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NHTSA ID Number: 10189460

Manufacturer Communication Number: PA-2016-034

TSB/Document Date: 2021-03-29


Summary

Engine and engine cooling parts replacement guide.


SELECT TOP SELLING EGR COOLERS, CHARGE
AIR COOLERS, TURBOCHARGERS &
INJECTORS 10% OFF
For a limited time only Hino Trucks is offering 10% off
select Av-Tekk & Diesel USA top selling parts.

Offer valid NOW through April 30th
Order using DCS and automatically receive the discount
Mix and match allowed- No minimum order quantity
$3500.00 order or higher = FREE FREIGHT
 Quest for the Cup and Added Rewards at 1.0%
Qualifying parts:

TO:
Dealer Principals
General Managers
Parts Managers
BULLETIN: PA-2016-034
March 16th2016
DATE:
EXP:
April 30th, 2016

Visit here for manufactures literature:
http://dieselusa.com/product_info.html

Thank you for your support
Your Hino Parts Team
Hino Trucks reserves the
right to make changes,
including change in price,
content, description,
terms, time period, etc. at
any time without notice.

Hino Trucks National PDC
Phone: (866) 372-4466 | Fax: (662) 342-5151
E-Mail: helpdesk@hino.com

Av-Tekk

Supplier:
Supplier Information

Av-Tekk Charge-Air Coolers is a leading supplier of Charge-Air Coolers and product of a family business that was founded in 1950, Diesel
USA Group. Av-Tekk's heavy-duty charge-air coolers (the bar and plate charge-air cooler) has quickly grown in popularity in the chargeair cooler industry. Av-Tekk also offers Grizzly Air Products an Innovative engine solution brand offering EGR Coolers.

Customer Service &
Technical Support

Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: helpdesk@hino.com
Hino Parts Support Fax: 662-342-3939
Av-Tekk Charge Air Coolers Phone: 877-288-3551
Av-Tekk Charge Air Coolers Email: [email protected]
Av-Tekk Charge Air Coolers Web: www.Avtekk.com
Av-Tekk Charge Air Coolers Fax: 800-933-3432

Order Procedures:

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact Supplier
directly via phone number.

Stock Orders

Emergency Orders
Minimum Order
Quantity
Freight Policy:

Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship (DS Orders) items will be shipped from a local Supplier PDC.
Emergency orders (EM) may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be processed with a
“rush” order. Freight and Handling fees will be identified on the Hino invoice.
No minimum quantity
All orders less than 6 units is billed to ordering dealer. Please see freight index for individaul unit freight cost.
Av-Tekk - Charge Air Coolers

Grizzly Air - EGR

Free Freight Policy:

Orders of 6 or more will received prepaid freight. Mix and Match is allowed. Ie. Av-Tekk & Grizzly Air products.

Order Fulfillment
Policy:

The standard order processing time is 2 days from date of order placement.

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two weeks
of each pricing update.

Format:

Standard Part numbers are Pre-fixed with "AV-" & all spaces have been removed.

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as Miscellaneous
Items in Corcentric when submitting for reimbursement.

Warranty:

Please see the Av-Tekk and Grizzly Air Specific warranty documents. Warranty is handled directly with the vendor.

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above. All returned items
MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs have an expiration date of
sixty (60) days; after sixty (60) days the return will become null and void. Will not authorize any returns that are not properly packaged or in
the original packaging. No credit will be issued for product that has been damaged, altered, or installed on equipment. The customer is
responsible for all freight charges on the returned merchandise. Special order items or non stock items are not returnable.

Shipping Inspection
and Damaged
Product:

All merchandise should be inspected upon arrival and carriereBay logo damage claims should be filed with the carriereBay logo immediately. We are not
responsible for, nor are we in a position to make a claim after the freight carriereBay logo accepts the shipment from us. For excess stock returns,
contact the Supplier directly.

Supplier Cross
Reference Web Site:

www.avtekk.com

Conclusion:

Av-Tekk Brand HD Charge Air Coolers are 100% brand new. High efficiency and durable Bar & Plate design. Bar & Plate design increases
the life of your charge-air cooler when compared to Tube and Fin designs. Av-Tekks highly efficient durable cooler design eliminates the
header plates in the construction process. Whether it’s a personal vehicle or a work vehicle, from light duty to heavy duty engines GrizzlyAir offers a wide range of EGR and Oil Cooling products

PA-2015-014
2.11.15

Diesel Injection Services

Vendor:
Vendor
Information

Diesel Injection Service Co., Inc. is a leading supplier of diesel fuel injection equipment, turbochargers, and related engine accessories
and is the product of a family business founded in 1950. The DieselUSA Group is an industry leader in the supplying of Garrett
turbochargers, Alliant Power fuel injectors, and Delphi fuel injectors.

