NHTSA ID Number: 10189031
Manufacturer Communication Number: TJ35718.4.0-2021
TSB/Document Date: 2021-03-15
Summary
This is a Technical Journal: Polestar
rims, front and rear wheel position
Service and Parts Business
Technical Journal
TITLE:
Polestar rims, front and rear wheel position
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35718.4.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2021-02-16
2021-02-22
FUNC GROUP:
FUNC DESC:
7713
Trailing wheel
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Attachment
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Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If changing wheels on a Polestar 2 it is important to ensure that the correct wheels are installed on the
front and rear axle.
Polestar 2 use staggered wheels for better driving performance, the rear rims are 25 mm (1 inch) wider
than the front wheels and also have a slightly different rim offset.
The 20” Performance rims are already marked with “Front wheel” and “Rear wheel”, see picture 3.
But for the standard 19" and 20" rims there is no such marking due to lack of space on the front side,
and it become more difficult to know which rims are intended for the front and rear axles.
* For standard 19" and 20" rims, markings “REAR” and “FRONT” was added in the rim spokes from 2021
week 06 (approx chassis No. 23700), see picture 5.
CSC Customer Symptom Codes
Code
Description
3D
Accessory installation/Accessory installation
X5
Wheel rim/Incorrect installation
Produced and printed in the USA and available as an electronic document.
© Polestar 2021
Technical Journal 35718.4.0
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
534
2021-9999
Struc Week
Range
Plant
Chassis range
19
0000001-9999999 202007-999952
SERVICE:
* When fitting the standard 19" and 20" wheels on a Polestar 2, first check if the rim position is marked
with “Front” or “Rear”, see picture 5.
* If rim position is not found inside the rim spoke, then check the rim size information according to
picture 1 and 2, or if possible measure the rim width.
Rim size and
location
Rim offset
Rim width
Tyre dimension
Picture reference
19" Front
50.0 mm
8.0 inch / 203 mm
245/45R19
Picture 1
19" Rear
53.0 mm
9.0 inch / 228 mm
245/45R19
Picture 2
20" Front
50.0 mm
8.0 inch / 203 mm
245/40R20
Picture 1
20" Rear
53.0 mm
9.0 inch / 228 mm
245/40R20
Picture 2
This information is also available in Owners Manual:
Go to URL support.polestar.com/##/polestar-2/2021/manual/
Replace ## with your language code (example NL), then select Section “Wheels and Tires” ->
“General” -> “Approved wheel and tire sizes”.
The information is also available in:
- VIDA Parts Catalogue, check VIDA VCC-ID : P-033107700120-1 (19" rims), P-033107700130-1
(20" rims).
Proposal: Write “front” or “rear” inside the rim spokes using a white or silver permanent marker pen.
Possibly also cover the text with a thin layer of clear coat.
Warranty claim info:
No warranty claims are accepted for this TJ
LABOR TIME:
No labor time.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 7713.
To view TJ attachments continue to next page. This TJ has five attachments.
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2021-02-22
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TSB/Document ID: TJ35718.4.0-2021
Replacement Service Bulletin Number:
MFR Communication Date: 2021-02-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: WHEELS
MFR Component System:
MFR Component Subsystem:
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