NHTSA ID Number: 10189990
Manufacturer Communication Number: 21-01-003H
TSB/Document Date: 2021-04-06
Summary
This bulletin describes the procedure to replace the inside belt molding and attach pads to the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing wind and/or whistling noise while driving.
GROUP
Campaign
Technical Service Bulletin
SUBJECT:
DATE
March, 2021
NUMBER
21-01-003H
MODEL(S)
Palisade (LX2)
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
(SERVICE CAMPAIGN T5P)
IMPORTANT
*****Retail Vehicles*****
Dealers must perform this Service Campaign whenever an affected vehicle is in the shop for
any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai
Motor America's "Vehicle
Information Screen (VIS)" via WEBDCS to identify open Campaigns.
Description: This bulletin describes the procedure to replace the inside belt molding and attach pads to
the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing
wind and/or whistling noise while driving.
Applicable Vehicles: Certain 2020MY Palisade (LX2) vehicles produced between 3/22/19 – 12/31/19
Parts Information:
PART NAME
PART NUMBER
Inside belt molding
FIGURE
QTY
REMARK
82231-S8000QQH
1
LH side
only
Glass run pad
82532-S8000QQH
1
LH side
only
Glass run clip
82259-S1001QQH
1
LH side
only
Side view mirror base pad
87635-S8000QQH
2
LH & RH
side
Side view mirror hole pad
87635-S8100QQH
2
LH & RH
side
Note: The glass run pad and glass run clip are only applicable for vehicles built between 3/22/19 –
12/23/19.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Warranty Information:
MODEL OP CODE
OPERATION
Palisade
00D099R0
(LX2)
INBELT MOLDING,
MIRROR BASE PAD &
MIRROR HOLE PAD
Palisade
00D099R1
(LX2)
OP
TIME
CAUSAL PART
NATURE
CODE
CAUSE
CODE
0.7 M/H 82532-S8000QQH
Q55
ZZ2
INBELT MOLDING, GLASS
RUN PAD & CLIP,
0.9 M/H 82532-S8000QQH
MIRROR BASE PAD &
MIRROR HOLE PAD
Q55
ZZ2
Note 1: 00D099R0 is only applicable for vehicles produced between 12/24/2019 – 12/31/2019.
Note 2: 00D099R1 is only applicable for vehicles produced between 3/22/2019 – 12/23/2019.
Note 3: Submit claim on Campaign Claim Entry Screen
Note 4: If a part is found in need of replacement while performing this repair for this Service Campaign
T5P and the affected part is still under warranty, please submit a separate claim using the same Repair
Order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration
prior to performing the work.
Service Procedure:
A. Inside Belt Molding Replacement
1.
Refer to the shop manual to remove the
front door trim.
Shop
Manual
2.
Body
(Interior and
Exterior)
Front Door
Front Door
Trim
Repair
Procedures
Remove and replace the inside belt molding
(A).
A
B. Side View Mirror Hole and Base Pad Attachment
1.
Refer to the shop manual to remove the
side view mirror.
Shop
Manual
Body
(Interior and
Exterior)
Outside
Rear View
Mirror
Repair
Procedures
TSB #: 21-01-003H
Page 2 of 6
SUBJECT:
SUBJECT:
2.
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Remove the side view mirror seal (B).
B
3.
Place the foam pad (C) around the wiring
harness.
C
4.
Insert the foam pad through the wiring
harness hole (D).
D
5.
Reinstall the side view mirror seal (B) and
remove any contamination.
B
TSB #: 21-01-003H
Page 3 of 6
SUBJECT:
SUBJECT:
6.
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Attach the pad to the side view mirror seal.
NOTICE
The pad must not extend beyond the
edge of the side view mirror seal.
7.
Cut away any part of the pad that extends
beyond the side view mirror seal.
8.
Reinstall the side view mirror in the reverse
order of removal.
9.
Verify the pad is not visible after reinstalling
the side view mirror.
10.
Repeat steps 1-9 on the opposite side.
TSB #: 21-01-003H
Page 4 of 6
SUBJECT:
SUBJECT:
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
C. Glass Run Pad Attachment
1.
Remove the top corner of the front door
glass run (C).
NOTICE
This additional procedure only applies
for vehicles built between 3/22/2019 –
12/23/2019.
NOTICE
Do not completely remove the glass
run.
2.
C
Attach the glass run pad (D) as shown in
the photos.
D
NOTICE
Attach the glass run pad directly onto
the existing pad.
Align the glass run pad to the rear of
the existing pad.
D
Rear of the existing
pad
TSB #: 21-01-003H
Page 5 of 6
SUBJECT:
SUBJECT:
3.
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Replace the glass run clip (E).
E
4.
Reinstall all removed parts in reverse order
of removal.
5.
The service procedure is now complete.
TSB #: 21-01-003H
Page 6 of 6
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TSB/Document ID: 21-01-003H
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY
MFR Component System:
MFR Component Subsystem:
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