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NHTSA ID Number: 10189607

Manufacturer Communication Number: No. 205-20

TSB/Document Date: 2021-04-02


Summary

Workshop information for a transmission symptom. What to do if there are oil leaks on the automatic transmission.


Symptom-based workshop manual

Service
205/20 ENU

3735

3

Transmission Symptom - Oil Leaks on Automatic Transmission: Observe Specified
Procedure (SY 205/20)
Model Line:

Cayenne (9YA/9YB)

Model Year:

As of 2018

Concerns:

Automatic transmission

Symptom:

Oil leaks are found on the vehicle in the area of the automatic transmission. The location and cause of the
problem cannot always be clearly determined.

Background:

We have discovered that the location and cause could not always be clearly determined in the dealer
organization when attempting to resolve the complaint “Oil leak”. As a result, some of the repair
measures that were carried out were not always effective.
An oil-contaminated oil pan, for example, may also be caused by oil migrating from the threaded
connection on the oil line.
Information
Oil leaks on the transfer box are described in the document  Technical Information 'Transmission
symptom - Oil leaks on transfer box: Observe specified procedure (SY 206/20)'.

Remedial
Action:

Find oil leaks and carry out the relevant repair measure.

Preparatory work
Work
Procedure:

Information

Oil leaks must be clearly identifiable and reproducible.

Engine oil and coolant must have reached operating temperature during a test drive.

1

Document the original complaint condition with meaningful photos.

2

Attach documentation to PQIS line.

3

Clean automatic transmission and transfer box thoroughly.

AfterSales

Mar 1 2021
Page 1 of 23

3

Service
3735

ENU

Symptom-based workshop manual

205/20

Information
If the oil leak has spread so that the oil pan is also
contaminated  Oil migration, proceed as follows in
the event of a complaint:
• Check that the screws on the ATF pan are
accessible and are seated correctly with the
specified tightening torque and secure properly if
necessary.
• Clean the area of the ATF pan extremely thoroughly
as oil penetration of the ATF pan seal can result in
incorrect interpretation.
4

Spray large areas of the automatic transmission and
transfer box with SpotCheck around the suspected
leakage points.

5

Perform a test drive.

6

Locate the oil leak:


Oil migration

The oil leak is located on the transfer box, continue with  Technical Information 'Transmission
symptom - Oil leaks on transfer box: Observe specified procedure (SY 206/20)'
The oil leak is located on the automatic transmission, continue with  Technical Information 'Oil
leaks on automatic transmission'.
The oil leak cannot be clearly identified, continue with  Technical Information 'Oil leaks on
automatic transmission'.

7

Produce photo documentation of the leakage point located using SpotCheck.

8

Attach documentation to PQIS line.

Oil leaks on automatic transmission
Information
Traces of oil on the ATF pan can occur as a result of oil migration.
Only in rare cases is the ATF pan seal defective.
1

Check for oil leaks on the underside of the ATF pan  Crack in ATF pan.
If a crack is discovered, replace the ATF pan, see  Technical Information 'Replacing ATF pan'.

Mar 1, 2021
Page 2 of 23

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Crack in ATF pan
Information
An oil-contaminated oil pan may also be caused by oil migrating from the threaded connection on the oil
line.
2

Check for oil leaks on the flange of the ATF cooling line  Flange leaking or  Transmission housing
porous.
2.1

In the case of oil leaks on the flange, replace both sealing rings, see  Technical Information
'Replacing sealing ring on ATF cooling line'.

2.2

In the case of oil leaks between the flanges (transmission housing porous), replace the
automatic transmission, see  Technical Information 'Replacing automatic transmission'

Flange leaking

AfterSales

Mar 1 2021
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Service
3735

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205/20

Symptom-based workshop manual

Transmission housing porous
3

Check for oil leaks on the ATF cooling lines  Friction welded joint for ATF cooling line faulty or
 Friction welded joint for ATF cooling line PHEV faulty.
In the case of oil leaks on the friction welded joint (production fault), replace the relevant ATF cooling
line, see  Technical Information 'Replacing ATF cooling line'.

Friction welded joint for ATF
cooling line faulty

Mar 1, 2021
Page 4 of 23

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Friction welded joint for ATF cooling
line PHEV faulty
4

Check for oil leaks around the protective tube for drive shaft  Drive-shaft sealing ring damaged
(front protective tube) and  Drive-shaft sealing ring damaged (rear protective tube).
In the case of damage, replace both drive-shaft sealing rings, see  Technical Information
'Replacing drive shaft sealing ring' .

