Classification:

Reference:

Date:

DA17-033A

ITB18-002A

March 24, 2021

2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY
RED INDICATOR WHEN CLOSE TO OBJECT
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2017 Q50 (V37)
2017 Q50 Hybrid (V37)

IF YOU CONFIRM
When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON:


The sonar indicator will appear on the display screen in green, then yellow, but does not change to red
no matter how close the object is.

Example of red
sonar indicator

Figure 1

Figure 2

Example of red
sonar indicator

ACTION
Perform the Service Procedure beginning on page 2 to configure the sonar system.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT-III plus (C-III plus) software updates (if any) have been installed.

1.

Confirm the shift selector is in Park, and the parking brake is set.

2.

Connect the CONSULT-III plus (C-III plus) VI to the vehicle.

3.

Launch C-III plus on the CONSULT PC.

4.

Cycle the ignition to ON. DO NOT start the engine.

5.

Select Re/programming Configuration.

Step
5

Figure 3

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ITB18-002A

6.

Read the Precautions.
When finished, touch the “Confirmed
instructions” box to insert a check mark,
then select Next.

Step
6

Figure 4
7.

Select the Manual Selection(Vehicle
Name) tab, then select the applicable
Model and Year.
NOTE: If the screen shown in Figure 5
does not display, proceed to step 10.
Step
7

8.

Select Select.
Step
8

Figure 5

9.

Confirm the correct Vehicle Name and
Model Year are displayed.
When finished, select Confirm.
xxxxxxxxxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx

Step
9

Figure 6
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ITB18-002A

10.

After system call completes, confirm
the correct VIN is displayed.
When finished, select Confirm.
NOTE: If the VIN displayed is incorrect,
input the correct VIN. When finished,
select Confirm.
Step
10

Figure 7

11.

Select SONAR.


Use the scroll arrow if needed.

Step
11

Figure 8

12.

Select After ECU Replacement.

Step
12

Figure 9

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ITB18-002A

13.

Select Manual selection.

Step
13

Figure 10
14.

Use the drop down menus to select the Configuration options as shown below.
FRONT CAMERA

> WITH

TRANSMISSION

> AT

BCI function

> WITH

Step
14

Step
15

Figure 11
15.

Select Next.

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ITB18-002A

16.

Confirm the configuration
displayed
is correct, then select OK.

Step
16

Figure 12

17. Select End.

Step
17

Figure 13

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Perform Sonar Reconfiguration
(1)
RX5YAA
ZE
32
0.2
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the Sonar Sensor Control (28532-*****)
as the primary failed part.

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ITB18-002A

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

January 12, 2018

ITB18-002

Original bulletin published

March 24, 2021

ITB18-002A

Classification number updated

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ITB18-002A