NHTSA ID Number: 10190113
Manufacturer Communication Number: 2062219/1
TSB/Document Date: 2021-04-08
Summary
MMI Sub Menu Software Revision - Bentayga (SC 21/05) Technical background: Safeguard sub menu Warning option is incorrectly shown within the MMI screen. Remedy: Software update available for the Airbag control module Address 15, once conducted the Safeguard menu/s will not be evident within the MMI
Field campaign
MMI Sub Menu Software Revision - Bentayga (SC 21/05)
Russische Föderation (5RU),Australia E04 Bentley
rest Asia and Australia (6E04),Germany E02 Bentley rest Europe
(6E02),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United
Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction 2062219/1
No.
Campaign EB86
number
Note
Type
US code
Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
4V1*
2017
2018
2019
2020
E
E
E
E
*
*
*
*
*
*
*
*
*
*
*
*
Chas is numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
*
*
*
*
C
011495 030710
Documents
Document name
master.xml
sc2105vinlist.pdf
EB86
MMI Sub Menu Software Revision - Bentayga (SC 21/05)
Notes
Transaction No.: 2062219/1
Repair instructions
Technical background
Safeguard sub menu Warning option is incorrectly shown within the MMI screen (Figure 1)
Figure 1
The sub menu Warning option shown in Figure 1 is visible on vehicles which is not specified with Warning capability The sub
menu Warning option should not be visible
The Safeguard menu ( Figure 2) is still required to allow the customer to turn off Driver warning and support ( standard fit).
Figure 2
This visibility of the sub menu could lead a customer to assume that the feature is fitted to the car
A Software update is available for the Airbag control module – Address 15, once conducted the Safeguard menu/s will not be evident within the
MMI
Remedy
Software update available for the Airbag control module – Address 15, once conducted the Safeguard menu/s will not be evident within the MMI
Customer notification
Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are checked and repaired during a
service/workshop visit. You should also inform your new and used car sales departments so that the vehicles affected can be checked and, if
necessary, repaired immediately (not just before sale)
Warranty accounting instructions
Warranty type
710 or 790
Damage service number EB86
Damage code
0066
Labour
Labour operation code 01 51 00 00
Time
As per ODIS log (Must not exceed 30 time units)
Criteria
01
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Repair instructions
Notes
Technical background
Safeguard sub menu Warning option is incorrectly shown within the MMI screen (Figure 1)
Figure 1
The sub menu Warning option shown in Figure 1 is visible on vehicles which is not specified with Warning capability The sub
menu Warning option should not be visible
The Safeguard menu ( Figure 2) is still required to allow the customer to turn off Driver warning and support ( standard fit).
