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NHTSA ID Number: 10189986

Manufacturer Communication Number: CSR 510

TSB/Document Date: 2021-04-07


Summary

CumminseBay logo Inc. has decided that a defect that relates to motor vehicle safety exists in certain B6.7 diesel engines manufactured between December 16, 2015, and March 24, 2020, and equipped with fuel module option FS90301 or FS90453. CumminseBay logo has released field Safety Campaign #C2302 "86.7 Engine-Mounted Fuel Heater Safety Campaign" to correct the condition detailed in the attached CumminseBay logo communication. This safety recall addresses the potential safety defect for your engine. However, this repair will disable the fuel heater. CumminseBay logo is currently working to determine an appropriate cold-weather starting aid for customers that require it. CumminseBay logo Distributors and Dealers will be notified when a separate field action is available. Contact the nearest CumminseBay logo Distributor or authorized warranty dealer to arrange to have this campaign performed on your engine. In the meantime, to mitigate the safety risk, CumminseBay logo has advised action. Altec is not able to complete this repair. All work must be completed by an authorized CumminseBay logo Distributor or authorized warranty dealer.


210 Inverness Center Parkway
Birmingham, AL 35242

Telephone: 205-991-7733
Facsimile: 205-991-9993
www.altec.com

IMPORTANT ORIGINAL EQUIPMENT MANUFACTURER
RECALL
This notice applies to your vehicle. See attached serial number list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall

Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has been informed that a defect exists in a motor vehicle you possess that is equipped with
Altec equipment, based upon a notification from the Original Equipment Manufacturer (OEM) relating to
motor vehicle safety, compliance, or emissions.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact
your Altec Account Manager. You may also contact the OEM using the contact information provided in the
attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or
retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.
If you have leased this equipment to another person or company, you are required by Federal Law to forward a
copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction
with Altec products.
Thank you for your immediate attention on this important matter.

Altec Industries, Inc.
Midwest Operations
St. Joseph, MO.

CSR 510

Component/Supplier Recall
March 12, 2021
Units Affected: Certain B6.7 diesel engines manufactured between December 16, 2015 and
March 24, 2020 and equipped with fuel module option FS90301 or FS90453. (Please verify that
your unit serial number is affected by reviewing the attached list in this CSR or by accessing your fleet on
connect.altec.com/login)

CumminseBay logo C2302 - Fuel Heater Module
Altec is committed to providing our customers reliable products from initial delivery throughout
the useful life of the machine.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety
Act. CumminseBay logo Inc. has decided that a defect which relates to motor vehicle safety exists in certain B6.7 diesel engines manufactured between December 16, 2015 and March 24, 2020 and
equipped with fuel module option FS90301 or FS90453.
CumminseBay logo has released field Safety Campaign #C2302 “86.7 Engine-Mounted Fuel Heater Safety Campaign” to correct the condition detailed in the attached CumminseBay logo communication.
This safety recall addresses the potential safety defect for your engine. However, this repair will
disable the fuel heater. CumminseBay logo is currently working to determine an appropriate cold weather
starting aid for customers that require it. CumminseBay logo Distributors and Dealers will be notified
when a separate field action is available.
Contact the nearest CumminseBay logo Distributor or authorized warranty dealer to arrange to have this
campaign performed on your engine. In the meantime, to mitigate the safety risk, CumminseBay logo has
advised action. Please refer to the attached communication from CumminseBay logo for further details.
Altec is not able to complete this repair. All work must be completed by an authorized CumminseBay logo
Distributor or authorized warranty dealer.
This repair is not covered under the Altec Warranty policy.
Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Doc ref

Altec Use Only
0.0 hr
0.0 hr
None
Not Included
n/a
n/a
n/a

Parts Kit
N/A

Page 1 of 1

Part Number Qty Warranty
N/A
N/A

C.

*** IMPORTANT SAFETY RECALL***
NHTSA Recall No. 20E-018
CumminseBay logo Campaign #C2302

May 29, 2020

Dear CumminseBay logo Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
CumminseBay logo Inc. has decided that a defect which relates to motor vehicle safety exists in certain
B6.7 diesel engines that were manufactured between December 16, 2015 and March 24, 2020
and equipped with fuel module option FS90301 or FS90453 .
This notice applies to your engine(s) listed on the enclosed EngineNehicle list.
If your engine wa s manufactured between December 16, 2015 and February 25, 2019 , you
received a similar notice regarding NHTSA Recall No. 19E-020 (CumminseBay logo Safety Campaign
#C2127) pertaining to your engine(s). This recall notice supersedes the prior recall notice; you
must have the remedy described in this recall performed on your engine, even if your engine
was remedied under the prior recall.
If your engine was manufactured between February 26, 2019 and November 5, 2019, your
engine may have had repairs done according to CumminseBay logo Campaign #C2128 or ATC2278.
This recall notice supersedes actions under those field actions; you must have the remedy
described in this recall performed on your engine, even if your engine was remedied under
those actions.
If your engine was manufactured between November 6, 2019 and March 24, 2020, this is a new
action .
WHY IS A RECALL BEING CONDUCTED?
Fuel module options FS90301 and FS90453 contain an electric fuel heater. Internal electrical
heating within the fuel heater may create sufficient heat inside the fuel heater to cause plastic in
the fuel heater to melt and potentially catch fire. It may also cause an engine stall. A fire, if
undetected and uncontained , presents an increased risk of personal injury. An unexpected
engine stall may increase the risk of a crash. If this condition exists, melting of the fuel heater
or fuel seepage from around the fuel heater may be visible during a service event, smoke may
precede or accompany a fire, or the engine may become increasingly difficult to start.
WHAT ARE WE DOING ABOUT THE PROBLEM?
CumminseBay logo has released field Safety Campaign #C2302 "86.7 Engine-Mounted Fuel Heater
Safety Campaign" to correct this condition . This campaign is currently available at CumminseBay logo

