3/9/2021

TECHNICAL BULLETIN

JLRTB02012NAS4

TECHNICAL BULLETIN
09 MAR 2021

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION

This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB JLRTB02012NAS3/2020 dated 14 AUG 2020, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:

418-02
SUBJECT/CONCERN:

'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)
AFFECTED VEHICLE RANGE:

MODEL:
I-PACE (X590)

MODEL YEAR:
2019-2020

VIN:
F60094-F80069

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ASSEMBLY PLANT:
Graz (Austria)
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MARKETS:

NORTH AMERICA
CONDITION SUMMARY:

SITUATION:
A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel
Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if
already in DRIVE, the customer may experience a ratcheting type noise followed by an
abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
The following Diagnostic Trouble Code(s) (DTC)s may also be stored in the Powertrain
Control Module (PCM):
• P07E4-00
• P272C-13
• P303F-15
• P303F-29
• P07E6-00
• P272C-11

CAUSE:
No retention to the front Electric Drive Unit (EDU) causing strain on the wiring going to the
EDU parking lock actuator connector (C1YE113A).

ACTION:
Follow the instructions below.
PARTS:

PART NUMBER

DESCRIPTION

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QUANTITY
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PART NUMBER

DESCRIPTION

QUANTITY

T4K12931

Front compartment wiring harness

1

T4K12935

Ground cable

1

T2H3774

Front subframe to body bolts (M12)

4

T2H3162

Front subframe to body bolts (M14)

2

XR857426

Steering column lower sha lower bolt

1

J9D1171

Washer - Refrigerant hoses

2

T4A16359

Brake carrier bolt

4

T2H6322

Upper wishbone to knuckle bolt

2

XR848057

Upper wishbone to knuckle nut

2

T2H17786

Yolk to lower arm bolt

1

J9D1172

O-ring

1

J9D1169

O-ring

1

C2Z2224

Front EDU upper mounting nut

1

T4K2896

Front EDU mass damper with nut

1

T4K9603

Parking lock actuator (if required)

1

WARRANTY:

NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
JLRTB02012 Front compartment
wiring harness Renew

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL PART

99.01.12

9.6

B4

T4K7182/T4K7184/T4K6641

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DESCRIPTION
JLRTB02012 Front compartment
wiring harness and
EDU parking lock
actuator - Renew

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL PART

99.01.13

9.7

B4

T4K7182/T4K7184/T4K6641/T4K9603

NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION:

CAUTION:
DO NOT attempt to repair any damaged wiring found on the front compartment
wiring harness. If the customer concern is still present a er completing step 1 of the
service instruction, a new updated front compartment wiring harness MUST be
installed to repair the customer concern. Failure to follow this instruction may result
in rejection of the warranty claim and subsequent repeat repairs due to the
customer concern not being rectified in the first instance or the symptoms returning
in the future.
NOTES:
Some variation in the illustrations may occur, but the essential information is
always correct.
Some components are shown removed for clarity.

All vehicles

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1.

NOTE:
Make sure any other related repairs are completed before continuing with
this technical bulletin.


Refer to the TOPIx Workshop Manual section 100-00: General Information Description and Operation - Diagnostic Trouble Code Index DTC: Powertrain
Control Module (PCM) for diagnosis and testing information relating to DTCs
P07E4-00, P272C-13, P303F-15, P303F-29, P07E6-00 and P272C-11.
If the EDU parking lock actuator connector (C1YE113A) wiring is found to be
damaged as per the illustration, continue to step 2.
If no related repairs were identified and the customer concern is still present,
continue to step 2.
If any related repairs were identified and have been rectified and the
customer concern is still present, continue to step 2.
If any related repairs were identified and have been rectified but the
customer concern is not present, do not continue with this technical
bulletin.
2.

Remove the front compartment wiring harness (see TOPIx Workshop Manual
section 418-02: Wiring Harnesses - Removal and Installation - Front Compartment
Wiring Harness).

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