Figure 2
This visibility of the sub menu could lead a customer to assume that the feature is fitted to the car
A Software update is available for the Airbag control module – Address 15, once conducted the Safeguard menu/s will not be evident within the
MMI
Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) refer to the Identification section
Should neither be evident (“Repair history” or applicable paint mark) carry out the required work in accordance with these in structions
Genuine parts
Not applicable
Work
Software update
•
The closed- circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery
charger to the vehicle. For further information refer to the Repair manual
•
•
During the update switch off all unnecessary consumers ( ventilation, seat heater, interior illumination etc)
Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 ( WiFi diagnostic tool)
ONLY in USB operation or the cable- connected VAS 5055 for the reprogramming ( updating) of control units. If
these units are not available, the diagnosis interface VAS 5054 ( A) can also be used in USB mode
•
Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any
control units
1) Select and run Guided fault finding NOTE: Ensure all DTC’s are erased prior to starting the update
•
Referring to Figure 3 - Within the Special functions tab - Select SVM – Code Input (Point A)
•
Select Perform test (Point B)
Figure 3
2) On the next screen enter the SVM code 4V015SG01 and select Adopt (Figure 4)
Figure 4
3) On the following screen, confirm the code is correct - Select Yes
4) All control modules will now be interrogated
5) The software reprogramming will then begin
6) Once complete, a confirmation message will be evident to confirm that the all actions have been completed successfully
8) Select Done/Continue
9) Referring to Figure 5 – The screen will show a summary - Select Done/Continue
10) Follow all on screen prompts until program end
Figure 5
11) After the update programming is complete, perform a CAN sleep, carry out the following steps in the order stated below:
• Switch off the ignition
• Remove the diagnostic interface from the OBD port
• Switch off and remove the battery charger from the vehicle
• Close the bonnet and all doors then lock the vehicle
• Wait 5 minutes so that the vehicle goes into bus silence
• When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
• Refit the diagnostic interface into the OBD port
• Switch on the ignition and exit the diagnostic session
12) Referring back to Figure 1 - Check and confirm the Safeguard Warning sub menu option IS NO LONGER evident within the MMI
screen
•
Place a black paint completion mark on the 12 volt battery retaining bracket, as shown in Figure 6
Figure 6
Identification
Black paint completion mark as shown in Figure 6
Repair instructions
Notes
SJAAB14VXHC011495
SJAAB14V7HC011664
SJAAB14V9HC011665
SJAAB14V2HC011670
SJAAB14V7HC011695
