NHTSA ID Number: 10190279
Manufacturer Communication Number: A5521552060265_2
TSB/Document Date: 2021-05-06
Summary
This bulletin contains repair instructions for when water is getting into the rear hinges and the shell.
55 Guide to finding water ingress on the rear lid structure
55 21 55 2060265/2 April 7, 2021. Supersedes Technical Service Bulletin Group 55 number 20-48 dated August
4, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6 allroad,
RS6 Avant
2020 - 2022
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added MY 2022)
Revised Warranty (Updated Labor Operation TU)
Revised Required Parts and Tools (Change in materials and application tool)
1
08/04/2020
Initial publication
Customer states:
When the rear lid is opened, water can be heard sloshing from the bottom of the rear lid shell to the top of the
rear lid shell.
Water may run into the rear lid hinges and into the vehicle.
Workshop findings:
The presence of water is confirmed in the rear lid shell. The point of water entry cannot be conclusively
determined.
Technical Background
The seam sealer used to seal adjoining panels may have a flaw causing a small opening that can allow water to
enter the rear lid shell. This TSB shows areas of the rear lid shell where sealer flaws may exist.
Production Solution
Not applicable.
Page 1 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Note:
Confirm the symptom and that it is clearly attributable to the issue described in the Technical Background in this
TSB. The following work procedure must only be carried out if the symptom described has been confirmed and
the source of the water ingress is as described in the Technical Background.
1. Remove the rear lid trim and
perform a leak test on the rear
lid. With the lid trim removed
visual and physical access to
the rear lid structure can be
gained. Mix a solution of dish
detergent and water and add to
a spray bottle. Spray the
solution on the area shown in
Figure 1 while blowing
compressed air from the inside
of the rear lid structure and
watch for bubble formation.
Figure 1. Bubble formation with compressed air applied internally.
2. Should bubbles form in this
area, Figure 2 shows the area
where the body sealant may be
flawed.
Figure 2. Area where sealer flaw is likely.
Page 2 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
3. When the tail lamp is removed
the sealer flaw can be found.
Figure 3. Possible sealer flaw area behind tail lamp.
Figure 4. Close up view of sealer flaw.
Page 3 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Figure 5 shows another
possible area where a sealer
flaw can be found. The holes or
gaps can be very small yet
allow water ingress.
Figure 5. Another area of a possible flaw.
5. The flaws may not be limited to
the rear tail lamp recesses but
can be found along the side of
the rear lid structure.
Figure 6. Sealer flaw on side of rear lid.
Page 4 of 9
© 2021 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 7. Close up view of the sealer flaw.
6. Additionally, sealer flaws or
incorrect sealing of the rear lid
trim can be found in the area
where the rear lid exterior trim
is mounted. Replace the rear lid
trim strip if it is found to be the
cause of the sealing issue.
Figure 8. Rear lid trim mounting areas to check for water ingress.
Page 5 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
7. In cases where the sealer flaw
is located in a concealed area
(e.g. behind a tail lamp) the
openings can be repaired by
applying D 511 500 A2 1k
adhesive sealant to the
openings with a brush. To the
corresponding area on the
inside of the rear lid shell apply
D 321 M16 M2 cavity
preservative using a brush.
Ensure the application area is
thoroughly clean and allow the
sealant to cure as
instructed. Touch up painted
surfaces as necessary.
Figure 9. Concealed areas repaired with D 511 500 A2 1k adhesive
sealant.
8. If the sealer flaw is in a visible area send the vehicle to your bodyshop for repair as finish paintwork will be
required.
Warranty
Claim Type:
110 up to 48 Months/50,000 Miles.
G10 for CPO Covered Vehicles – Verify Owner.
If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
5559
Damage Code:
0050
Labor Operations:
Remove and install rear lid trim
7092 1900
See SRT with
associated
operations
Inner taillight lens remove and reinstall
9434 1900
See SRT with
associated
operations
Page 6 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi
of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
OR
Diagnostic Time:
Claim Comment:
Both inner taillight lenses remove and reinstall 9434 2000
See SRT with
associated
operations
Rear trunk trim molding remove and reinstall
6647 1902
See SRT with
associated
operations
Apply sealant to rear lid
5559 9999
30 TU
Body paint application with a brush. Includes
the paint material (concealed area).
5101 7941
See SRT with
associated
operations
Body repair and paint work through body shop. 5101 9999
Includes the surface preparation (visible area).
150 TU
Body seal coat cavity
5101 7501
See SRT with
associated
operations
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB #2060265/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
D 511500A2
1k adhesive sealant
0.1
Page 7 of 9
© 2021 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
D 321M16M2
0.3
Anti-corrosion wax
Or the following alternative product available from the Top Service Supplies and Touch Up Paint e-store:
08852 3M™ Cavity
0.3
Wax
Cavity Wax
If necessary:
4K5853927
01
Page 8 of 9
© 2021 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Tool Number
Tool Description
VAG 1379 or equivalent generic sprayer
Spray Gun
OR
VAG 1538 or equivalent generic sprayer
Suction Feed Spray Gun
Additional Information
All parts and service references provided in this TSB (2060265) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 9 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
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TSB/Document ID: A5521552060265_2
Replacement Service Bulletin Number:
MFR Communication Date: 2021-04-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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