TJ35511.1.0-2021 Service Bulletin/Repair Instructions

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal

TITLE:
Creaking noise from Steering Wheel Module

REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35511.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2021-01-07
2021-01-11
FUNC DESC:
FUNC GROUP:
Housing for direction indicator

switch
3644
Page 1 of 14
“Right first time in Time”

Attachment

File Name

TJI-519196-1_1_0_en-US.pdf

TJI-519196-2_1_0_en-US.pdf
File Size

1.8455 MB

1.9510 MB
DESCRIPTION:

If creaking / ticking noise is heard from SWM area when turning the steering wheel, then follow advice

under Service.

CSC Customer Symptom Codes

Code

H3

H4

X8
Description

Steering wheel/Squeak/rattle/Steering column/wheel

Steering/Unusual noise/Unsure when/at all times

Steering/Unusual noise/At full turn
Vehicle Type

Type

224

225

227

234

235

236
Eng
Eng

Desc
Sales
Body
Gear
Steer
Model Year

2019-9999

2020-9999

2020-9999

2017-2017

2017-9999

2017-9999
Plant
Chassis range

-
Struc Week

Range

201835-999952

201817-999952

201846-999952

201617-999952

201624-999952

201646-999952
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing

a minimum of 50% wastepaper and 10% post-consumer waste.

© 2021 VOLVO CAR USA, LLC
Technical Journal 35511.1.0

Type
Eng
Eng

Desc
Sales
238

246

256

536
Body
Gear
Steer
Model Year

2017-9999

2018-9999

2016-9999

2018-9999
Plant
Chassis range

-
Struc Week

Range

201646-999952

201817-999952

201505-999952

201746-999952
SERVICE:

Follow instruction for SPA platfrom according to the attachment TJI-519196-1_1_0_en-US and for

CMA platform according to the attachment TJI-519196-2_1_0_en-US.

Warranty claim info:

To get warranty claim accepted for a job described in this TJ, please use following data: VST OP

number: 98751-2

VST Operation Number

VST Operation Number

98751-2
Description

Steering wheel module adjust acc
VEHICLE REPORT:

Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern

area “Vehicle Report” and sub concern area “Support not needed”, use function group 3644.
To view TJ attachment continue to next page. This TJ has two attachments.
Page 2 of 14
2021-01-11
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue

1
Date

2020-05
TJ Instruction VCC-519196-1
Reason

First issue
Affected vehicles
Model year

2019, 2020

2017, 2018,

2019, 2020

2017, 2018,

2019, 2020

2019, 2020

2019, 2020
Model

S60 (19-)

S90 (17-)

S90L
V60 (19-)

V60 Cross Country

(19-)

2017, 2018, V90 (17-)

2019, 2020

2017, 2018, V90 Cross Country

2019, 2020

2018, 2019, XC60 (18-)

2020

2016, 2017, XC90 (16-)

2018, 2019,

2020
Materials

Anti-squeak tape
Qty.

1.0
Materials
Part No.

1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-1
Page 2 ( 6 )

Color symbols
Note! This colour chart displays (in colour

print and electronic version) the importance

of the different colours used in the images

of the method steps.

1 . Used for focused component, the

component with which you will do

something.

2 . Used as extra colors when you need to show

or differentiate additional parts.

3 . Used for attachments that are to be

removed/installed. May be screws, clips,

connectors, etc.

4 . Used when the component is not fully

removed from the vehicle but only hung to

the side.

5 . Used for standard tools and special tools.

6 . Used as background color for vehicle

components.

Removal

Remove airbag driver's side , refer to:

Removal, replacement and installation

8 - Body and interior

88 - Interior equipment

884 - seat belt and other restraining

systems

Turn the steering wheel into neutral position.
TJ Instruction VCC-519196-1
Page 3 ( 6 )

Disconnect the connectors.
Loosen the screws.

Remove the marked part.
TJ Instruction VCC-519196-1
Page 4 ( 6 )

Note! Orientation view
Note! Only use the specified material.

Use: Anti-squeak tape , 1161842
TJ Instruction VCC-519196-1
Page 5 ( 6 )

Caution! Make sure the component is fitted

as illustrated.
Caution! Make sure the component is fitted

as illustrated.
TJ Instruction VCC-519196-1
Page 6 ( 6 )

Installation

Install the marked components.

Torque:

Steering wheel to steering column (center

screw) , 60 Nm
Fit driver's side airbag , refer to:

Removal, replacement and installation

8 - Body and interior

88 - Interior equipment

884 - seat belt and other restraining

systems
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue

1
Date

2020-05
TJ Instruction VCC-519196-2
Reason

First issue
Affected vehicles
Model year Model

2018, 2019, XC40

2020
Materials

Anti-squeak tape
Qty.

1.0
Materials
Part No.

1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-2
Page 2 ( 6 )

Color symbols
Note! This colour chart displays (in colour

print and electronic version) the importance

of the different colours used in the images

of the method steps.

1 . Used for focused component, the

component with which you will do

something.

2 . Used as extra colors when you need to show

or differentiate additional parts.

3 . Used for attachments that are to be

removed/installed. May be screws, clips,

connectors, etc.

4 . Used when the component is not fully

removed from the vehicle but only hung to

the side.

5 . Used for standard tools and special tools.

6 . Used as background color for vehicle

components.

Removal

Remove airbag driver's side , refer to:

Removal, replacement and installation

8 - Body and interior

88 - Interior equipment

884 - seat belt and other restraining

systems

Disconnect the connectors.
TJ Instruction VCC-519196-2
Page 3 ( 6 )

Loosen the screws.

Remove the marked part.
Note! Orientation view
TJ Instruction VCC-519196-2
Page 4 ( 6 )

Note! Only use the specified material.

Use: Anti-squeak tape , 1161842
Caution! Make sure the component is fitted

as illustrated.
TJ Instruction VCC-519196-2
Page 5 ( 6 )

Caution! Make sure the component is fitted

as illustrated.
Installation
Note! Make sure that the road wheels are in

the straight ahead position.

Note! The markings must be opposite each

other.
TJ Instruction VCC-519196-2
Page 6 ( 6 )

Install the screw.

Torque:

Steering wheel to steering column (center

screw) , 60 Nm
Fit driver's side airbag , refer to:

Removal, replacement and installation

8 - Body and interior

88 - Interior equipment

884 - seat belt and other restraining

systems

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