NHTSA ID Number: 10189746
Manufacturer Communication Number: IK0500038
TSB/Document Date: 2021-04-02
Summary
Steering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower
RUSSIA, AUSTRALIA, BAHAMAS, BOLIVIA, BRAZIL, BELIZE,
CANADA, CHILE, TAIWAN, COLOMBIA, COSTA RICA,
DOMINICAN REPUBLIC, ECUADOR, EL SALVADOR,
TRINIDAD AND TOBAGO, UNITED STATES, URUGUAY,
Document
Countries: VENEZUELA, MEXICO, ARUBA, NICARAGUA, PERU, PUERTO ID: 'K0500038
RICO, Curagao, GUAM, GUATEMALA, GUYANA, HAITI,
HONDURAS, JAMAICA, KOREA, SOUTH KOREA, NEW
oe ZEALAND, PANAMA, SOUTH AFRICA
M Availability: ISIS, FleetiSIS, IsSIR Revision: 30
Major
: STEERING SYSTEM Created: 8/15/2011
Knowledge Base oem
urrent . Last
Language: English Moditiea: 2/15/2021
Other : ~ Mark
Languages: Fiansais, Espafiol, Author: filers
Viewed: 23797
y
Copy Link Copy Relative Link Bookmark Add to Favorites Print Provide Feedback Helpful Not Helpful
G3 | View My Bookmarks 2) CJ 470 436
Title: Steering Shake, Shimmy, Shudder, wobble, Steering Vibration
Applies To:LT/RH & Prostar/Lonestar with 14k front weight rated axles and below
CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
(03/1 5/2021 - Updated symptom section with more information and a video. 1
112/08/2020 - Requested translation to French and Spanish to ensure all versions have the same content. 1
106/18/2020 - Added additional information to notes. Full king pin kit should not be installed, only the composite bearing on the driver's side. I
,03/03/2020 - Fixed hyperlink. No content changes. t
112/03/2019 - Updated layout. Added additonal notes regarding steering stabilizer installation. High friction bearing and rear engine mounts should be installed first, I
DESCRIPTION
Steering intermittently goes into a shimmy after hitting a bump or during a curve.
SYMPTOMS
e The steering system may go into a shimmy after hitting a bump or during a curve. Normally the vehicle speed will need to be reduced in order to
stop the shimmy. The symptoms may include a lateral (side to side) shake and possible oscillation of the steering wheel.
© Do not confuse this with a consistent vibration at speeds above 58 mph.
o The shimmy that this article addesses looks like . or this
o Use this video to help verify the exact symptom with the driver.
¢ Do not confuse this symptom with consistent shimmy when braking. Refer to |IK0400102 and IK1300088.
(same video but different format).
SERVICE PARTS INFORMATION
Note:
The high friction composite thrust bearing was added to production on the below dates:
Hendrickson
: ||02/25/2019
Meritor
: 02/04/2019 for PN 3899618C93, 3899622C94, 3899619C94, 3610259C94 and 3899623C94
Meritor
: 07/08/2019 all other PN at Escobedo plant Lor N VINs (LL851830 / LN168676 )
Meritor: 08/12/2019 all other PN at Springfield plant H VINs (KH081197 )
|| Dana
: ||08/12/2019
Note:
If installed, only one high friction composite king pin bearing should be installed per vehicle and it
should be installed on the driver's side.
If a composite bearing is avaible, it should be ordered and not a full kit. If a full kit must be ordered,
only the composite bearing should be installed on the driver's side. This does not cover replacing the
passenger side king pin bearing and will not be covered by warranty.
Note:
Rear engine mount 1114729C7 was added to production on X15
powered LT on the below dates:
10/07/2019 at Escobedo plant
Lor N VINs (LL851830 / LN168676 )
11/11/2019 at Springfield plant
H VINs ( KH081197 )
. we Quantity
Kit Description Part Number Required Notes
: For vehicles with Cummins
X15
only.
Rear Engine Mount 166472907 2 Do not use in A26 powered vehicles.
Complete kingpin service kit with one high friction
Hendrickson
Axles ONLY: H60961628 1 composite thrust bearing for the driver's side
Kingpin Service Kit Only use if H60961629 is not available
Only service the bearing on the driver's side
. . Contains just bushing, seals, bolts and high
Hendrickson
Axles ONLY: Left an : : a
Side Kingpin Service Kit H60961629 1 freon composite thrust bearing for the driver's
Complete kingpin service kit with one high friction
Meritor
13-14K Axles ONLY: 2519476C91 1 composite thrust bearing for the driver's side
Kingpin Service Kit Only use if 2520212C91 is not available
Only service the bearing on the driver's side
Meritor 13-14K Axles ONLY: 2520212091 1 Contains one high friction composite bearings with
Composite Bearing seals and wedges.
Complete kingpin service kit with one high
Meritor
12K Axles ONLY: Kingpin 9519548C91 ' freon composite thrust bearing for the driver's
Service Kit Only use if 2520213C91 is not available
Only service the bearing on the driver's side
Meritor
12K Axles ONLY: Contains a high friction composite bearing with
Composite Bearing 2520213091 1 seals and wedges.
