NHTSA ID Number: 10189026
Manufacturer Communication Number: LTB00972NAS2
TSB/Document Date: 2021-03-15
Summary
No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed is selected.
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LTB00972NAS2
TECHNICAL BULLETIN
22 NOV 2017
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be
performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
412-01: Climate Control
SUBJECT/CONCERN:
Climate Control System Blower Fan Stalls
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AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Discovery Sport (LC)
2015 Onwards
507836 Onwards
Halewood
Range Rover Evoque (LV)
2016 Onwards
077912 Onwards
Halewood
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
No air blowing through any of the cabin air vents may be evident, regardless of temperature
or fan speed is selected.
CAUSE:
This may be caused by water ingress into the climate control system blower fan due to leak
paths through a broken and/or a poorly fitted cowl panel.
ACTION:
Should a Customer express this concern, follow the Workshop Procedure below.
PARTS:
NOTE:
* - an allowance ($12.50 $ USD [or local equivalent]) has been provided to cover the
cost of the locally sourced 3M™ 5313 Scotch-Weld™ sealant strip (or equivalent black,
non-curing, butyl-based sealant putty). Claim using Sundry Code ‘ZZZ001’.
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PART NUMBER
DESCRIPTION
QUANTITY
ZZZ001
*3M™ 5313 Scotch-Weld™ sealant strip
1
LR066917
Blower Motor - LHD
1
LR111635
Cowl Panel - LHD - Vehicles Without Heated Washer
Jets - Discovery Sport
1
LR111636
Cowl Panel - LHD - Vehicles With Heated Washer
Jets - Discovery Sport
1
LR111641
Battery Box Lid - Discovery Sport
1
LR111643
5
LR111639
Cowl Panel - LHD - Range Rover Evoque
1
LR111642
Battery Box Lid - Range Rover Evoque
1
LR111643
Clip - Seal - Range Rover Evoque
4
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTES:
◾ Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to JLR
claims submission system to obtain the latest repair time.
◾ The JLR Claims Submission System requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
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CONDITION
CODE
CAUSAL
PART
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DESCRIPTION
TIME
(HOURS)
SRO
CONDITION
CODE
CAUSAL
PART
Blower motor - Renew - Discovery Sport
82.25.33
2.8
41
LR066918
Cowl panel - Air intake - Renew Discovery Sport
80.15.62
0.6
41
LR066918
Cowl panel - Sealing - Modification Discovery Sport
80.15.89.52
0.1
41
LR066918
Blower motor - Renew - Range Rover
Evoque
82.25.33
2.3
41
LR066918
Cowl panel - Air intake - Renew - Range
Rover Evoque
80.15.62
0.4
41
LR066918
Cowl panel - Sealing - Modification Range Rover Evoque
80.15.89.52
0.1
41
LR066918
Configuration - Automatic Temperature
Control (ATC) ECU
80.90.12
0.2
41
LR066918
NOTE:
Normal Warranty procedures apply.
WORKSHOP PROCEDURE:
NOTES:
◾ Blower may also be referred to as Blower Motor.
◾ Cowl Panel may also be referred to as Plenum Chamber.
◾ Some parts may be shown removed for clarity.
1
NOTE:
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Automatic Temperature Control Module (ATCM) may also be referred to as
Heating Ventilation and Air Conditioning (HVAC) Control Module.
Renew the front heater fan blower and configure the Automatic Temperature Control
Module (ATCM) using the Jaguar Land Rover-approved diagnostic equipment (see
TOPIx Workshop Manual section 412-01: Climate Control - Removal and Installation Blower Motor).
2
NOTE:
Discard the cowl panel, battery box cover, and battery box fasteners.
Remove and discard the cowl panel and battery box cover (see TOPIx Workshop
Manual section 412-01: Climate Control - Removal and Installation - Plenum
Chamber).
3
NOTE:
Discovery Sport only.
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Fill the end of the alcomat seal using the 3M™ 5313 Scotch-Weld™ sealant strip (or
equivalent black, non-curing, butyl-based sealant putty).
Repeat this step on the opposite side of the vehicle.
Go to Step 7.
4
CAUTION:
Do not damage the 'A' pillar finisher.
NOTE:
Range Rover Evoque only.
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Reposition the 'A' pillar finisher just enough to allow access to the bottom corner of
the windshield.
Repeat this step on the opposite side of the vehicle.
5
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Fill the end of the alcomat seal using the 3M™ 5313 Scotch-Weld sealant strip.
Repeat this step on the opposite side of the vehicle.
6
NOTE:
Range Rover Evoque only.
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Apply 3M™ 5313 Scotch-Weld™ sealant strip above the central 'Y' locator aperture
to bridge the gap in the alcomat seal.
Match the profile of the alcomat seal as closely as possible using the
3M™ 5313 Scotch-Weld™ sealant strip.
7
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Visually check the new cowl panel heat stakes are intact and that the foam dams on
the underside of the cowl panel are in place before installation.
8
NOTES:
Make sure no gap exists between the top edge of the cowl panel and the
surface of the windshield.
Do not install the battery box cover at this stage.
Install the new cowl panel (see TOPIx Workshop Manual section 412-01: Climate
Control - Removal and Installation - Plenum Chamber).
9
NOTES:
Discovery Sport only.
Install the replacement battery box cover with new fixings.
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Install the replacement battery box cover using the new fixings.
10
NOTES:
Range Rover Evoque only.
The cowl panel is shown semi transparent for clarity.
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Using the battery box aperture for hand access, apply a 15 mm x 15 mm square of
3M™ 5313 Scotch-Weld™ sealant strip around the central 'Y' locator and across onto
the rear side of the body panel directly behind the strip applied earlier.
11
NOTE:
Install the new battery box cover with new fasteners.
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Install the replacement battery box cover using the new fasteners.
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TSB/Document ID: LTB00972NAS2
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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