Customer Service
& Technical
Support

Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: helpdesk@hino.com
Hino Parts Support Fax: 662-342-3939
Diesel Injection Service Co. Phone: 866-651-7800
Diesel Injection Service Co. Web: www.dieselusa.com
Diesel Injection Service Co. Fax: 800-933-3432
Diesel Injection Service Co. Email: hino@dieselusa.com

Order Procedures:

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact Vendor
directly via phone number.

Stock Orders Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship items will be shipped from a local Vendor PDC.
Emergency Orders

Emergency orders may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be processed with a
“Rush” order. Freight and Handling fees will be identified on the Hino invoice.

Minimum Order
There is no minimum order requirement on emergency or stock orders.
Quantity
Freight Policy:

Turbocharger and injector orders not meeting the prepaid freight requirement will have the freight pre-paid and added to the dealers
invoice. Please see the freight index below for unit freight costs. All orders are shipped from Louisville, KY or Fontana, CA unless
otherwise specified. All orders will be shipped via ground freight or the most efficient method.
Turbochargers
Freight Each
QTY Ordered
Total Freight
$24.00
1
$24.00
$24.00
2
$48.00
$24.00
3
$72.00
$24.00
4
$96.00
$20.00
5
$100.00
Air freight shipments dealer pays based on weight

Free Freight
Policy:
Order Fulfillment
Policy:
Part Number
Pricing:

Injectors
QTY Ordered Total Freight
1-7
$22.00
8-15
$28.00
16+
$33.00

Air freight shipments dealer pays based on weight

All stock orders meeting or exceeding $3500 will receive prepaid free freight. NOTE: Stanadyne orders can be mixed and
matched with Av-Tekk and Diesel USA products to achieve free freight.
The standard order processing time is 3-7 business days from date of order placement
Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two weeks
of each pricing update.

Format:

Standard Part numbers are pre-fixed with "DI-" and all spaces have been removed.

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as
Miscellaneous Items in Corcentric when submitting for reimbursement.

Warranty:

Please view Supplier warranty documents as warranty varies based on item. Contact Supplier directly.

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above. All returned items
MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs have an expiration date
of sixty (60) days; after sixty (60) days the return will become null and void. All returns are subject to a 25% or greater restocking fee.
Will not authorize any returns that are not properly packaged or in the original packaging. No credit will be issued for product that has
been damaged, altered, or installed on equipment. The customer is responsible for all freight charges on the returned merchandise.
Special order items or non stock items are not returnable.

Shipping
All merchandise should be inspected upon arrival and carriereBay logo damage claims should be filed with the carriereBay logo immediately. We are not
responsible for, nor are we in a position to make a claim after the freight carriereBay logo accepts the shipment from us. For excess stock returns,
Inspection and
Damaged Product: contact the Supplier directly.
Turbo Cross
Reference:
Injector Cross
Reference:
Conclusion:

PA-2015-053
2/19/2016

www.garrett.honeywell.com
www.holsetcatalogue.cummins.com/holsetcatalogue/Catalogue.action

Diesel Injection Service Company, Inc. provides Hino dealer with an original equipment source for All-Makes turbo technology as well as
Delphi fuel injectors for Mid-range to heavy duty Class 8 truck applications. Additionally, the Alliant Power product line will aggressively
serve your out of warranty customers by providing high quality products for the light duty to mid-range truck market.

District 8 : Randy Fox
[email protected]
909-233-9992

District 2 : Scott Quackenbush
[email protected]
269-779-3422

District 1 : Duke Loring
[email protected]
724-996-9765
Note 1

Note 2

District 7 : John Neuenburg
[email protected]
415-306-3607

District 3 : Scott Embry
[email protected]
502-548-7642
District 4 : Trent Grimes
[email protected]
913-369-0128

®

HD

Note 1:
The line between District 2 & 3 is a line formed
by 70 in Indiana following 31 to 24, in Illionois the
line is formed by flowing 294 N and east of 94.
Note 2:
The line between District 1 & 3 is a line formed
by the southern boundaries of the counties of
Wirt, Ritchie, Doddridge, Harrison, Barbour,
Tucker, Grant, & Hardy

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TSB/Document ID: PA-2016-034

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-16

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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