Technical product information
New Continental GT and GTC- Repeat window drop glass concerns
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand

Transaction 2062035/2
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0042 - Driver's door electronics
0052 - Passenger's door electronics
00BB - Rear drivers side door electronics
00BC - Rear passenger side door electronics

Event memory entry
Fault type
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting

Fault status
Intermittent
Intermittent
Intermittent
Intermittent

New customer code
Object of complaint

Complaint type

Position

body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening

functionality -> defective function
sequence
functionality -> defective function
sequence

rear left

functionality -> without function / defect

front left

functionality -> without function / defect

rear left

functionality -> without function / defect

front
right
rear
right

Vehicle data
New Continental GT
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*

2018
2019
2020
2021

E
E
E
E

*
*
*
*

*
*
*
*

*
*
*
*

New Continental GTC
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S4* 2019 E
*
*
*
3S4* 2020 E
*
*
*

Documents
Document name
master.xml

functionality -> without function / defect
functionality -> defective function
sequence
functionality -> defective function
sequence

rear
right

front left
front
right

Technical product information
New Continental GT and GTC- Repeat window drop glass concerns

Transaction No.: 2062035/2

Customer statement / workshop findings
Customer statement
Repeated complaints from the customer regarding the incorrect operation of the drop door glass
Workshop findings
DTC’s for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and
BC) for loss of basic settings

Technical background
Confirm the following before proceeding:
•

A repeated customer complaint of windows not closing and loss of Basic settings is evident

•

Door control module Software Version is up to date as shown below in Table 1

•

Glass set is confirmed to be within specification as per the “Elsa pro side glass to check procedure”

•

All window seals to be checked and confirmed that no damage is evident

•

Battery health condition must be confirmed as within specification as per the applicable Elsa Pro Rep.Gr guidelines

Table 1. Software - Record Number and Record Version levels – Pre update
Software Part Number

Software Version

Record Number - Target
Data Container

0042 – Door Electronics
Drivers Side

4M1959953D

0189

V03.935.323.BY

0002

0052 – Door Electronics
Passenger Side

4M1959952D

0189

V03.935.323.EY

0002

00BB – Door Electronics
Drivers Side - Rear

4M1959955D

0189

V03.935.310.WM or
V03.935.306.KT

0001

00BC – Door Electronics
Passenger Side - Rear

4M1959955D

0189

V03.935.310.WP

0001

Control Unit Address

Record Version Target Data Container
Version

or
V03.935.306.KU

Production change
Not applicable

Measure
Software update
• The closed- circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger
to the vehicle. For further information refer to the Repair manual
•

During the update switch off all unnecessary consumers ( ventilation, seat heater, interior illumination etc)

•

Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 ( WiFi diagnostic tool)
ONLY in USB operation or the cable- connected VAS 5055 for the reprogramming ( updating) of control units. If these
units are not available, the diagnosis interface VAS 5054 ( A) can also be used in USB mode

•

Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming ( updating) of any control
units

1) Select and run Guided fault finding NOTE: Ensure all DTC’s are erased prior to starting the update
• Referring to Figure 1 - Within the Special functions tab - Select SVM - Code Input (Point A)
•

Select Perform test (Point B)

Figure 1
2) Referring to Figure 2 – Enter the SVM code 370FTM01

Figure 2
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
3) The Required control units will be automatically updated in the order shown in Figures 3 through to 6

Figure 3

Figure 4

Figure 5

Figure 6
4) Once the update is complete the screen shown in Figure 7 will be evident

Figure 7
•

Upon successful completion of the SVM code input procedure, the new record number - target data container will be as shown in Table 2

The software version number will stay as shown in Table 1 ( 0189)
The Record Version - Target Data Container Version will stay as shown in Table 1
Table 2. Software - Record Number - Target Data Container - Post update
0042 – Door electronics drivers side

V03.935.344.TP

0052 – Door electronics passenger side

V03.935.344.TQ

00BB – Door electronics drivers side – rear

V03.935.344.TR

00BC – Door electronics passenger side – rear V03.935.344.TS

Warranty accounting instructions
Warranty type
Damage service number
Damage code
Labour
Labour operation code
Time

110 or 910
64 38
00 40
01 51 00 00
Time taken from ODIS log – Maximum (50 TU)