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NHTSA ID Number: 10189604

Manufacturer Communication Number: No. 26-18

TSB/Document Date: 2021-04-02


Summary

Information on a Navigation system update for the PCM3.1


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TSB/Document ID: No. 26-18

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Cayenne (92A)

Technical Information

26/18

ENU

9110

9

PCM3.1 - Navigation Update (data status: model year 2019)

Revision:

This bulletin replaces bulletin, Group 9, #48/15, dated January 19, 2016.

Model Year:

As of 2011 up to 2018

Concern:

New maps with data status: model year 2019 (K)

Precondition:

The following are necessary so that the new navigation data can be stored on the PCM3.1 hard drive:
System version 3.42/4.521 on PCM3.1. If not: Update PCM3.1 using system software PCM3.1
Multimedia Update Disk (supplied).
License key (supplied) in order to generate the enabling code in the PIWIS information system
The relevant workshop DVD (for Part Nos., see Workshop DVD).




1

Ordering
process:

Depending on the current system version, PCM3.1 is updated either to system version 3.42 or 4.52
using the system software PCM3.1 Multimedia Update Disk.

ONLY for saving an additional navigation database:
If additional navigation data (e.g. America) is to be saved instead of the standard navigation data (e.g.
Europe = I-no. 610), the relevant additional equipment number (e.g. I-no. 615 = Navigation Software
North America) must be assigned to the vehicle.
You can get PorscheeBay logo to assign this number by providing the following data:


Part number of retrofit kit
Vehicle identification number (VIN) of the vehicle to be converted
Order number used for ordering parts

IMPORTANT:
If you do not have the necessary data or if the data you have is incorrect, you CANNOT generate the
PCM navigation map material enabling code yourself using the supplied license key.
Once the order is confirmed, the additional equipment number can be found in the vehicle information
for the vehicle to be converted in the PIWIS information system in the PorscheeBay logo Partner Network (PPN).

Information
Opening the package and saving the navigation data to PCM implies acceptance of the terms and
conditions of the license.

Parts Info:

958.044.905.51

 License key for PCM3.1 navigation map material MY 19 – America

AfterSales

Mar 27, 2019
Page 1 of 6

9

Cayenne (92A)
9110

ENU

Technical Information

26/18

Workshop DVD: ONLY order at the same time (for the relevant country/region/market) if not yet available in the
workshop.
997.044.973.60

Customer
information:

PCM 3.x Navigation Database – America

The customer can select the navigation database for
PCM3.1 as follows:
Navi → Options → Set Navi → Download database →
Change database → Select database → Confirmation
(Yes) → PCM is reset automatically (see also  Figure 1).
Information
Please inform the customer of this accordingly.

Figure 1
Tools:

9900 - PIWIS Tester III

Work Procedure: 1

Preparatory work
1.1

Generate the “PCM navigation map material enabling code” in the “PIWIS Information
System”. To do this, select the following windows one after the other:
1.1.1

Vehicle identification
Enter the vehicle identification number in the “Identification via VIN” field and then
select “Vehicle code information”.

1.1.2

“License key” entry
1
2

– License key input field
– “Check license key” field

Enter the license key in the input
field ( Figure 2 -1-).
Activate the “Check license key
field ( Figure 2 -2-) by clicking
with the mouse.

Figure 2

Mar 27, 2019
Page 2 of 6

AfterSales

Cayenne (92A)

Technical Information
1.1.3

26/18

ENU

9110

9

Generate PCM code
3

4
5

– Map
material/standard part
number/TEQUIPMENT
part number
– Information: License key
can be used only once
– “Generate PCM code” field

After checking the license key, the
related map material/standard part
number/TEQUIPMENT part number
( Figure 3 -3-) appears.
A message also appears informing
Figure 3
you that the license key can ONLY
be used once and will then become unusable ( Figure 3 -4-).
Click on the “Generate PCM code” field to enable it ( Figure 3 -5-).
1.1.4

Take note of the enabling code.
6

– “Enabling code” field

Take a note of the enabling code
shown ( Figure 4 -6-).
1.2

9900 - PIWIS Tester III must be connected
and ignition switched on.

1.3

Check that system version 3.42/4.52 (or
higher) is installed in PCM3.1.
1.3.1

Switch on ignition and PCM3.1.

1.3.2

Press the “INFO” and “SOURCE”
buttons at the same time. Is system
version 3.42 or 4.52 displayed
after a short time?