SJAAB14V1HC011787
SJAAB14V1HC011790
SJAAB14V3HC011919
SJAAB14V5HC011937
SJAAB14V5HC011940
SJAAB14V1HC011966
SJAAB14V2HC012026
SJAAB14V1HC012034
SJAAB14V6HC012059
SJAAB14V5HC012070
SJAAB14V8HC012130
SJAAB14V1HC012132
SJAAB14V7HC012135
SJAAB14V7HC012149
SJAAB14V9HC012153
SJAAB14V8HC012192
SJAAB14V3HC012195
SJAAB1ZV1HC012205
SJAAB1ZV5HC012207
SJAAB14V1HC012213
SJAAB1ZV8HC012220
SJAAB14VXHC012226
SJAAB1ZV0HC012244
SJAAB1ZV8HC012248
SJAAB14VXHC012257
SJAAB14V5HC012263
SJAAB14V9HC012265
SJAAB14V4HC012268
SJAAB14V2HC012270
SJAAB14V3HC012276
SJAAB14V7HC012278
SJAAB1ZV9HC012291
SJAAB14V3HC012293
SJAAB14V7HC012300
SJAAB14V9HC012315
SJAAB1ZV3HC012321
SJAAB1ZV0HC012325
SJAAB1ZV2HC012326
SJAAB14V5HC012327
SJAAB14V1HC012342
SJAAB14V9HC012394
SJAAB14V5HC012618
SJAAA14V4HC012631
SJAAB14V0HC012638
SJAAB14V6HC012644
SJAAB14V9HC012671
SJAAB14V9HC012749
SJAAB14V4HC012755
SJAAB14VXHC012792
SJAAB14V9HC012816
SJAAB14V0HC012834
SJAAB14V5HC012845
SJAAB14V4HC012867
SJAAB14V9HC012900
SJAAB14V4HC012934
SJAAB1ZV6HC012961
SJAAB14V0HC012963
SJAAB14V1HC012969
SJAAC2ZV8HC012995
SJAAC2ZV7HC013068
SJAAB14V3HC013069
SJAAB14V9HC013075
SJAAC2ZV0HC013106
SJAAC2ZV8HC013130
SJAAB14V3HC013282
SJAAB14V3HC013301
SJAAB14V0HC013319
SJAAB14V7HC013320
SJAAB14V3HC013377
SJAAB14V7HC013382
SJAAB14V4HC013386
SJAAB14VXHC013389
SJAAB1ZV4HC013395
SJAAB14V5HC013400
SJAAB14V7HC013401
SJAAB14V9HC013402
SJAAB14V9HC013416
SJAAB1ZV1HC013421
SJAAB14V1HC013426
SJAAB14V5HC013431
SJAAB14V5HC013462
SJAAB14V9HC013464
SJAAB14V2HC013466
SJAAB1ZV3HC013470
SJAAB14V8HC013486
SJAAB14VXHC013487
SJAAB14VXHC013490
SJAAB1ZV2HC013492
SJAAB14V5HC013493
SJAAB14V9HC013495
SJAAB14V4HC013503
SJAAB14V6HC013521
SJAAB1ZV9HC013540
SJAAB14V9HC013559
SJAAB14V6HC013583
SJAAB14V1HC013586
SJAAB14V7HC013589
SJAAB14V5HC013624
SJAAB14V8HC013634
SJAAB14V3HC013640
SJAAB1ZV8HC013657
SJAAB14V9HC013674
SJAAB14V3HC013685
SJAAB14V5HC013686
SJAAB14V3HC013704
SJAAB1ZV4HC013719
SJAAB14V2HC013726
SJAAB14V1HC013734
SJAAB14V0HC013742
SJAAB14V0HC013756
SJAAB14VXHC013764
SJAAB14V2HC013774
SJAAB14V8HC013777
SJAAB1ZV1HC013810
SJAAB1ZV7HC013844
SJAAB1ZV0HC013944
SJAAB1ZV5HC013955
SJAAB14V8HC013987
SJAAB14VXHC014011
SJAAB14V3HC014013
SJAAB14VXHC014087
SJAAB14V3HC014125
SJAAB14V3HC014139
SJAAB1ZV3HC014148
SJAAB14V6HC014149
SJAAB14V6HC014152
SJAAB14V3HC014156
SJAAB14V7HC014158
SJAAB14V1HC014172
SJAAB1ZV5HC014183
SJAAB14V3HC014187
SJAAB14V6HC014216
SJAAB14V9HC014226
SJAAB1ZV4HC014255
SJAAB14V1HC014267
SJAAB14V8HC014296
SJAAB14V1HC014303
SJAAB1ZVXHC014325
SJAAB1ZV8HC014338
SJAAB14V0HC014387
SJAAB14V9HC014436
SJAAB1ZV4HC014451
SJAAB14V7HC014533
SJAAB14VXHC014557
SJAAB1ZV9HC014607
SJAAB14V8HC014637
SJAAB14V9HC014677
SJAAB14V1HC014835
SJAAB1ZV6HC014838
SJAAB1ZV7HC014900
SJAAB14V1HC014902
SJAAB14V6HC014961
SJAAB1ZV6HC014998
SJAAC2ZV5HC015028
SJAAC2ZV1HC015043
SJAAB14V3HC015047
SJAAB14VXHC015076
SJAAB14V5HC015101
SJAAB1ZVXHC015135
SJAAA14V9HC015136
SJAAA14V3HC015178
SJAAB1ZV0HC015192
SJAAB14V9HC015232
