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NHTSA ID Number: 10190718

Manufacturer Communication Number: 23-013-21

TSB/Document Date: 2021-04-26


Summary

Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.


NUMBER:

23-013-21

GROUP:

23 - Body

DATE:

March 24, 2021

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCAeBay logo US LLC.

SUBJECT:
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension
OVERVIEW:
This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or
witness marks on the plastic overmolds.
MODELS:
2014 - 2015

(WD)

DodgeeBay logo Durango

2014 - 2015

(WK)

JeepeBay logo Grand Cherokee

NOTE: This bulletin applies to vehicles within the following markets/countries: North
America, APAC, EMEA and LATAM.
NOTE:
• This bulletin applies to WD vehicles built on or before July 26, 2015 (MDH 0726XX).
• This bulletin applies to WK vehicles built on or after June 01, 2013 (MDH 0601XX) and on
or before July 26, 2015 (MDH 0726XX).
SYMPTOM/CONDITION:
Customers may comment on one or more of the following:
• The front driver and or passenger seat belts may not retract properly.
• A front seat belt D-ring plastic is cracked.
DIAGNOSIS:
If the customer describes the symptom/condition listed, perform the Inspection Procedure.

23-013-21

-2-

1. Open the front door.
2. Using a flashlight or equivalent light, inspect both front door seat belt retractor D-rings for
cracking, stress whitening, or witness marks on the D-ring plastic overmold (Fig. 1) .

Fig. 1
Cracks And Whitening In The D-Ring Plastic
1 - Examples Of Cracks On D-Rings
2 - Examples Of White D-Ring Stress Marks

CAUTION! Whitening or stress marks may occur prior to a crack in the seat belt retractor
D-ring(s) (Fig. 1) . If found, these seat belt retractor D-ring(s) must be replaced.
Failure to replace a seat belt retractor D-ring with whitening or stress marks, may
result in future D-ring failures.
3. Was any cracking, stress whitening or witness marks (Fig. 1) , found on the plastic seat belt
retractor D-rings?
• YES >>> Proceed to Step 1 of the Repair Procedure.
• NO >>> This bulletin has been completed, use inspection LOP (23-13-02-90) to close the
bulletin.

-3-

23-013-21

PARTS REQUIRED:
Qty.
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)
(AR)

Part No.
1VL06HL1AF
5ME36HL1AD
1VL06LU5AF
1VL07DX9AF
1VL07HL1AF
1VL08DX9AD
5ME36LU5AD
1VL08HL1AD
5ME37LU5AD
1VL06DX9AF
1VL09DX9AD
1VL07LU5AF
5ME37HL1AD
5XY271L1AB
1VL061L1AF
1VL071L1AF

Description
Seat Belt, Right Front
Seat Belt, Right Front
Seat Belt, Right Front
Seat Belt, Left Front
Seat Belt, Left Front
Seat Belt, Right Front
Seat Belt, Right Front
Seat Belt, Right Front
Seat Belt, Left Front
Seat Belt, Right Front
Seat Belt, Left Front
Seat Belt, Left Front
Seat Belt, Left Front
Seat Belt, Left Front
Seat Belt, Right Front
Seat Belt, Left Front

REPAIR PROCEDURE:
NOTE: Only replace the front seat belt retractor assemblies with D-rings that are cracked,
showing stress whitening, or witness marks (Fig. 1) .
1. Replace the front seat belt retractor assembly. Refer to the detailed procedures available in
DealerCONNECT > Service Library> under: 10 - Restraints / Retractor, Seat Belt / Removal
and Installation (Front).
POLICY:
Vehicles included in this Service Bulletin have a warranty extension to a 15 Year/Unlimited Mileage
from in-service date warranty period for this repair. See Warranty Bulletins: U.S. D-21-04, Canada
SAB 2021-05, InternationaleBay logo ID-21-06 and Mexico BG-02-21, for details associated with the warranty
extension.

23-013-21

-4-

TIME ALLOWANCE:
Labor Operation
No:
23-13-02-90

23-13-02-91

23-13-02-92

Description

Skill Category

Amount

Front Outboard Seat Belt Inspect
(1 - Semi-Skilled)

6 - Electrical and Body
Systems

0.2 Hrs.

Retractor, Front Seat Belt Inspect and Replace One Side
(1 - Semi-Skilled)
Retractor, Front Seat Belt Inspect and Replace Both
Sides
(1 - Semi-Skilled)

6 - Electrical and Body
Systems

0.5 Hrs.

6 - Electrical and Body
Systems

0.8 Hrs.

FAILURE CODE:
ZZ

Service Action

1

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TSB/Document ID: 23-013-21

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEAT BELTS

MFR Component System:

MFR Component Subsystem:


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