Classification:

Reference:

Date:

AN12-043D

ITB12-041D

March 11, 2021

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK
ACTIVATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.

APPLIED VEHICLES:

2011-2015 Infiniti vehicles

SERVICE INFORMATION

If a customer would like to activate a subscription for any of the following services:





SiriusXM satellite radio
NavTraffic
NavWeather
Travel Link (fuel prices, stocks, sports scores, movies listings, weather)

1. Review the Service Availability chart on page 2 to confirm the vehicle is properly equipped for the
service.
2. If properly equipped, perform the Satellite Radio / Weather / Traffic / Travel Link activation
procedure on page 2.
OR

If a radio is replaced for any reason, and a customer has an active subscription to any of the above services:
1. Contact SiriusXM Dealer Support toll-free at 1-800-852-9696 to update the subscription information.
The new SiriusXM Radio ID (see steps 1-4 on page 2), VIN, and customer name will be requested
during the call.
2. Perform the Satellite Radio / Weather / Traffic / Travel Link Activation procedure on page 2.
OR

If a customer claims to have an active subscription to any of the above services, AND any portion of the
subscribed service is not operating:
1. Contact SiriusXM Dealer Support toll-free at 1-800-852-9696 to confirm the subscription(s) is active.
2. If the subscription(s) is confirmed, perform the Satellite Radio / Weather / Traffic / Travel Link
activation procedure on page 2.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti dealer to determine if this
applies to your vehicle.
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NOTE: Before attempting to activate a subscription for satellite radio, NavTraffic, or NavWeather, review the
service availability chart below to confirm the vehicle is properly equipped for the service.
Service Availability
Vehicle

S
NAVI
N/A

Satellite Radio

NavTraffic

NavWeather

Travel Link

EX / QX50

S

NAVI

NAVI

N/A

FX / QX70

S

NAVI

NAVI

N/A

G / Q60

S

NAVI

NAVI

N/A

JX / QX60

S

NAVI

NAVI

N/A

M / Q70

S

NAVI

NAVI

N/A

QX / QX80

S

S

S

N/A

Q50

S

NAVI

N/A

S

Q40

S

NAVI

NAVI

N/A

Standard. Vehicle is properly equipped.
Properly equipped if vehicle has Navigation System.
Not available

NOTE: All vehicles are factory activated, which means they will arrive on your lot fully functional. The demo
service will automatically convert to a consumer account with a three-month trial via the Retail Delivery Record
process. Therefore, if the vehicle was properly factory activated or refreshed upon receipt, there is NO
FURTHER ACTION REQUIRED of the sales consultant to activate satellite radio / NavTraffic / NavWeather /
Travel Link (as applicable) for the customer.
Satellite Radio / Weather / Traffic / Travel Link Activation

1. Park the vehicle outside.
2. Turn ON the engine.
3. Turn ON the radio and tune to channel “O” on the SiriusXM source.
4. Write down the 8-digit SiriusXM Radio ID displayed on the screen.
5. Tune to channel “1” on the SiriusXM source and leave ON the radio.
6. If activating/refreshing NavTraffic and/or NavWeather, press the INFO button and select Traffic Info or
Weather Info to display the respective screen.
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ITB12-041D

7. Activate/refresh service at www.siriusxm.com/refresh or by calling SiriusXM Dealer Support toll-free at
1-800-852-9696.
8. The service should be activated/refreshed within 30 minutes.


For satellite radio - Audio will broadcast when tuned to channels other than “1”.



For satellite traffic and/or weather - Traffic/weather information will display on the Traffic Info/Weather
Info screen.



For Travel Link - Information will display any of the items on the SXM information screen.

9. Turn OFF the engine.
10. Wait 5 minutes.
NOTE: Do not disconnect the battery or pull any fuses during this time.

11. Turn ON the engine.
12. Re-check that the activated/refreshed service is operational.
For additional information or assistance, go to www.siriusxmdealer.com

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

July 24, 2012

ITB12-041

October 25, 2012

ITB17-041A

November 1, 2013

ITB17-041B

January 5, 2015

ITB17-041C

March 11, 2021

ITB17-041D

DESCRIPTION

Original bulletin published
Bulletin amended to include info about updating
subscriptions when replacing radio
Amended to add additional models
Classification number updated

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ITB12-041D