SJAAB14V1HC015290
SJAAB14V5HC015373
SJAAB14V2HC015413
SJAAB1ZV3HC015431
SJAAB1ZV9HC015448
SJAAB14V4HC015476
SJAAB14V6HC015527
SJAAB14V2HC015539
SJAAB14V5HC015566
SJAAB1ZV6HC015567
SJAAB14V7HC015584
SJAAB14V8HC015593
SJAAB1ZV4HC015597
SJAAB1ZVXHC015605
SJAAB14V6HC015608
SJAAB1ZV7HC015609
SJAAB1ZV5HC015611
SJAAB1ZV1HC015623
SJAAB14V4HC015638
SJAAB14V3HC015744
SJAAB1ZV8HC015764
SJAAB1ZV0HC015788
SJAAB1ZV2HC015789
SJAAB1ZV6HC015794
SJAAC2ZV1HC015799
SJAAB14V3HC015808
SJAAB1ZV0HC015810
SJAAB1ZV8HC015831
SJAAB14V8HC015836
SJAAB1ZV0HC015841
SJAAB14V7HC015844
SJAAC2ZV6HC015927
SJAAC2ZV1HC015933
SJAAC2ZV4HC015943
SJAAB14V9HC015957
SJAAB14V9HC016123
SJAAB14V4HC016126
SJAAB14V8HC016128
SJAAB14V1HC016150
SJAAB14V2HC016173
SJAAB14VXHC016177
SJAAB14V7HC016198
SJAAB14V9HC016199
SJAAB14V8HC016209
SJAAB14V9HC016218
SJAAB14V6HC016239
SJAAB14V0HC016267
SJAAB14V8HC016288
SJAAB14V2HC016402
SJAAB14V5HC016409
SJAAB14V1HC016455
SJAAB14V5HC016457
SJAAB14V7HC016458
SJAAB14V9HC016459
SJAAB14V6HC016466
SJAAB14V0HC016477
SJAAB14V6HC016483
SJAAB14V0HC016494
SJAAB1ZV1HC016495
SJAAB14V8HC016517
SJAAB14V1HC016522
SJAAB14V8HC016551
SJAAB14V1HC016553
SJAAB14V6HC016659
SJAAB14V7HC016685
SJAAB14V0HC016706
SJAAB1ZV5HC016712
SJAAB14V8HC016713
SJAAB14V5HC016720
SJAAB14V8HC016727
SJAAB14V1HC016732
SJAAB14V0HC016737
SJAAF14V5JC016842
SJAAE14V1JC016971
SJAAF14V2JC016992
SJAAF14V1JC017003
SJAAE14V7JC017056
SJAAE14V6JC017064
SJAAE14V5JC017069
SJAAF14V2JC017172
SJAAE14V3JC017183
SJAAE14VXJC017195
SJAAE14V2JC017224
SJAAE14V1JC017246
SJAAE14VXJC017259
SJAAE14V5JC017279
SJAAF14V1JC017311
SJAAE14V7JC017395
SJAAE14V0JC017397
SJAAE14V9JC017401
SJAAE14V3JC017412
SJAAF14V5JC017439
SJAAE14V8JC017440
SJAAE34V5JC017469
SJAAA14V0JC017475
SJAAE14V5JC017489
SJAAE14V7JC017493
SJAAE14V0JC017500
SJAAE14VXJC017522
SJAAE14V7JC017526
SJAAE14V9JC017530
SJAAE14V1JC017537
SJAAF34V2JC017541
SJAAE14V2JC017546
SJAAE14V3JC017555
SJAAE14VXJC017567
SJAAE14V4JC017578
SJAAE14V8JC017583
SJAAE14V5JC017587
SJAAF14V1JC017597
SJAAE14V3JC017605
SJAAF14V2JC017611
SJAAE14V8JC017633
SJAAE14V3JC017636
SJAAE14V4JC017662
SJAAE14V8JC017664
SJAAE14V0JC017688
SJAAF14V2JC017690
SJAAE34V9JC017698
SJAAE14VXJC017701
SJAAE14VXJC017715
SJAAA14V9JC017720
SJAAE14V2JC017725
SJAAE14V3JC017734
SJAAE14V0JC017738
SJAAE34V9JC017751
SJAAF14V0JC017753
SJAAE14V8JC017762
SJAAE14V5JC017766
SJAAE14V3JC017782
SJAAE14V8JC017793
SJAAE14V1JC017795
SJAAE14V3JC017801
SJAAE14V2JC017806
SJAAC2ZV0JC017808
SJAAE14V7JC017820
SJAAF34V2JC017832
SJAAE14V5JC017833
SJAAE14V9JC017835
SJAAE14VXJC017858
SJAAE14V8JC017860
SJAAE14V0JC017867
SJAAE34VXJC017869
SJAAE14V2JC017871
SJAAE14V2JC017904
SJAAE14V1JC017912
SJAAF14V1JC017924
SJAAE14V9JC017933
SJAAE14V7JC017946
SJAAE14V0JC017948
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TSB/Document ID: 2062219/1
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE
MFR Component System:
MFR Component Subsystem:
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