NHTSA ID Number: 10189307
Manufacturer Communication Number: WTY020_TSB
TSB/Document Date: 2021-03-24
Summary
TECHNICAL SERVICE BULLETIN: DOOR LATCH REPLACEMENT - This bulletin provides information regarding the replacement of Front and/or Rear Door Latches associated with the Warranty Extension Program (WTY020) on some 2017MY Sportage (QL) vehicles produced from December 10, 2015 through December 15, 2016. Over time and extended use, the door latches may not function properly, and the doors may not open when the outside handle is pulled. (The doors can be opened by pulling any inside handle, provided the rear door child safety locks are not engaged.)
GROUP
BOD
MODEL
2017MY
Sportage (QL)
NUMBER
299
DATE
March 2021
TECHNICAL SERVICE BULLETIN
DOOR LATCH REPLACEMENT
SUBJECT:
This bulletin provides information regarding the replacement of Front and/or Rear Door Latches
associated with the ‘Warranty Extension Program’ (WTY020) on some 2017MY Sportage (QL)
vehicles produced from December 10, 2015 through December 15, 2016. Over time and
extended use, the door latches may not function properly, and the doors may not open when the
outside handle is pulled. (The doors can be opened by pulling any inside handle, provided the
rear door child safety locks are not engaged.) When any door(s) exhibits this condition, follow
the procedure outlined in this publication to replace the door latch with a new part.
Front Door Latch
Rear Door Latch
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager
X Service Advisors
X Technicians
X Service Manager
X Parts Manager
X Body Shop Manager
X Fleet Repair
Page 2 of 4
DOOR LATCH REPLACEMENT
SUBJECT:
Replacement Procedure:
1. Replace the affected
Assembly.
•
Door
Latch
Front Door Latch
Front Door Latch:
“Body (Interior and Exterior) →
Front Door → Front Door Latch →
Repair procedures” chapter in the
applicable Shop Manual on KGIS.
CAUTION
Use a non-marring trim removal
tool (such as Snap-on® Part
Number PBN5 or equivalent) to
avoid damaging trim pieces.
Note: LH Door Latch(es) shown for
reference use only.
•
Rear Door Latch:
“Body (Interior and Exterior) →
Rear Door → Rear Door Latch →
Repair procedures” chapter in the
applicable Shop Manual on KGIS.
Rear Door Latch
NOTICE
Replace any damaged or broken
trim retaining clips:
•
•
82315 2W000 (green clips)
82315 38000 (yellow clips)
Refer to ‘Required Part’ table note
on page 3.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD299 Sportage (QL) March 2021
Page 3 of 4
DOOR LATCH REPLACEMENT
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (QL)
December 10, 2015 to December 15, 2016
REQUIRED PART:
Part Number
Part Name
Figure
Old
New
81310 D9010
81310 D9010FFF
81310 D9510
81310 D9510FFF
81320 D9000
81320 D9000FFF
81320 D9010
81320 D9010FFF
81320 D9030
81320 D9030FFF
Qty.
Front Door
Latch Assembly, LH
Front Door
Latch Assembly, RH
1
81320 D9060
81320 D9060FFF
81410 D9000
81410 D9000FFF
81410 D9500
81410 D9500FFF
81420 D9000
81420 D9000FFF
81420 D9500
81420 D9500FFF
Rear Door
Latch Assembly, LH
Rear Door
Latch Assembly, RH
Note: If the following clips are damaged during door latch replacement, replace with the part
number(s) below, and add to the claim as “Sublet.”
• 82315 2W000 (Green Clips)
• 82315 38000 (Yellow Clips)
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD299 Sportage (QL) March 2021
Page 4 of 4
DOOR LATCH REPLACEMENT
SUBJECT:
WARRANTY INFORMATION:
N Code: I22 C Code: ZZ3
Claim
Type
Causal P/N
Qty.
Repair
Description
Labor Op
Code
Op
Time
Front Door Latch
Replacement
(One Side, Left)
Front Door Latch
Replacement
(One Side, Right)
0.8
M/H
81320 D9000FFF
or
81320 D9010FFF
or
81320 D9030FFF
or
81320 D9060FFF
1
0
(LH & RH) Front Door
Latch Replacement
(Both Sides, LH & RH)
81310F02
1.4
M/H
W
Rear Door Latch
Replacement
(One Side, Left)
81310 D9010FFF
or
81310 D9510FFF
1
81320 D9000FFF
or
81320 D9010FFF
or
81320 D9030FFF
or
81320 D9060FFF
1
81410 D9000FFF
or
81410 D9500FFF
81310F03
Rear Door Latch
Replacement
(One Side, Right)
81410 D9500
Qty.
81310 D9010FFF
or
81310 D9510FFF
81310F01
81310 D9010
Replacement
P/N
0.6
M/H
1
81420 D9000FFF
or
81420 D9500FFF
0
Rear Door Latch
Replacement
(Both Sides, LH & RH)
81310F04
81410 D9000FFF
or
81410 D9500FFF
1
81420 D9000FFF
or
81420 D9500FFF
1
1.0
M/H
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD299 Sportage (QL) March 2021
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TSB/Document ID: WTY020_TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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