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NHTSA ID Number: 10187478

Manufacturer Communication Number: B610121

TSB/Document Date: 2021-02-22


Summary

BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.


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TSB/Document ID: B610121

Replacement Service Bulletin Number:

MFR Communication Date: 2021-01-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:HOOD

MFR Component System:

MFR Component Subsystem:


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2/2/2021

61 01 21_48 V BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD

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- SIB 61 01 21
2021-01-21
48 V BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND
CLOSED HOOD

MODEL
E-Series
G05
G07
G20
G22
G30

Model Description
X5 Sport Activity Vehicle
X7 Sport Activity Vehicle
3 Series Sedan
4 Series Sedan
5 Series Sedan

Production Date
From August 1st, 2020

Affected Option Code
01CE Recuperation
system

SITUATION
After the vehicle has been charged using a 12 V charger with the hood closed during a long stationary
period, the 48 V battery may be totally discharged, and possible replacement is needed. For example, after
a long stationary period in the showroom or storage.
Fault memory:
803419 - Batt48: Total discharge, may be entered in the BATT48V battery control unit.
Note: Trickle chargers (< 20-amp output) or solar chargers will not be able to charge the 48 V battery.

CAUSE
The 48 V battery does NOT charge when using a 12 V battery charger with the hood closed.
When charging the vehicle using a 12 V battery charger, the 48 V battery is ONLY able to charge with
the hood open.

CORRECTION
In order to prevent total discharge and thus preliminary damage to the 48 V battery, there are two options:
Prerequisite: Vehicle is connected to 12 V permanent charger (for example in the showroom, whereby the
12 V charging cable is routed into the engine compartment via the vehicle underside, in order to close the
hood.
Option 1:
In this case, an external battery charger must be activated every 48 to maximum 55 hours at the latest.
Then the open the hood for at least 2 hours.
Option 2:
Disconnect the mains/signal connector G14*1B of the BATT48 (see attachment).
Important:
The 12V battery must be fully charged before unplugging the 48V signal connector.

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2/2/2021

61 01 21_48 V BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD

Subsequently the hood can be closed.
Before the vehicle is driven again on the road, it is important to plug in the connector delete the fault
memory using ISTA.
This is an option if the vehicle is standing in the showroom for an extended period (maximum of 12 months)
and is not driven.
Note: The 48 V battery is not required for demonstration of various vehicle functions in the
showroom.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department or use the chat
available in the Warranty Documentation Portal
Submit an IDS ticket to the Parts Department

Supporting Materials
picture_as_pdf B61 01 21 Attachment.pdf

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