1
Field Service Modification
3. Remove the clutch position sensor pass-thru harness, and clutch actuator.
4. Remove the counter shaft brake air line connection, at the front cover (DDE DSN012T18009).
5. Remove the wire ties and swing the counter shaft brake air line out of the way.
6. Using two of the CPCA fasteners, install the front cover lift handle (DDE DSN012T18005), hand-tight.
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North America LLC
April 2021
D21M1
Field Service Modification
7. Install the seal protector sleeve (DDE DSN012T18008) on the splined section of the input shaft.
8. Remove the fasteners holding the front cover to the transmission case.
9. Evenly lift the cover from the housing, being careful not to drop the bearing races that may be caught in the
housing during removal.
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Daimler Trucks![]()
North America LLC
April 2021
D21M1
Field Service Modification
10. Confirm all the shims and bearings are reinstalled in the transmission.
11. Support the housing on a non-mar surface, and remove the pressure control valve cap and seal ring.
Page 7
Field Service Modification
North America LLC
April 2021
D21M1
NOTICE
Do not allow the passages and valves in the housing to be exposed to solvents. If
cleaning with solvents apply them to a lint-free cloth and wipe down the threads in the
housing.
12. Clean the port and cap, and assemble the cap and seal ring.
13. Apply Loctite 567 (LOC 56707), high temperature thread sealant or equivalent, to the threads of the cap.
14. Install the cap and torque to 100 N·m (74 lb·ft).
15. Remove the temperature control valve cap (1).
1
16.
17.
18.
19.
Clean the port and cap, and assemble the cap and seal ring.
Apply Loctite 567, high temperature thread sealant or equivalent, to the threads of the cap.
Install the cap and torque to 60 N·m (44 lb·ft).
Remove the bypass control valve cap (2).
2
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North America LLC
April 2021
D21M1
20.
21.
22.
23.
Field Service Modification
Clean the port and cap, and assemble the cap and seal ring.
Apply Loctite 567, high temperature thread sealant or equivalent, to the threads of the cap.
Install the cap and torque to 40 N·m (30 lb·ft).
Apply small amount of petroleum jelly to the front cover housing bearing bores, in the zones shown below,
to hold the shims in place.
NOTICE
If the shims fall out of the front cover they will get damaged in subsequent steps.
24. Install the shims into the front housing.
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Daimler Trucks![]()
North America LLC
April 2021
D21M1
Field Service Modification
WARNING
If the oil control rings are not centered, they can catch on the edge of the input shaft
and break during installation.
25. Apply a small amount of petroleum jelly to the oil control rings (1) in the cover, and center them in the
grooves.
26.
27.
28.
29.
Install the front housing seal (A 715 261 07 80).
Clean the fasteners and threads in the transmission case, for attaching the front cover housing.
Inspect the sealing surface, and clean to remove any residual oil, particles, and residue.
Install the guide stud (DDE DSN012T18010) in the top corner position of the front cover bolt pattern.
30. If not already done, install the Seal Protector Sleeve (DDE DSN012T18008) on the input shaft to protect
the seal from the clutch splines; see graphic below. To prevent damage to the seal and sleeve, do not allow
the sleeve to cover the seal area of the shaft.
31. Install the front cover housing.
1) Apply medium strength thread locker to the first fastener.
2) Position the front cover on the input shaft, and feed it onto the guide stud.
3) Turn the input shaft as you lower the cover into position, noting there are two alignment tasks
(countershaft brake drive & oil pump drive) required to seat the cover fully.
Page 10
Daimler Trucks![]()
North America LLC
April 2021
D21M1
Field Service Modification
NOTICE
Once the counter-shaft brake drive engaged, the brake release detent spring
will be pushing the cover away from the transmission housing. Keep pressure
on the front cover and install one bolt to maintain the position and alignment
of the components. Test the rotation of the transmission, by turning the input
shaft to confirm there is no binding.
32.
33.
34.
35.
Remove the guide stud.
Remove the seal protector sleeve.
Apply medium strength thread locker to the remaining fasteners.
Install the remaining bolts in a clockwise pattern, as shown in the figure below, and use the same pattern to
torque to 23 N·m (17 lb·ft).
36. Remove the front cover lift handle.
Page 11
Daimler Trucks![]()
North America LLC
April 2021
D21M1
Field Service Modification
37. Install the counter shaft brake line connection and torque to 10 N·m (7 lb·ft.).
NOTICE
When the front cover, the bearing races and shims are set correctly, the input shaft
should rotate without binding. The amount of torque required depends on the gear
position of the Range group, but the input shaft should turn smoothly.
38. Secure the counter-shaft brake air line to the clipping points (1).
39. Compress and install the clutch actuator, and torque to 55 N·m (40 lb·ft).
40. Install the clutch position sensor harness pass-thru.
41. Lift the transmission off the stand and set it horizontally in the transmission jack. Refer to "Transmission
Stand Set" section in the Detroit Transmissions Manual.
42. Install the transmission. Refer to "Installation of the Transmission" section in the Detroit Transmissions
Manual.
43. Repairs are complete.
Page 12
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North America LLC
April 2021
D21M1
Field Service Modification
Completion Stickers
•
Upon completion of Field Service Campaign D21M1, clean a spot on the base label (Form WAR259), write
the Field Service Campaign Number D21M1 on a blank, completion sticker (Form WAR261), and attach
the completion sticker to the base label.
Label ordering info: DTNAConnect > Services and Reference > Publications & Warranty Supplies >
Warranty
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