210 Inverness Center Parkway
Birmingham, AL 35242

Telephone: 205-991-7733
Facsimile: 205-991-9993
www.altec.com

This notice applies to your vehicle. See attached serial number list.

Dear Altec Owner,

March 19, 2021

Altec Industries, Inc. has developed a product improvement which relates to T40P cable placers installed on
Ford F750 chassis from May 2015 to January 2020.
Refer to SIL 790 for the items covered under the warranty policy. Altec will supply the necessary parts to correct this condition free of charge.
In order to determine if your unit is affected by SIL 790, compare the serial number of your unit with the list of
affected units attached to the SIL. The product improvement can be performed by the customer or you may
contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance.
At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to
determine if there are any other outstanding notices.
If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may
be changed.
We regret this inconvenience; however we are taking this action in the interest of your safety and continued
satisfaction with Altec products.
Thank you for your immediate attention on this important matter.

Altec Industries, Inc.
Elizabethtown Operations
Elizabethtown, KY

SIL 790

Service Information Letter
March 19, 2021
Units Affected: T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020 (Verify
that your unit serial number is affected by reviewing the attached list in this SIL or by accessing your fleet
on connect.altec.com/login)

Hydraulic Line/Air Brake Line Inspection
Altec is committed to providing our customers safe and reliable products from initial delivery throughout
the useful life of the machine.
It has been discovered that some hydraulic lines installed by Altec may be in contact with chassis air
brake line(s). Some DOT inspections have considered this to be a violation of federal regulation 49 CFR
§ 393.45 b 2. Over time, chafing of the air brake line(s) could result in loss of air pressure and reduction
in braking performance.
Altec requires the routing of the hydraulic lines to be inspected no later than the next periodic maintenance
interval. Use the Inspection Procedure beginning on page 2.
Altec has developed a kit to reroute and restrain the hydraulic lines away from the air brake lines. If the
inspection shows contact between the hydraulic lines and the air brake line(s), order the Hose Clamp Installation Kit, part number 991080993, by calling 1-877-GO ALTEC (1-877-462-5832). Install the kit as
soon as it is received. In addition, if the inspection reveals damage to the air brake line(s), have the damaged brake line(s) replaced by a shop certified in air brake repair.
The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the
customer, or the customer’s warranty provider. Altec will perform the inspection and repair for free at an
Altec facility. If the customer or the customer’s warranty provider performs the work, a warranty claim
must be submitted to be reimbursed for the cost of the parts and/or labor. Altec will allow up to $45 for the
labor to perform the inspection and up to $90 for the labor to perform the kit installation. Call 1-877-GO
ALTEC (1-877-462-5832) to schedule the work to be done by an Altec service technician. The customer is
responsible for the travel costs of an Altec Mobile Service technician if the technician performs the work
at the owner’s location.
Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Doc ref

Altec Use Only
0.5 hr
1.0 hr
010.0557.43151.342.0000.000
Not included
04
N/A
074900720

Parts Kit
Hose clamp installation kit

Page 1 of 4

Altec Use Only
Part No.
991080993

Qty
1

Warranty
Yes

SIL 790

Inspection Procedure
1. Position the unit on a level surface. Apply the parking brake and chock the wheels. Turn off the engine
and remove the key from the ignition.
2. Find the brake valve located on the street side of the chassis directly below the pedestal and above the
brake chamber (refer to Figures 1 and 2).
Brake Valve and
Brake Chamber
Location

Figure 1 – Underside of Chassis

Brake Valve

Brake
Chamber
Figure 2 – Air Brake System Components

3. Check whether the pressure, sense, and/or tank hydraulic lines coming down from the pedestal are in
contact with any of the air lines coming from the brake valve (refer to Figures 3 and 4).
• If none of the hydraulic lines contact any of the air brake lines, no modification is needed. Return the
unit to service. Complete the Inspection Sheet at the end of the SIL.
• If any of the hydraulic lines contact any of the air brake lines, inspect the air brake lines for wear or
damage in the area(s) of contact.
- If no wear or damage is found on the air brake lines, order the Hose Clamp Installation Kit, part
number 991080993. Return the unit to service, and install the kit as soon as it is received. Do not
complete the Inspection Sheet at the end of the SIL.
Page 2 of 4

SIL 790

- If any air brake line(s) show wear or damage, take the unit out of service. Order the Hose Clamp
Installation Kit, part number 991080993, and schedule its installation. After the kit has been installed, have the damaged air brake line(s) replaced by a shop certified in air brake repair. Do not
complete the Inspection Sheet at the end of the SIL.
Pedestal
Brake
Valve

Air Brake
Lines

Pressure,
Sense, and
Tank Hydraulic
Lines
Figure 4 – Air Brake Lines

Figure 3 – Hydraulic Lines

Page 3 of 4

SIL 790

SIL 790 Hydraulic Line/Air Brake Line Inspection Sheet
Complete this form and return to Altec to document inspection completion.
Choose one of these options.
• Online through the customer portal – Altec Connect*
Sign in or Register for an account at www.altec.com/altec-connect/
1. Select Equipment
2. Select Altec Product Notices
3. Select Report a Completed APN
• Scan and Email to [email protected]
• FAX to 1-877-659-9929
*Customer performed warranty can be submitted online for reimbursement
through Altec Connect.
Model

Altec Unit
Serial Number

To login to your existing
Altec Connect account,
scan here with your
smart phone!

Date Inspected

Company Name: _______________________________________________

Phone____________________________

Service Company Name:_________________________________________

Phone:___________________________

Company Contact: _________________________________________________________________________________
Company Street Address:_____________________________________________________________________________
City _______________________________________________ State:_________________ ZIP Code:________________
Signature:_____________________________________________________

Submission of this form does not order parts or schedule service from Altec.
If the customer or the customer’s warranty provider performs the repair, a warranty claim must
be submitted to be reimbursed for the cost of the parts and/or labor through Altec Connect.
For more information or to schedule the work to be done by an Altec Service technician, call:
1-877-GO ALTEC (1-877-462-5832)
Make copies of this form for additional units if needed.
Page 4 of 4