NHTSA ID Number: 10191060
Manufacturer Communication Number: TSB_ELE238
TSB/Document Date: 2021-05-04
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS/FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (SA473) - This Service Action SA473 supersedes (TSB ELE203/SA427 ), which is now closed. Please follow the updated information in this bulletin for the noted issue. This bulletin provides the procedure to upgrade the Battery Management System (BMS) and Full Auto Temperature Control (FATC) software on some 2016-2017MY Soul (PS EV) vehicles, produced from May 21, 2015 through August 29, 2017, in order to improve air conditioning operation while the battery is charging.
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TSB/Document ID: TSB_ELE238
Replacement Service Bulletin Number:
MFR Communication Date: 2021-04-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
GROUP
ELE
MODEL
2016-2017MY
Soul (PS EV)
NUMBER
238
DATE
April 2021
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA473)
NOTICE
This Service Action (SA473) supersedes (TSB ELE203/SA427), which is now closed.
Please follow the updated information in this bulletin for the noted issue.
This bulletin provides the procedure to upgrade the Battery Management System (BMS) and
Full Auto Temperature Control (FATC) software on some 2016-2017MY Soul (PS EV) vehicles,
produced from May 21, 2015 through August 29, 2017, in order to improve air conditioning
operation while the battery is charging. To correct this concern, apply the improved logic to the
following two (2) systems: BMS and FATC using the KDS ECU Upgrade function as described
in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are
working on, verify the ROM ID using the table on page 4 of this bulletin. Before conducting the
procedure, verify the vehicle is included in the list of affected VINs.
Kia
Diagnostic
System (KDS)
NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA473.
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager
X Service Advisors
X Technicians
X Service Manager
X Parts Manager
X Body Shop Manager Fleet Repair
Page 2 of 9
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA473)
SUBJECT:
ECU Upgrade Procedure:
NOTICE
If the high voltage battery pack or Battery management System (BMS) has been replaced,
and Upgrade Event #379 or #501 have already been performed, only Upgrade Event #540 is
needed. It is not necessary to perform BMS Upgrade Event #501 again.
For more details, refer to the tables below, and to TSB ELE155, “BMS Logic Improvement
after Replacement of Battery Pack or BMS”.
Repair Scenarios (Refer to TSB ELE155 for details, ROM ID Table reproduced below)
HV Battery Pack
BMS
BMS Reflash
Y/N?
FATC Reflash
Y/N?
Old Battery Pack
BMS not previously updated with Event #379
Yes
Yes
Old Battery Pack
(Previously Replaced)
New BMS updated with Event #379
No
Yes
New Battery Pack
BMS previously updated with Event #379
No
Yes
New Battery Pack
New BMS, confirmed with updated ROM ID
No
Yes
FOR REFERENCE ONLY:
Upgrade Event #379 (from TSB ELE155)
Model
PSEV
System
Previous
BMS
Part No.
HV Battery
Part No.
37513-E4050
37510-E4050
37513-E4000
37510-E4000
BMS
New
ROM ID
4440, 4460, 4480,
4500, 4800, 4900,
5000, 5100, 5300,
5400, 5500
4442, 4462, 4482,
4502, 4802, 4902,
5002, 5102, 5302,
5402, 5502
HV Battery
Part No.
ROM ID
37510-E4250
5720
37510-E4200
5722
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA473 Soul (PS EV) April 2021
Page 3 of 9
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
To correct the condition noted on page 1, the BMS and FATC should be reprogrammed using
the KDS download, as described in this bulletin.
Upgrade Event Name
501. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (BMS)
540. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (FATC)
NOTICE
•
•
•
•
•
•
•
•
Confirm a fully charged battery with 12.3 volts or higher is necessary or the use
of a fully charged jump starter box connected to the battery.
Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
All ECU upgrades must be done with the ignition key in the ‘ON’ position unless
otherwise stated.
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU
upgrade procedure.
DO NOT start the engine during ECU upgrade.
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU
upgrade.
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds
before starting the engine.
ONLY use approved ECU upgrade software designated for the correct
application.
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate
the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference
the parts label affixed to the ECU.
NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine
whether the applicable model is equipped with an immobilizer
security system.
Failure to follow proper procedures may cause the PCM to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA473 Soul (PS EV) April 2021
Page 4 of 9
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA473)
SUBJECT:
NOTICE
Both BMS and FATC systems require software upgrades. Note the current ROM ID(s) in the
vehicle, in the event that automatic upgrade fails and manual upgrade is required.
(Recommendation) Check the battery SOH (State of health) in service data and write it down
on the R.O, in order to analyze EV vehicle status.
ROM ID INFORMATION TABLE:
Upgrade Event #501 (BMS)
Model
MY
Type
Elevated
Temp.
Hi-Volt. Batt.
ECU P/N.
37510-E4050
17MY
Previous
New
37513-E4050
4440
4460
4480
4500
4800
4900
5000
5100
5200
5300
5400
5500
5520
4442
4462
4482
4502
4802
4902
5002
5102
5202
5302
5402
5502
5522
16-17MY
PS
(EV)
ROM ID
BMS ECU
P/No.
NonHeating
37510-E4000
37513-E4000
Elevated
Temp.
37510-E4250
37513-E4050
5700
5720
NonHeating
37510-E4200
37513-E4000
5702
5722
ROM ID INFORMATION TABLE:
Upgrade Event #540 (FATC)
Model
EM
TM
ECU P/No.
ROM ID
Previous
New
16MY
97250-E4000, 97250-E4010, 97250-E4100,
97250-E4110, 97250-E4020, 97250-E4030,
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