NHTSA ID Number: 10187279
Manufacturer Communication Number: L-SB-0001-21
TSB/Document Date: 2021-02-16
Summary
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes (DTCs). ?B1441 ? Air Mix Damper Control Servo Motor Circuit (Front Passenger Side Lower Air Mix) ?B1442 ? Air Inlet Damper Control Servo Motor Circuit ?B1443 ? Air Outlet Damper Control Servo Motor Circuit ?B1446 ? Air Mix Damper Control Servo Motor Circuit (Driver Side Lower Air Mix) ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit ?B1448 ? Passenger Side Face Servo Motor Circuit ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit ?B1453 ? Driver Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1454 ? Passenger Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1455 ? Driver Side Air Outlet Damper FOOT/DEF Control Servo Motor Circuit Follow the procedure in this bulletin to address this condition.
Disengage the claw and remove the
cover sub-assembly.
Figure 66.
NOTE
Do NOT discard the screws and the cover
sub-assembly as they will be reused.
1
c
1
Cover Sub-Assembly
© 2021 Lexus
, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 65 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Mark and store the removed servo and
lever in a separate container to avoid
reinstalling them in error.
Figure 67.
NOTE
Replace the heater air damper control
lever as it may become damaged during
removal (part number 87296-53010).
1
c
1
Install the NEW [3] air outlet servo (D)
(W/lever type) by turning the gear by
hand to align the match marks.
Lever
Figure 68.
NOTE
The mark on the air conditioning unit side
can be found at the inner part of the
housing surface.
1
c
1
Match Mark
© 2021 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 66 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Align the peephole with the big
tooth of the gear attached to the
cover sub-assembly and temporarily
install the cover sub-assembly.
Figure 69.
1
c
Look through the peephole to confirm
that the big tooth is aligned with the
tooth-missed part of the gear, then
install the cover sub-assembly with
the three screws.
NOTE
The gear can be moved with ease if the
cover sub-assembly is installed at the
correct position.
2
1
Big Tooth
2
Peephole
© 2021 Lexus
, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 67 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
For installation of the [3] air outlet servo (D) (W/lever type), align the tooth-missed part of
the gear with the mark, and position the two levers in between the two marks.
NOTE
The mark on the air conditioning unit side can be found at the inner part of the housing surface.
Be careful of the level positions as they may move due to the weight of the door.
Figure 70.
1
c
2
1
c
1
c
1
Mark
2
Hold
© 2021 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 68 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Temporarily install the NEW [3] air
outlet servo (D) (W/lever type) while
adjusting the positions of the gear and
lever.
Figure 71.
Looking down from above, confirm that
the pins of the servo are inserted into
the holes of the two levers.
Install the NEW [3] air outlet servo (D)
(W/lever type) with the three screws.
Reconnect the connector.
Install the NEW heater air damper
control lever by engaging the end claws
into the cover sub-assembly and servo.
Figure 72.
NOTE
Make sure to install the lever into the
cover sub-assembly first, then into the
servo. The lever will be locked and will
NOT move if it is installed into the
servo first.
© 2021 Lexus, a division of Toyota
Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 69 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Install the air conditoning unit.
Refer to TIS, applicable model and model year Repair Manual:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Air Conditioning Unit: Installation”
IS200T: 2016 / 2017
IS250: 2014 / 2015
IS300: 2016 / 2017
IS350: 2014 / 2015 / 2016 / 2017
RC200T: 2016 / 2017
RC300: 2016 / 2017
RC350: 2015 / 2016 / 2017
RC F: 2015 / 2016 / 2017
Is this the last servo being replaced?
YES — Continue to the Completion Procedure.
NO — Go to the next servo replacement procedure.
© 2021 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 70 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Figure 73. [3] Air Outlet Servo (D)
5. Remove the [3] air outlet servo (D) – DTC B1443 (W/O lever type) (GS ONLY).
Remove the air conditioning unit and
blower assembly from the vehicle
together as an assembly.
Figure 74.
Refer to TIS, applicable model and
model year Repair Manual:
Vehicle Interior –
Heating/Air Conditioning –
“Heating / Air Conditioning:
Air Conditioning Unit: Removal”
2
1
c
1
Air Conditioning Unit
2
Blower Assembly
GS200T: 2016 / 2017
GS350: 2013 / 2014 / 2015 / 2016 / 2017
GS450H: 2013 / 2014 / 2015 / 2016 / 2017
GS F: 2016 / 2017
© 2021 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 71 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Disconnect the connector and remove
the three screws.
