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ISX12 CM2350 Emissions Recall Campaign

Warranty Field Campaign
Campaign Number: c2053

Revision: D

ISX12 CM2350 Emissions Recall Campaign

Released Date: 11-Mar-2021
Expiration Date (U.S. and Canada):
28-Sep-2023
Expiration Date (International): 28Sep-2023

Attention
U.S / Canadian Dealers
U.S / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C2053-C, dated 10-Dec-2019. This revision is to:
1. Update the Action.
If additional information is required, please contact your Cummins Warranty Operations Group Leader.

Description
This field action authorizes certified repair locations to upfit certain ISX12 CM2350 engines with an improved SCR Catalyst. For the
MY2013 engines, a calibration update will be required.

Note : Retroactive Coverage claims are no longer being accepted for this field action. As documented by Warranty
Memo #1825, claims will only be accepted for a period of one (1) year from the original publication date.

Action
In order to qualify for repair under this field action, an engine:
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1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. If all qualifying parameters detailed above are met, please refer to Warranty Memo #1925 to verify eligibility and to determine
the replacement SCR to use for the repair. If the unit is fitted with an eligible SCR, only the identified replacement SCR must be
used in completing this field action. The verification and selection tool takes precedence over any other prior published
service/part guidelines, for the duration of this field action. For ISX12 CM2350 (Model Year 2013 Product) engines only, the
SCR catalyst must be inspected per TSB130099 prior to performing the campaign. If the SCR catalyst does not have the
dimples shown in the TSB, install a new SCR catalyst. DO NOT refer to the TSB130099 list of SCR replacements. Please refer
to Warranty Memo #1925 for a link to the SCR PN Tool to identify SCR eligibility and the correct Replacement SCR. If the SCR
catalyst has the dimples shown in the TSB, the SCR catalyst does not need to be replaced. File only the ADMIN Time (00-90x)
and the Campaign Check (17-902) to close the eligibility for the subject ESN.
2. Refer to procedure SCR Catalyst Remove and Install in section 011-036 of manual 4310646 (ISX12 CM2350 X102).

Note : FOR ISX12 CM2350 product only, ECM Calibration and SCR Catalyst Compatibility must be checked
after replacing the SCR. Use the Calibration Selection Tool referenced in TSB130099 to select the correct
Calibration ECM base code compatible with the new SC catalyst. Update the calibration and base code if
directed by the calibration selection tool.
3. If applicable, complete "Label, Authorized Change," Cummins Part Number 5297400. Clearly print or type "SCR Catalyst
Update" in the center box. Fill in the Campaign Number, Distributor or Dealer and Date information. Peel off the backing material
and install the label on the engine valve cover near the engine data plate. There is a clear protective cover on this label. Peel
the backing off of this cover and push the clear cover over the printed material.
4. As required, an "Emissions Campaign - Proof of Correction" form, Bulletin #4310621, must be filled out and provided to the
Customer. Inform the Customer to retain this certificate as proof that the Emissions Campaign has been performed. This form
may be required as proof of an Emissions Campaign by the State of California, for vehicles registered in that state, the next time
the vehicle registration is renewed.

Note : Certified repair locations outside of California, who elect to perform this campaign on engines installed in
vehicles that are registered in the state of California, are authorized to do so if they have the two items noted
above in their inventory. Please note that the Label, Authorized Change and the Proof of Correction Form must
be order through standard parts processes. They are not available on QSOL.

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5. File one claim for only the applicable parts and labor listed in this document. Any other labor or parts for diagnostics or repairs
not listed in the parts and labor sections above cannot be filed to this field action.

Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise indicated, items with no core liability
can be scrapped.

Reimbursements
Parts
Note : Please refer to Warranty Memo #1925 for a link to the SCR PN Tool to identify SCR eligibility and the correct
Replacement SCR. All parts listed are OPTIONAL. Claim only the parts required to complete the repair.
The following parts are covered under this field action:
Part Number

Quantity

Description

286633700

1

GASKET,AFM DEVICE (OPTIONAL)

286663600

1

GASKET,AFM DEVICE (OPTIONAL)

288021400

1

GASKET,EXH OUT CNN (OPTIONAL)

288021500

1

GASKET,AFM DEVICE (OPTIONAL)

388639600

1

LIT,ELE (FLEET COUNT - OPTIONAL)

431062100

1

LIT,SER (PROOF OF CORRECTION OPTIONAL)

529740000

1

TAG (LABEL, AUTHORIZED CHANGE OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.

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Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed. Only SRTs 17-902
and Admin should be claimed if the unit DID NOT require an SCR replacement.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

11-07K

AFTERTREATMENT SELECTIVE
CATALYTIC REDUCTION (SCR)
CATALYST, (VERTICAL) - REMOVE
AND INSTALL - ISX12 CM2350 X102
(OPTIONAL)

11-07L

AFTERTREATMENT SELECTIVE
CATALYTIC REDUCTION (SCR)
CATALYST, (SWITCHBACK) - REMOVE
AND INSTALL - ISX12 CM2350 X102
(OPTIONAL)

11-07M

AFTERTREATMENT SELECTIVE
CATALYTIC REDUCTION (SCR)
CATALYST, (HORIZONTAL) - REMOVE
AND INSTALL - ISX12 CM2350 X102
(OPTIONAL)

17-901

APPLY EMISSION STICKER
(OPTIONAL)

17-902

CAMPAIGN CHECK (SCR
INSPECTION) (QTY1) (OPTIONAL)

19-611

ENGINE CONTROL MODULE (ECM)
CALIBRATION- TRANSFER (CM
2250/CM2350) (OPTIONAL)

Time (hrs)

Travel
Travel is covered under this field action. Towing is not covered under this field action.

Other Claimables
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Consumables are covered under this field action.

Note : Retroactive Coverage claims are no longer being accepted. As directed by Warranty Memo #1825, claims will
only be accepted for a period of one (1) year from the original publication date.
Note : Retroactive Coverage claims are no longer being accepted for this field action. As documented by Warranty
Memo #1825, claims will only be accepted for a period of one (1) year from the original publication date.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information
regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

Distributor = X

Pay Code:

Dealer = D

Pay Code:

International = I

Failure Code:

WUSSCG

Attachments
Click here to see c2053_esn-list.xls
(/service/english/attachments/c2053_esn-list.xls)
Engine Family

Fuel System

Design Application

Market Application

ISX11.9
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Design Application
Automotive

Market Application
All

Last Modified: 11-Mar-2021

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