CumminseBay logo !nc

Box 3005
Col umbus . IN 47202-3005 USA
M ail Code: 409 11
Ph one: 1 800 C U MMI N S
care . curnmins . com

Distributors and CumminseBay logo-authorized Warranty Dealers. The remedy will consist of the
following: (1) disabling the fuel heater by either installing a plug in place of the fuel heater or
otherwise rendering the fuel heater inoperable and (2) removing the fuse supplying electrical
power to the fuel heater and installing a cover over the wire harness connector. The repair will
be completed free of charge (parts and labor) and most applications will require approximately
30 minutes to complete.
This safety recall addresses the potential safety defect for your engine . However, this repair will
disable the fuel heater. CumminseBay logo is currently working to determine an appropriate cold weather
starting aid for customers that require it. CumminseBay logo Distributors and Dealers will be notified
when a separate field action is available.
WHAT SHOULD YOU DO?
Contact the nearest CumminseBay logo Distributor or authorized Warranty Dealer to arrange to have this
campaign performed on your engine. The distributor or dealer will work with you to schedule
the best date to complete this repair.
In the meantime, to mitigate the safety risk, CumminseBay logo advises you to remove the fuel heater
fuse as shown in Figures 1, 2 or 3 below (based on the vehicle).
Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice
to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver a
new vehicle or equipment covered by this recall notice under a sale or lease until the defect has
been remedied.
If you previously paid to have this recall performed on your vehicle, you may be eligible for
reimbursement. Please contact CumminseBay logo Care at the number below for more information.
WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS?
If you have questions or concerns about this recall , please contact your local CumminseBay logo
Distributor or authorized warranty dealer. You may also contact CumminseBay logo Care at 1-800CUMMINS (1-800-286-6467) or visit our website at care.cummins.com.
If you have a complaint relative to this recall, you may report it to the following :
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov.
If you have not registered your CumminseBay logo product, please complete the enclosed registration
card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactlnfo.
If you are no longer the owner of the engine or vehicle listed in the table, please forward this
notice to the new owner or provide the new owner's contact information to CumminseBay logo at
cumminseBay logo.campaign.administration@cumminseBay logo.com so that we can notify them of this recall.
CumminseBay logo is taking this action in the interest of safety and satisfaction with our products. We
apologize for any inconvenience and thank you for your attention to this matter.
Sincerely,
Campaign Administrator
CumminseBay logo Inc.

NavistareBay logo® CE Bus and 1300 FBC Fuse Removal Instructions (Reference Figure 1
below)
1. Disconnect vehicle battery.
2. Locate red 50 Amp or green 30 Amp Maxi Fuse on under hood fuse panel.
3. Remove fuse cap and discard red or green Maxi Fuse.
4. Reinstall fuse cap. Do not replace fuse.
5. Reconnect vehicle battery.

.

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..

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',. ·~
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.

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Figure I - Location of Fuse on NavistareBay logo® CE Bus and 1300 FBC.

.

NavistareBay logo® MV, HV and TC Commercial Bus (some OuraStar (4300)/WorkStar (7300)
Fuse Removal Instructions (Reference Figure 2 below)
1. Disconnect vehicle battery.
2. Remove 30 or 40 amp fuse located at 2C cavity.
3. Reconnect vehicle battery.

Figure 2 - Location of 30A or 40A Fuse on NavistareBay logo® MY/HY/TC.

NavistareBay logo® DuraStar (4300) / WorkStar (7300) / HC Commercial Bus Fuse Removal
Instructions (Reference Figure 3 below)
1. Disconnect vehicle battery.
2. Remove Power Distribution Module (PDM) cover, located under the hood on the
driver side of the vehicle.
3. Remove fuse located at cavity 2C.
4. Reconnect vehicle battery.

Fi gure L

Location of Fuse on NavistareBay logo® DuraStar (4300) / Work Star (7300) I HC
Commerc ia l Bus

1

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TSB/Document ID: CSR 510

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, DIESEL

MFR Component System:

MFR Component Subsystem:


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