60 Sunroof glass panel or sunroof rollershade does not operate
60 21 52 2054505/3 March 26, 2021. Supersedes Technical Service Bulletin Group 60 number 20-48 dated
December 9, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q7, SQ7

2017 - 2019

All

Not Applicable

A5, A5
Sportback

2018 - 2019

All

Not Applicable

A7

2019

All

Not Applicable

A8, S8

2019 - 2021

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised header (Added A8)
Revised Warranty (Added Labor Operations)

2

12/09/2020

Revised header (Added A7)
Revised Service (Added step)
Revised Warranty (Added Labor Operations)

1

04/02/2019

Initial publication

Customer states:
 The panoramic sunroof glass panel or sunroof shade fails to operate with the switch.

Technical Background
One of the following two DTC scenarios will be stored in the power sunroof control module, J245 (address word
00CA):
Scenario 1
 DTC B154354 (Sunroof No basic setting).
-Along with any of the following DTCs:
 DTC B157129 (Hall sensor for sunroof motor, implausible signal).

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© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

 DTC B157529 (Sunroof motor Hall sensor 2, implausible signal).
 DTC B157711 (Hall sensor for sunroof motor supply, short circuit to ground).
Scenario 2
 DTC B154454 (Roof blind, no basic setting).
-Along with any of the following DTCs:
 DTC B157329 (Hall sensor for roof blind motor, implausible signal).
 DTC B157629 (Hall sensor 2 for roof blind motor, implausible signal).
 DTC B157811 (Hall sensor for roof blind motor supply, short circuit to ground).

Production Solution
The sunroof voltage control parameters have been changed in production.

Service
Before condemning and replacing the sunroof glass panel drive motor V1 or the sunroof shade drive motor V260
make an attempt to set the basic settings on either drive motor. The basic settings are run as follows:
1. To set the basic settings on the sunroof glass panel drive the
sunroof panel must be fully closed first. One-touch function is
likely to be inactive so the panel may need to be closed
holding the switch.
With the sunroof panel fully closed pull down the sunroof
switch fully (past both detents) and hold it in this position
(Figure 1). After 6 – 7 seconds the sunroof panel will begin to
move rearward to its stop then move fully forward until fully
closed. Do not release the switch from this position until the
entire sequence is complete. Releasing this switch during the
sequence will cause the basic settings to fail. It must then be
repeated starting with a fully closed sunroof glass panel.
Figure 1. Set the sunroof panel basic settings
by pulling the sunroof switch fully downward.

Page 2 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

2. As in the procedure for setting the basic settings for the
sunroof panel, the sunroof shade must be fully closed first as
well. One-touch function is likely to be inactive so the shade
may need to be closed holding the switch.
With the sunroof shade fully closed push the sunroof shade
switch fully forward (past both detents) and hold it in this
position (Figure 2). After 6 – 7 seconds the sunroof shade will
begin to move rearward to its stop then move fully forward
until fully closed. As in the case for the sunroof glass panel
drive, do not release the switch from this position until the
entire sequence is complete. Releasing this switch during the
sequence will cause the basic settings to fail. It must then be
repeated starting with a fully closed sunroof shade.

Figure 2. Set the sunroof shade basic
settings by pushing the sunroof shade switch
fully forward.
3. If this adaptation procedure is not successful, gain access to
either the sunroof motor V1 or to the sunroof sunshade motor
V260. Using an Allen wrench de-couple the motor and
depending on the sunroof panel or sunshade position
manually turn the motor approximately ¼ turn in a free
direction (e.g. open if component is closed, closed if
component is open) then ¼ back. Neither the sunroof motor
nor the sunroof sunshade motor (Figure 3) need to be
removed for this step. In many cases this will reestablish the
hall sensor orientation and the adaptation will then run.
Try to run the adaptation procedure again.

Figure 3. Sunroof motor V1 or sunroof
sunshade motor V260.

Page 3 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

 6014: Sunroof Motor
 6072: Sunshade Motor

Damage Code:

0040

Labor Operations:

A7 sunroof motor:
Inside mirror remove and reinstall

6827 1900

See SRT with
associated
operations

Reorient motor drive

6014 9999

10 TU

Headliner loosen and fasten

7084 0900

See SRT with
associated
operations

Reorient motor drive

6014 9999

10 TU

Inside mirror remove and reinstall

6827 1900

See SRT with
associated
operations

Interior light remove and reinstall

9620 1950

See SRT with
associated
operations

Reorient motor drive

6014 9999

10 TU

9620 1900

See SRT with
associated
operations

A8 sunroof motor:

Audi Q7 sunroof motor:

A5 Coupe and A5 Sportback sunroof motor:
Interior light remove and reinstall

Page 4 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Reorient motor drive

6014 9999

10 TU

Headliner loosen and fasten

7084 0900

See SRT with
associated
operations

Reorient motor drive

6072 9999

10 TU

6072 9999

180 TU

A7 sunroof sunshade motor:

Audi Q7 sunroof sunshade motor:
Reorient motor drive

A5 Coupe and A5 Sportback sunroof sunshade motor:
Reorient motor drive

6072 9999

320 TU

Headliner loosen and fasten

7084 0900

See SRT with
associated
operations

Reorient front and/or rear motor drive

6072 9999

10 TU

GFF

0150 0000

Time stated on
the diagnostic
protocol (Max 30
TU)

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

A8 sunroof sunshade motor:

Diagnostic Time:

Claim Comment:

As per TSB #2054505/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
All parts and service references provided in this TSB (2054505) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

Page 5 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

Page 6 of 6
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.