3/9/2021

TECHNICAL BULLETIN

JLRTB02080NAS1

TECHNICAL BULLETIN
09 MAR 2021

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION

SECTION:

419-10
SUBJECT/CONCERN:

Passive Entry Not Operating as Expected
AFFECTED VEHICLE RANGE:

MODEL:
New Range Rover Evoque (LZ)

MODEL YEAR:
2021

VIN:
097340-139850

ASSEMBLY PLANT:
Halewood

MARKETS:

NORTH AMERICA
CONDITION SUMMARY:

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SITUATION:
When using the passive entry feature, the lock/unlock requests will fail and will not operate
again until the smart key lock/unlock button has been pressed.

CAUSE:
So ware concern with the Remote Function Actuator (RFA).

ACTION:
Follow the instructions below.
TOOLS:



Jaguar Land Rover (JLR)
approved diagnostic equipment



JLR approved battery support
unit

WARRANTY:

NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION

SRO

TIME
(HOURS)

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CONDITION
CODE

CAUSAL PART
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DESCRIPTION
JLRTB - Remote Function Actuator Update - Replace ECU

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL PART

85.86.40

0.2

04

LR117932/LR117928

NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
1.

Before completing this technical bulletin, make sure the owner of the vehicle has
enabled 'Service Mode' using their InControl© app.
DIAGNOSTIC INSTRUCTION:

1.

CAUTIONS:
This procedure requires a minimum of Pathfinder 319 installed or later.
All ignition ON/OFF instructions must be followed. Failure to complete
these instructions may cause damage to the vehicle control modules.

NOTE:
The JLR approved diagnostic equipment will read the Vehicle Identification
Number (VIN) for the vehicle and automatically take the vehicle out of
‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
2.

Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.

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3.

Follow the JLR approved diagnostic equipment prompts.
Select 'ECU Diagnostics'.
Select 'Remote Function Actuator [RFA]'.
Select 'Update ECU'.
Follow all on-screen instructions to complete the task.

4.

If required, reset the vehicle to ‘Transportation Mode’.

5.

When all of the tasks are complete, exit the session.

6.

Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.

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