17 Oil minimum warning, the oil level is found low with the dipstick
17 21 14 2059366/7 March 19, 2021. Supersedes Technical Service Bulletin Group 17 number 21-13 dated
March 15, 2021 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A8, S8

2019 - 2022

All

4.0T

RS 6, RS 7,
SQ7, SQ8,
and RS Q8

2020 - 2022

All

4.0T

Condition
REVISION HISTORY
Revision

Date

Purpose

7

-

Revised header (Updated models)

6

03/15/2021

Revised Service (Updated Steps 1, 4, and 5)
Revised Warranty (Removed Labor Operation)

5

08/03/2020

Revised header (Added MY20 A8, S8, SQ7, SQ8, and MY20/21 RSQ8)
Revised Service (Updated Step 2 and 4)
Revised Warranty (Added Labor Operation)

Customer states:
 The message “Oil minimum warning, add two quarts of oil” appears in the instrument cluster.
Workshop findings:
 When measured with the special tool T40178B, the oil level is found to be below the minimum level.
 The oil level is not above the maximum level (when measured with the special tool T40178B).
 There are no DTCs related to the oil level stored in the ECM memory.

Technical Background
Not applicable.

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© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Production Solution
Not applicable.

Service
1 Check for leaks.
.
2 Use special tool T40178 to verify that the oil level is
. below the minimum level (please provide/record the
oil level in the claim description section):
 Adjust the tool according to Elsa (Figure 1).
 The oil level needs to be below “0” (minimum).

Figure 1. Adjusting the tool.
3 Using ODIS, record the measured values shown in Figure 2. Save the log and upload it to GFF Paperless.
.
Note:
For all warranty repairs, the complete list of measured values as shown in Figure 2 needs to be uploaded to
GFF paperless for warranty claim payment. Failure to do so will result in non-payment of the claim.

Page 2 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 2. Measured values to record in GFF using ODIS.
4 Please start the engine oil consumption test part 1
. according to ODIS and take a picture of the long term
odometer reading (average speed, distance travelled,
time travelled, average fuel consumption). This will
give input on the driving style. Tell the customer not
to reset the long term odometer reading. It will be
read again for part 2. Upload the picture to DOC-IT
referencing the VIN of the vehicle.
If the vehicle comes back for the oil consumption test
part 2, please repeat step 2 and step 3. Then take
another picture of the long-term odometer reading
and upload to DOC-IT (Figure 3).
Figure 3. Long-term odometer reading.
5  If the oil consumption is above the acceptable limit, please contact Audi TAC.
.
 If the oil consumption is below the acceptable limit, the vehicle can be released. Direct the customer to the
owner’s manual explanation for the allowable oil consumption limit for the vehicle under the “checking and
filling” section.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

1716

Damage Code:

0010

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© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Labor Operations:

Dipstick check

1716 0199

60 TU

Diagnostic Time:

GFF

0150 0000

Time stated on
the diagnostic
protocol (Max 30
TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Claim Comment:

As per TSB #2059366/7

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Tool number Tool Description
T40178B

Oil level measuring tool

Additional Information
All parts and service references provided in this TSB (2059366) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 4 of 4
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.