Technical product information
DTC’s stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand

Transaction 2062626/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
engine -> engine operation -> engine refinement functionality -> misfire

Vehicle data
Bentayga, New Flying Spur, New Continental GT&GTC - W12 TSI
Sales types
Type
3S31BB
3S31BB
3S31BB
3S31BB
3S41BB
3S41BB
3S41BB
4V14A9
4V14A9
4V14A9
4V14A9
4V14A9
4V14G9
4V14G9
ZG21BB
ZG21BB

MY
2018
2019
2020
2021
2019
2020
2021
2017
2018
2019
2020
2021
2020
2021
2020
2021

Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*

Documents
Document name
master.xml

Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

Technical product information
DTC’s stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative

Transaction No.: 2062626/1

Customer statement / workshop findings
•

DTC’s stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC

•

Misfires logged in one or both engine control units

•

Engine warning light on

•

Erratic engine operation

Technical background
Refer to the Measure section of this TPI
Warranty payment will not be considered for any damage caused to the oil separator during engine removal/refitting

Production change
No change

Measure
1) Referring to Figure 1 - Check the oil separator and adjoining pipework for any damage
NOTE: The cable tie attached to the grey joint is the damaged area, in this particular scenario a cable tie was fitted to aid diagnosis

Figure 1
2) In the event the oil separator and/or adjoining pipework is damaged and/or broken - Referring to the applicable Rep.Gr - Replace the oil
separator and applicable pipework

Warranty accounting instructions
Warranty type
110 or 910
Damage service number 10 55
Damage code
00 55
Time to replace the oil separator - New Continental GT/GTC
Labour
Labour operation code 10 55 19 00
Time
100 TU
Time to replace the oil separator - New Flying Spur
Labour
Labour operation code 10 55 19 00
Time

110 TU

Time to replace the oil separator - Bentayga
Labour
Labour operation code 10 55 19 00 (Use 99 index until 08/04/21)
Time
60 TU

Parts information
Refer to the ETKA parts catalogue