NHTSA ID Number: 10189228
Manufacturer Communication Number: SGI17-49
TSB/Document Date: 2021-03-22
Summary
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
NOTIFICATION OF UPDATE PRIOR TO SALE
UPS9817-1B [N134]: CRANKSHAFT BEARING
FAILURE
08-NOV-17
NO.: SGI17-49
SEC.: GENERAL
INFORMATION
SERVICE BULLETIN
MKT.: USA
DESCRIPTION OF ISSUE
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which
may be fitted with an engine containing a crankshaft with a burr around the oil feed hole.
This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any
vehicle already in use may continue to be driven and any repair instructions deemed necessary will be
communicated through a separate Field Action or Technical Bulletin.
AFFECTED VEHICLE RANGE
Range Rover Sport (L494; V8 5.0L SC Petrol)
Model Year: .............. 2017
VIN: .............................. 170368-173952
Range Rover (L405; V8 5.0L SC Petrol)
Model Year: .............. 2017
VIN: .............................. 370319-373637
A total of 80 vehicles are potentially involved in the United States and Federalized Territories. Visit the InfoTrail
website for a list of affected unsold vehicles (as of 06 November 2017).
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by Program Code ‘N134’ and HOLD affected new vehicles that
are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the
rework action.
Jaguar
Land Rover North America recommends that affected sales demonstrator and loaner vehicles are repaired
before use and that used vehicles are repaired before sale.
A Technical Bulletin will be published once repair instructions are finalized and any required parts have been
procured.
CUSTOMER COMMUNICATION
Should this Program mean that you are unable to deliver an affected vehicle to a customer at an agreed handover
date, please advise the customer of the following:
‘Jaguar Land Rover is committed to delivering vehicles to our customers of the highest quality, complete
with the very latest hardware and software. Our vehicles are continually evolving, with our Engineering and
Design teams constantly looking for new and innovative ways to further enhance and develop our vehicles.
Jaguar Land Rover has advised us that there is an upgrade to be carried out on your vehicle, and have
instructed us to complete this action prior to handing the vehicle over to you. Jaguar Land Rover apologize
that this upgrade may delay the delivery of your new vehicle but are committed to ensuring customers
benefit from the very latest technology to ensure your ownership experience is the best one possible.’
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
If necessary, you may communicate technical details of the repair or upgrade that is required on the vehicle; this is
at your discretion.
RETAILER EMPOWERMENT
We appreciate the frustration experienced by both our customers and Retailers with regards the launch of any
Update Prior to Sale program.
Following the launch of Retailer Empowerment (and where you feel it appropriate), you now have the ability to
offer goodwill to customers who have suffered delays in the delivery of their vehicle. Any goodwill offer should be
specifically for a customer whose vehicle delivery has been delayed due to this specific activity to acknowledge
the poor experience.
Should you have any questions, please contact the Customer Relationship Centre (CRC) in the first instance for
help and support.
Thank you for your cooperation in this matter. Jaguar Land Rover North America apologizes for any inconvenience
this may cause.
VIN
Chassis #
Model Line
Model Year
Dealer Code and Name
SALGS2FE8HA370389
HA370389
Range Rover
2017
0112 Cole European
SALGS2FE1HA371061
HA371061
Range Rover
2017
0114 Land Rover Buckhead
SALWR2FE6HA170876
HA170876
Range Rover Sport
2017
0114 Land Rover Buckhead
SALWR2FEXHA173778
HA173778
Range Rover Sport
2017
0121 Land Rover Parsippany
SALGS2FE8HA370411
HA370411
Range Rover
2017
0131 Land Rover North Dade
SALGS2FE5HA370480
HA370480
Range Rover
2017
0131 Land Rover North Dade
SALGS2FE4HA371023
HA371023
Range Rover
2017
0143 Land Rover Charlotte
SALWR2FE9HA170595
HA170595
Range Rover Sport
2017
0175 Haron Land Rover
SALWR2FE7HA170451
HA170451
Range Rover Sport
2017
0177 Land Rover Orlando
SALWR2FE9HA170600
HA170600
Range Rover Sport
2017
0177 Land Rover Orlando
SALWR2FE6HA170618
HA170618
Range Rover Sport
2017
0212 Land Rover Main Line
SALWR2FE8HA170880
HA170880
Range Rover Sport
2017
0212 Land Rover Main Line
SALWR2FE1HA171000
HA171000
Range Rover Sport
2017
0234 Land Rover Austin
SALWR2FE9HA170760
HA170760
Range Rover Sport
2017
0253 Land Rover South Dade
SALWR2FE9HA170869
HA170869
Range Rover Sport
2017
0253 Land Rover South Dade
SALWR2FE9HA170788
HA170788
Range Rover Sport
2017
0261 Land Rover Redwood City
SALWR2FEXHA171013
HA171013
Range Rover Sport
2017
0261 Land Rover Redwood City
SALGS5FE6HA373387
HA373387
Range Rover
2017
0277 Land Rover Fairfield
SALGS2FE8HA370733
HA370733
Range Rover
2017
0287 Hornburg Land Rover Los Angeles
SALGS2FE9HA370319
HA370319
Range Rover
2017
0291 Land Rover Seattle
SALWR2FE9HA170368
HA170368
Range Rover Sport
2017
0297 Land Rover Farmington Valley
SALGS2FE6HA371329
HA371329
Range Rover
2017
0299 Land Rover North Scottsdale
SALGS2FE2HA370419
HA370419
Range Rover
2017
0303 Land Rover Shreveport
SALGS2FE3HA370347
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SGI17-49
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.