NHTSA ID Number: 10189543
Manufacturer Communication Number: TSB_BOD210_R1
TSB/Document Date: 2021-04-06
Summary
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: CONSOLE SQUEAK NOISE INSPECTION AND REPAIR (SA436) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding a potential squeak noise between the Heating Ventilation Air Condition (HVAC) controller and the floor console upper garnish on some 2021MY K5 (DL3a) produced from March 25, 2020 through to February 23, 2021.
GROUP
BOD
MODEL
2021MY
K5 (DL3a)
NUMBER
210 (Rev 1, 03/23/2021)
DATE
September 2020
TECHNICAL SERVICE BULLETIN
COMBINATION TSB / SERVICE ACTION: CONSOLE SQUEAK
NOISE INSPECTION AND REPAIR (SA436)
SUBJECT:
NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information regarding a potential squeak noise between the Heating
Ventilation Air Condition (HVAC) controller and the floor console upper garnish on some 2021MY
K5 (DL3a) produced from March 25, 2020 through to February 23, 2021. Follow the inspection
procedure to confirm if the squeak is present. If the squeak is present, technicians are instructed
to apply Tesa® Tape to the right corner of the HVAC controller face. Before conducting the
procedure, verify the vehicle is included in the list of affected VINs.
NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA436.
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager
X Service Advisors
X Technicians
X Service Manager
X Parts Manager
X Body Shop Manager
X Fleet Repair
Page 2 of 4
SUBJECT:
COMBINATION TSB/ SERVICE ACTION: CONSOLE SQUEAK NOISE
INSPECTION AND REPAIR (SA436)
Inspection Procedure:
1. Inspect the HVAC controller for squeak by
pushing in on the right upper corner of the
HVAC controller in the location shown.
If the HVAC controller does not exhibit a
squeak noise, no further action is
required.
If the HVAC controller squeaks during
inspection, follow the Repair Procedure
outlined below.
Video: Noise Inspection
Repair Procedure:
1. Remove the floor console upper garnish
(A) by referring to the “Heating,
Ventilation and Air Conditioning →
Controller → Repair procedures” chapter
in the applicable Shop Manual on KGIS.
NOTICE
Removal of the HVAC controller
is not required.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA436 (Rev 1) K5 (DL3a) September 2020
Page 3 of 4
SUBJECT:
COMBINATION TSB / SERVICE ACTION: CONSOLE SQUEAK NOISE
INSPECTION AND REPAIR (SA436)
2.
Remove the tape from the right side of the
HVAC controller.
3.
Apply Tesa® Tape on the two (2) areas
shown.
Add Tesa® Tape here
Added
coverage
Video: Noise Inspection
IMPORTANT
Ensure that the Tesa® Tape is
covering over the edge of the
HVAC controller face, OK. The
tape should not be behind the
HVAC controller face, NG.
NG
4.
Reinstall the floor console upper garnish
in the reverse order of removal.
5.
Refer to the ‘Inspection Procedure’ on
page 2 and confirm the noise is no longer
heard.
OK
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA436 (Rev 1) K5 (DL3a) September 2020
Page 4 of 4
SUBJECT:
COMBINATION TSB/ SERVICE ACTION: CONSOLE SQUEAK NOISE
INSPECTION AND REPAIR (SA436)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
K5 (DL3a)
March 25, 2020 to February 23, 2021
REQUIRED PART:
Part Name
Part Number
Tesa® Fabric Tape
51608
Figure
Comments
Locally Sourced
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
V
Causal P/N
97250
L3200FHV
Qty.
Repair
Description
Labor Op
Code
Op
Time
(SA436)
Console Squeak Noise
Inspection
200A12I0
0.2
M/H
0
(SA436)
Console Squeak Noise
Inspection and Repair
200A12R0
Replacement
P/N
Qty.
N/A
0
0.2
M/H
Note: Use sublet code ‘X1’ for use of fabric tape (maximum allowance of $5.00).
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia
retailers
should reference SA436 when accessing the WebDCS system.
STANDARD WARRANTY CLAIM INFORMATION:
Use this information only to file a warranty claim for vehicles for which:
1. A customer complains of the same concern, as described on Page 1.
2. The VIN does not appear on the ‘open’ affected vehicles list for Service Action 436.
3. The vehicle model year and production date range are as identified in this bulletin.
N Code: H19 C Code: ZZ3
Claim
Type
Causal P/N
Qty.
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
W
97250
L3200FHV
0
(BOD210)
Console Squeak Noise
Inspection and Repair
97250Q0A
0.2
M/H
N/A
0
Note: Use part number NPNOTHER for fabric tape reimbursement (maximum allowance
of $5.00)
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA436 (Rev 1) K5 (DL3a) September 2020
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TSB/Document ID: TSB_BOD210_R1
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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