91 MIB2 High Navigation Software Update Instructions (PR Code 7UG)
91 21 72 2047576/6 February 25, 2021. Supersedes Technical Service Bulletin Group 91 number 20-50 dated
December 17, 2020 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3, TT

2016 - 2019

All

MIB2 with Navigation plus

A6, A7

2016 - 2018

All

MIB2 with Navigation plus

A5

2018 - 2019

All

MIB2 with Navigation plus

Q5

2018 - 2020

All

MIB2 with Navigation plus

A4, Q7, and
R8

2017 - 2019

All

MIB2 with Navigation plus

Condition
REVISION HISTORY
Revision

Date

Purpose

6

-

Revised Service (Added Note about corrupt SD cards)

5

12/18/2020

Revised Warranty (Updated Labor Operation)

4

07/24/2020

Revised header (Added MY20)

The customer’s vehicle has a MIB2 MMI system and requires a software update according to another Technical
Service Bulletin.

Technical Background
The MIB2 MMI system with navigation (PR 7UG) was first introduced starting with the MY2016 A6 & A7 models
(including their model variants, RS 7, etc.). As of Calendar Year 2017, the 2017+ A3, A4, A6, A7, Q7, the 2018
Q5, and 2018 A5 all come equipped with the MIB2 MMI system in all trim levels (PR 7UH = Scale System without
Navigation & PR 7UG = with Navigation).
What’s New?
 Automated Software Update Process for MIB2.
 MMI software updates can be downloaded from the MirrorServer.

Page 1 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Automated Software Update Process using ODIS
This new generation of MMI systems allows for automated software updates using the ODIS tester. The
technician is no longer required to provide any user input during the MMI software update once the update is
started.
Using an SVM code, the ODIS tester will perform the following steps:
 Check the installed software and verify an update is available.
 Initiate the MMI software update by entering the red engineering update menu automatically.
 Automatically start the update and accept starting all prompts.
 Complete the update and accept ending all prompts.
 Start the SVM feedback to the SVM server.
 Start and complete the SVM coding, parameter setting, and any applicable adaptations.
The update can be performed using the “FLASH” section of ODIS (All Time Units will be documented). Using
Guided Fault Finding is not required. If GFF is already open, then SVM can be accessed using the Special
Functions Menu.
MMI software updates can be downloaded from the Mirror Server using the SD Creator
It is now possible to download the MMI software updates directly to a blank SD card without having to order the
software from the parts department. This applies to MIB2 and some older MMI3G+ software updates. The SD
card part number listed in ETKA, also listed in the applicable TSB, is required to download the software update
package using the SD Creator program.
For more information about the SD creator, see TSB 2047812: "00 SD Creator: How to set up and use the SD
Creator for obtaining vehicle software updates via the MirrorServer".

Production Solution
Not applicable.

Service
Required equipment:
 ODIS Tester
 SVM code
 MIB2 High Navigation Software Update on SD Card (See Required Parts and Tools or Download the
software from MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 70-90 minutes (includes 40-60mins for the S/W update and 30 minutes for the SVM work)

Page 2 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

General MMI Software Update Process:
1. To save time, always verify the customer’s MMI
requires the software update before proceeding.
In the MMI, go to Menu >> Settings >> Left
drawer option >> Version Information (Figure 1).
This applies to models using the new MIB2 user
interface. The C7 PA uses the old user interface
similar to MMI3G+ along with the newer MIB2
hardware. The software version for the older user
interface is found under Menu >> Setup MMI >>
Version Information.
Figure 1. MIB2 Software Version in MMI with a new UI.
2. Obtain the SD card from the parts department (See Required Parts and Tools in applicable TSB) and skip to
step 3.
OR
Obtain a blank SD card with at least 4GB of space and proceed with installing the SD Creator software and
follow all instructions in TSB 2047812: 00 SD Creator: How to set up and use the SD Creator for obtaining
vehicle software updates via the MirrorServer.
Tip: Typical setup time to download the data and have a working SD card is about 1-2hrs depending on
network speed. Prepare the SD card long before starting the repair.
3. Connect a charger or battery maintainer to the vehicle that is capable of maintaining the vehicle voltage at
the appropriate levels (check the current capacity of maintainer). Turn off all unnecessary battery
consumers, such as LED DRL’s, HVAC blower, radio volume mute, etc.
4. Follow the steps listed in the attached document
“audi_mib_two_high_nav_plus_software_update_instructions.pdf” to complete the update process using
Update Method 1: (Preferred method). Using ODIS Flash, enter the SVM code that was provided by the
main TSB and follow the instructions in ODIS to start the update process.
Tip: For MIB2 systems there are now two methods for performing software updates. It is no longer required
to manually enter the Red Engineering Update menu. MIB2 software updates are now controlled by the SVM
code in ODIS. Using this process the update is fully automated.
5. If there is an outage with SVM, the old method (update method 2) is still available to use, but not preferred.
Update Method 2: (To be used only if SVM server issues occur) Enter the red engineering update menu,
insert SD card, perform MMI update, and then perform the SVM documentation feedback (see attached
document “audi_mib_two_high_nav_plus_software_update_instructions.pdf”).

Page 3 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Note:
If error code 08 is displayed on the red engineering screen during the update, the data on the update SD card is
corrupt.
In that case, please reformat the SD card in FAT32 and re-download the software via SD Creator (step 2). If that
does not help, please replace the SD card.
6. Only if Method 2 was used, perform the SVM feedback documentation of the information electronics control
module 1, J794 (address word 005F – MMI) with SVM using the SVM code that was provided by the main
TSB. To access SVM, within ODIS start GFF >> Diagnosis >> Special functions >> Software Version
Management >> SVM code input.

Warranty
Claim Type:

 110 up to 48 months/50,000 miles.
 G10 for CPO Covered Vehicles - Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Method 1: Automated update using ODIS
Check control unit & Test Functionality

9196 0199

10 TU

OR
Method 2: Manual update due to SVM server issues
Program infotainment control unit & Test
Functionality
Diagnostic Time:

9196 0299

70 TU

0151 0000

Time stated
on the
diagnostic
protocol (Max
175 TU)

Method 1: Automated update using ODIS
Software Update

OR

Page 4 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Method 2: Manual update due to SVM server issues

Claim Comment:

Software Update

0151 0000

Time stated
on the
diagnostic
protocol (Max
75 TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

As per TSB # (include number from original TSB)

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
See the original TSB for the table.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: How to set up and use the SD Creator for obtaining vehicle software updates
via the MirrorServer.
All parts and service references provided in this TSB (2047576) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

Page 5 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.