Drive-shaft sealing ring damaged
(front protective tube)

AfterSales

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205/20

Symptom-based workshop manual

Drive-shaft sealing ring damaged
(rear protective tube)
5

Check for oil leaks around the output shaft to the transfer box  Oil migration and  Oil leak on
output-shaft sealing ring.
5.1

In the case of damage, replace the output shaft sealing ring, see  Technical Information
'Replacing output shaft sealing ring'.

5.2

In the case of damage, replace the transfer-gear sealing ring, see  Technical Information
'Transmission symptom - Oil leaks on transfer box: Observe specified procedure (SY
206/20)'

Oil migration

Mar 1, 2021
Page 6 of 23

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

Oil leak on output-shaft sealing ring

Replacing sealing ring on ATF cooling line
Work Procedure: 1

2
Parts Info:

Replace sealing ring on ATF cooling line at the flange, see  Workshop Manual '386219 Removing
and installing ATF cooling line'.
Check and top up ATF, see  Workshop Manual '370235 Checking and topping up ATF'.

Parts required:
Part No.

Designation
– Location

Qty.

N 90666003

O-ring
– ATF cooling line

2 ea.

PAF82595100

 Screw
– Center underbody cover

2 ea.

PAB39800803

 Cover
– ATF pan

1 ea.

or
PAB398008B

 Cover (transmission number A2901, A3001,
A4002, A20P1, A30P1)
– ATF pan

1 ea.

PAF00072900

 Hexagon socket head bolt
– Front underbody cover

3 ea.

PAB32154900

 Screw plug
– Checking and topping up ATF

1 ea.

AfterSales

Mar 1 2021
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Service
3735

Materials:

ENU

Required materials (usually already available at the PorscheeBay logo dealer):
Part No.

Designation
– Use
 Transmission oil (gearwheel set)
– Checking and topping up ATF

0004321054

1) approx.

Invoicing:

Symptom-based workshop manual

205/20

Qty.
20 liter/ 5.28 gal
container 1)

0.1 liter/ 3.38 fl oz required per vehicle.

For documentation and warranty invoicing, enter the labor operations, PQIS coding and relevant part
numbers specified below in the warranty claim:

APOS

Labor operation

I No.

37350100

Checking automatic transmission

38621900
37023555

Checking and topping up ATF
PQIS coding:

Location (FES5)

38620

ATF cooling line

Damage type (SA4)

5043

Oil leak

References:

 Workshop Manual '386219 Removing and installing line for ATF cooling'
 Workshop Manual '370235 Checking and topping up ATF'
 Technical Information '370235 Transmission symptom - Oil leaks on transfer box: Observe specified
procedure (SY 206/20)'

Replacing ATF cooling line
Work Procedure: 1

2
Parts Info:

Mar 1, 2021
Page 8 of 23

Replace ATF cooling line, see  Workshop Manual '386219 Removing and installing ATF cooling
line'.
Check and top up ATF, see  Workshop Manual '370235 Checking and topping up ATF'.

Parts required:
Part No.

Designation
– Location

Qty.

PAF82595100

 Screw
– Center underbody cover

2 ea.

PAB39800803

 Cover
– ATF pan

1 ea.

AfterSales

Symptom-based workshop manual

Service
205/20 ENU

3735

3

or
PAB398008B

 Cover (transmission number A2901, A3001,
A4002, A20P1, A30P1)
– ATF pan

1 ea.

PAF00072900

 Hexagon socket head bolt
– Front underbody cover

3 ea.

PAB32154900

 Screw plug
– Checking and topping up ATF

1 ea.

Additional parts required (V6 mono and biturbo without PHEV):
Part No.

Designation
– Location

Qty.

PAB31781800

 Oil supply line
– ATF cooling

1 ea.

or
PAB31781700

 Oil return line
– ATF cooling

1 ea.

Additional parts required (V6 monoturbo PHEV):
Part No.

Designation
– Location

Qty.

PAB317801A

 Oil pressure line
– ATF cooling

1 ea.

Additional parts required (V8 biturbo without PHEV):
Part No.

Designation
– Location

Qty.

PAB31781810

 Oil supply line
– ATF cooling

1 ea.

or
PAB31781710

 Oil return line
– ATF cooling

AfterSales

1 ea.

Mar 1 2021
Page 9 of 23

3

Service
3735

ENU

Symptom-based workshop manual

205/20

Additional parts required (V8 biturbo PHEV):
Part No.

Designation

1234

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TSB/Document ID: No. 205-20

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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