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NHTSA ID Number: 10191051

Manufacturer Communication Number: SC204_DPSM

TSB/Document Date: 2021-05-03


Summary

SC204_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that KiaeBay logo Motors America, Inc. is conducting a Voluntary Service Campaign to inspect and replace the supplemental brake vacuum pump's rotor and vane in certain 2018 MY Stinger vehicles, produced from September 21, 2017 through April 24, 2018.


April 27, 2021

Attention:

All KiaeBay logo Parts & Service Managers

KiaeBay logo Motors America, Inc. is conducting a Voluntary Service Campaign to inspect and replace the
supplemental brake vacuum pump’s rotor and vane in certain 2018 MY Stinger vehicles, produced from
September 21, 2017 through April 24, 2018. When the engine has not reached the normal operating
temperature, particularly right after being turned on after an overnight parking, repeatedly and quickly
applying the brakes can damage the rotor in the supplemental brake vacuum pump in your vehicle. If the
supplemental brake vacuum pump’s rotor is damaged, the Brake Warning Light may be illuminated in the
instrument panel, and/or the brake pedal may feel hard to press. (Note: This condition does not affect the
proper functioning of the brakes while driving.)
The Technical Service Bulletin that provides vehicle repair procedures, affected VIN production range, and
warranty claim information will be posted on the KiaeBay logo Global Information System (KGIS) at
www.kiatechinfo.com during the week of April 27, 2021.
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for campaign questions, both
of which describe the issue. A list of retail KiaeBay logo Stinger vehicle owners affected by this campaign can be
accessed on WEBDCS after the date of the owner notification.
Please start performing the repairs on any affected vehicles currently in your inventory to
ensure that the service campaign has been completed prior to sale.
PARTS: As the need of the Vacuum Pump Kit is expected to be 100%, a valid VIN will be required for order
entry
On April 29, 2021, KiaeBay logo will mail notices to the owners of the affected vehicles. Please make certain the
appropriate personnel in your dealership are familiar with the details of this campaign to ensure proper
responses to customer inquiries and requests to have the campaign performed on their 2018 MY Stinger
vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement
and the Gramm-Leach-Bliley federal consumer privacy act, you are required to keep confidential any and all
information and documents provided to you by KiaeBay logo Motors America, Inc. or generated by you in the conduct
of carrying out work under that Agreement regarding KiaeBay logo vehicle purchasers and owners, including but not
limited to warranty claim information. KiaeBay logo dealers may use such owner information for the sole purpose of
conducting and performing this voluntary emissions recall campaign, and for no other purpose
Your prompt attention in completing this campaign is appreciated. If you have any questions, please
contact your KiaeBay logo District Parts & Service Manager.
Sincerely,
KiaeBay logo Service Department
Enclosures

SC204

1

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Prestone AS401 DOT 3 Synthetic Brake Fluid - 32 oz.
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TSB/Document ID: SC204_DPSM

Replacement Service Bulletin Number:

MFR Communication Date: 2021-04-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

MFR Component Subsystem:


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