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NHTSA ID Number: 10190870

Manufacturer Communication Number: M610121

TSB/Document Date: 2021-04-26


Summary

CLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING: Clicking noise from the interior passenger side footwell when the vehicle is being charged, with the air conditioning running at the same time.


4/1/2021

61 01 21_MINI COOPER SE: CLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING

SIM 61 01 21
MINIeBay logo COOPER SE: CLICKING NOISE IN VEHICLE INTERIOR
DURING CHARGING

2021-03-23

MODEL
E-Series
F56

Model Description
MINIeBay logo Cooper SE

Production Date
December 3rd, 2018 to February 26th, 2021

Only F56 BEV (battery electric vehicles: MINIeBay logo Cooper SE 2 Door Hardtop) are affected

SITUATION
Clicking noise from the interior passenger side footwell when the vehicle is being charged, with the air
conditioning running at the same time.

CAUSE
Software in the Body Domain Controller (BDC).

PROCEDURE
1. Verify the customer’s concern (See attached video V61 01 21).
2. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application.
3. Is the vehicle current integration level up to F056-21-03-430 or higher?

YES: Do not program the vehicle. Perform diagnosis with ISTA.
NO: Proceed to Step 4

4. Program the vehicle using ISTA 4.28.1x or higher (released March 3, 2021).
Model
F56

Target integration level
F056-21-03-430 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a MINIeBay logo-approved battery charger/power supply (SI M04 08 09).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.

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4/1/2021

61 01 21_MINI COOPER SE: CLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING

Please be sure to also perform any additional work (before and/or after) as required by the open
campaign(s) on the vehicle. Close any other remaining open programming and encoding Campaign
repairs as outlined in the corresponding Service Information Bulletin.
Only if the above situation does not apply, the MINIeBay logo software solution is then:
Covered under the terms of the MINIeBay logo New Passenger Car Limited Warranty or the MINIeBay logo NEXT/MINIeBay logo Certified
Pre-Owned Limited Warranty as described below.
Defect Code:
:
Labor
Operation
00 00 006

6138270200

BDC Body Domain Controller Software error / internal
device fault

Description

Labor Allowance

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Refer to AIR

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Support voltage of the vehicle electrical system /
recharge vehicle electrical system battery

Refer to AIR

Programming/encoding control unit(s)

Refer to AIR

Or:
00 00 556
And:
61 21 528
And:
61 00 730

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
As applicable to your center, please refer to SI M01 01 20 or M01 04 20 for claiming your diagnosis work
time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless otherwise
required by State law
Vehicle Programming and Encoding (RO and Claim Comments Required):
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:

Please claim this consequential control module-related repair work (including performing the
IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the
defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:

When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis).
Other Repairs:

Copyright ©2021 MINIeBay logo USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
2/3

4/1/2021

61 01 21_MINI COOPER SE: CLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING

If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related
test plans, claim this work with the applicable defect code and the labor operations that are listed in AIR
(including diagnosis with separate punch times).

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

Supporting Materials
Videos
61 01 21

Copyright ©2021 MINIeBay logo USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
3/3

1

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TSB/Document ID: M610121

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: BACK OVER PREVENTION

MFR Component System:

MFR Component Subsystem:


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