Figure 4

Yes: Activate the navigation software; continue with Step 2.
No: Update PCM3.1 to system version 3.42/4.52; continue with Step 1.4.
1.4

Update PCM3.1 to system version 3.42/4.52.
NOTICE

Equipment/media on PCM

Problems or error messages during software update

AfterSales

Mar 27, 2019
Page 3 of 6

9

Cayenne (92A)
9110

ENU

Technical Information

26/18

Disconnect any equipment/media (iPod, USB player, etc.) connected to PCM before
starting the update.
1.4.1

Press the PCM3.1 Eject button and remove the CD/DVD from the CD/DVD slot, if
one was inserted.

1.4.2

Insert PCM3.1 Multimedia Update Disk (supplied) into the CD/DVD slot.

1.4.3

Acknowledge the message “Avoid interrupting the update process. Interrupting
the update can result in malfunctions in the PCM system” in the display.

1.4.4

Touch the "Yes" field on the touchscreen to confirm the question “Perform update
of version PCM31_VXX2?”.

1.4.5

Start software update of PCM3.1 to system version X.X2.

1.4.6

Confirm the message: “System updated successfully to version PCM31_VXX2.”
when the update is complete.

NOTICE
Voltage drop

Risk of irreparable damage to control unit

Risk of damage to control unit

Fault entries in the control unit

Coding in the control unit is aborted

Malfunctions in control unit, even during programming

Switch off the ignition and remove the ignition key before disconnecting the control unit.

Ensure that the power supply is not interrupted during programming.

Connect a battery charger with a current rating of at least Nominal value 90 A to the vehicle battery.

Information
The 9900 - PIWIS Tester III instructions take precedence since the description may be different
with later Tester releases.
The procedure described here has been structured in general terms; different text or additions may
appear on the 9900 - PIWIS Tester III.
2

Mar 27, 2019
Page 4 of 6

Code navigation software
2.1

9900 - PIWIS Tester III must be connected and ignition switched on.

2.2

Select the vehicle type and start the diagnostic application.

2.3

Select the “PCM/CDR control unit” menu. Press •F12“ to continue.

AfterSales

Cayenne (92A)

Technical Information

26/18

ENU

9110

2.4

Question at end of control unit search: Press •F11“ to skip or •F12“ to confirm the
question “Create vehicle analysis log (VAL)?”.

2.5

Enter the enabling code.

9

2.5.1

Switch to the “Maintenance/repairs” menu and select “Function enable”. Press
•F12“ to continue.

2.5.2

Select the required function, e.g. "North America map data".

2.5.3

Enter the enabling code, confirm by touching the “Status” cell and press •F8“ to
run the enable function.

2.5.4

Once the message “Enable was successful” appears, press •F12“ to continue.

2.6

Read out the fault memory of all systems, correct any existing faults, and erase the fault
memory.  Workshop Manual '033500 Fault memory for on-board diagnosis'

2.7

9900 - PIWIS Tester III must be disconnected and ignition switched off.

Information
It can take up to 100 minutes to store the country database (DVD containing navigation database)
and the relevant workshop DVD onto the PCM hard drive.
3

4

Save new navigation data to the PCM hard drive.
3.1

Switch on ignition and insert the “PCM3.x Navigation Database XYZ” DVD in the CD/DVD slot.

3.2

Acknowledge the message “Avoid interrupting the update process. Interrupting the update
can result in malfunctions in the PCM system.” in the display.

3.3

Touch the “Yes” field on the touchscreen to confirm the question “Perform update of
version”.

3.4

Confirm the “System successfully updated to version XYZ” message at the end of the update
and take the “PCM3.x Navigation Database XYZ” DVD out of the CD/DVD slot.

Concluding work
4.1

Switch off PCM3.1 and ignition.

4.2

Disconnect battery charger. (  Workshop Manual '2X00IN Battery trickle charging').

AfterSales

Mar 27, 2019
Page 5 of 6

9

Cayenne (92A)
9110

91 10 25 44:

ENU

Technical Information

26/18

Performing PCM3.1 navigation update
Includes:
Activating navigation software, saving navigation database
with new data status to the PCM3.1 hard drive
Without:
Generating enabling code for navigation data

Labor time: 70 TU

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2019 PorscheeBay logo Cars North America, Inc.

Mar 27, 2019
Page 6 of 6

AfterSales

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