Dana
Axles Only: Left Side Contains one high friction composite bearing,
Composite Bearing 2520702C91 1 wedges and lash shims.
Only if needed: High friction bearing, and rear
engine mounts will correct nearly all vehicles
Steering Stabilizer H60961167 1
For all front axles with 4 inch wide springs and tie
rod tubes of 1.75 inches or smaller in diameter.
: Needed on some applications to install the
Longer Spring U-Bolts Source Locally 2 steering stabilizer.
TROUBLESHOOTING
Step/Action |Decision
1 |DIAGNOSTIC: Yes:
Is this an LT or RH with a constant vibration?
Refer to |K1700017 first.
If the truck is an LT or RH and has a constant vibration above 50mph follow
1K1700017 and the LT service manual
first. If IK1700017 has been completed
proceed to step 2.
No: Please proceed to step 2.
Step/Action
Decision
2 |DIAGNOSTIC: Tire Pressure, Runout and Balance
Tire balance and runout are the primary factors in determining the likelihood of
lentering a shimmy event
Under-inflated tires can cause poor handling, fast and/or irregular wear, decreased
fuel economy and permanent structural damage to the tire.
Overinflating can reduce traction, braking ability and handling, as well as result in
uneven wear and an uncomfortable ride.
Check front tire's cold inflation pressures daily, for specification refer to owner's
manual.
Measure lateral and radial run out on all tires using the tire runout gage RN
4532000. Tire Runout Gage Instructions Navistar
PN 4532000
Specification:
|LoneStar LT/RH refer to the Truck Service Manual
0000885380.
All other vehicles: lateral and radial run out must be below .065".
Is lateral and radial run out within specification?
Uneven Wear: Check tread depth and note if tread is evenly worn. Minimum tread
depth is 3 mm (4/32) on front tires and 2 mm (3/32) on other tires. Look for cuts or
other damage to the tread sidewalls.
Wheel Balance: Ensure tires are properly static and dynamically balanced.
ro" LoneStar LT/RH refer to the Truck Service Manual
0000885380.
Yes: Please proceed to step 3.
No: Correct tire pressure, wear, runout
land balance then proceed to step 3.
Use the Tire Data Recording document to record your findings
Note: Retreads are not recommended as a steer axle tire.
Do the tires meet the above criteria?
Step|Action
Decision
DIAGNOSTIC: Alignment
Incorrect front axle alignment, specifically toe and caster, has been shown to be
large contributing factors in increasing the likelihood of entering a shimmy event.
Before making any changes refer to |KO200023 Navistar
Wheel Alignment Policy.
Verify alignment using IKO200013-Suggested alignment target values.
Verify that the correct caster refer to TSI-12—02-—01.
3 |/Is the alignment correctly set?
Yes: Please proceed to step 4.
No: Set the alignment using |KO200013
land proceed to step 4.
Step/Action
Decision
DIAGNOSTIC: Wheel Bearing End Play
Measure wheel bearing for excessive end play
Use a dial indicator to verify acceptable endplay of 0.001"-0.005".
Yes: Please proceed to step 5.
No: Replace or adjust the wheel bearings
las needed and proceed to step 5.
Refer to ConMet Service Manual![]()
4
DIAL
INDICATOR
Is wheel bearing end play in spec?
Step/Action Decision
5 |DIAGNOSTIC: Drag Link and Tie Rod End Play
Use a dial indicator and measure the vertical and horizontal end play of the tie rod
lends and drag link ends.
Spec: less than 0.030 inches.
Yes: Please proceed to step 6.
No: Replace the drag link and tie rod
lends as needed and proceed to step 6.
Are the drag link and tie rod ends within specification?
Step/Action Decision
DIAGNOSTIC: Spring Hangers, Cab Mounts, Engine Mounts and Frame Yes: LT/RH refer to 0000885380
Fasteners
The rear engine mounts on X15
powered vehicles need to be replaced
regarless of condition, if it was not built with 1664729C7 - Refer to Service
Parts Information
torque.
Inspect cab and engine mounts for excessive wear, being degraded and/or
looseness.
Failed engine mount
Inspection may
require a mirror
Confirm fastener torque on all steering system, frame rail and crossmember, and
fuel tank mounting brackets/supports.
Example of a loose fuel tank support.
Gap and signs of
movement
indicate improper
torque
Was anything found loose or damaged?
Inspect the spring hangers, shackles, and bushing for looseness, play and fastener
Prostar/LoneStar refer to 0000863170
Repair, torque, or replace fasteners and
suspension components as needed and
proceed to step 7.
For A26 powered LT, the rear engine
mounts should be replaced with a new
part from the parts catalog if damage if
found.
For X15
powered LT, the rear engine
mount should be replaced with
1664729C7 regardless if damage is
found.
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: IK0500038
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