Figure 75.
NOTE
Reuse the screws. If a screw is missing,
order part number 90099-00968.
Mark and store the removed servo in a separate container to avoid reinstalling it in error.
Install the NEW [3] air outlet servo (D) (W/O lever type) by aligning the tooth-missed part
of the gear with the mark, and position the two levers in between the two marks.
NOTE
The mark on the air conditioning unit side can be found at the inner part of the
housing surface.
Be careful of the level positions as they may move due to the weight of the door.
Figure 76.
1
c
2
1
c
1
c
1
Mark
2
Hold
© 2021 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 72 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Temporarily install the NEW [3] air
outlet servo (D) (W/O lever type) while
adjusting the positions of the gear
and lever.
Figure 77.
Looking down from above, confirm that
the pins of the servo are inserted into
the holes of the two levers.
Install the NEW servo with the
three screws.
Reconnect the connector.
Install the air conditioning unit.
Refer to TIS, applicable model and model year Repair Manual:
Vehicle Interior – Heating / Air Conditioning – “Heating / Air Conditioning: Air Conditioning
Unit: Installation”
GS200T: 2016 / 2017
GS350: 2013 / 2014 / 2015 / 2016 / 2017
GS450H: 2013 / 2014 / 2015 / 2016 / 2017
GS F: 2016 / 2017
Is this the last servo being replaced?
YES — Go to the Completion Procedure.
NO — Go to the next servo replacement procedure.
© 2021 Lexus, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 73 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Figure 78. [10] DEF A/O Servo (D)
6. Remove the [10] DEF A/O servo (D) – DTC B1455.
Remove the air conditioning unit and
blower assembly from the vehicle
together as an assembly.
Figure 79.
Refer to TIS, applicable model and
model year Repair Manual:
Vehicle Interior –
Heating/Air Conditioning –
“Heating / Air Conditioning:
Air Conditioning Unit: Removal”
2
1
c
1
Air Conditioning Unit
2
Blower Assembly
IS200T: 2016 / 2017
IS250: 2014 / 2015
IS300: 2016 / 2017
IS350: 2014 / 2015 / 2016 / 2017
RC200T: 2016 / 2017
RC300: 2016 / 2017
RC350: 2015 / 2016 / 2017
RC F: 2015 / 2016 / 2017
GS200T: 2016 / 2017
GS350: 2013 / 2014 / 2015 / 2016 / 2017
GS450H: 2013 / 2014 / 2015 / 2016 / 2017
GS F: 2016 / 2017
© 2021 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 74 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Disconnect the connector and remove
the two screws.
Figure 80.
NOTE
Reuse the screws. If a screw is missing,
order part number 90099-00968.
Insert a screwdriver wrapped in
protective tape between the gap of the
servo and gear and remove the servo.
Figure 81.
NOTE
The gear remains on the air conditioning
unit side.
2
1
Insertion Point
2
Protective Tape
© 2021 Lexus, a division of Toyota
Motor Sales, USA
1
c
L-SB-0001-21
January 11, 2021
Page 75 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Turn the gear by hand to remove it.
Figure 82.
Mark and store the removed servo and servo gear in a separate container to avoid
reinstalling them in error.
Install the NEW [10] DEF A/O servo
(D). Turn the gear by hand to line it up
with the mark on the air
conditioning unit.
Figure 83.
1
c
1
Mark
© 2021 Lexus
, a division of Toyota Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 76 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Align the long teeth of the servo gear
with the teeth of the gear, and
temporarily install the NEW servo.
Figure 84.
1
c
Install the NEW servo with the two
screws and reconnect the connector.
2
1
Alignment Location
2
Long Teeth
Reinstall the air conditoning unit.
Refer to TIS, applicable model and model year Repair Manual:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning: Air Conditioning
Unit: Installation”
IS200T: 2016 / 2017
IS250: 2014 / 2015
IS300: 2016 / 2017
IS350: 2014 / 2015 / 2016 / 2017
RC200T: 2016 / 2017
RC300: 2016 / 2017
RC350: 2015 / 2016 / 2017
RC F: 2015 / 2016 / 2017
GS200T: 2016 / 2017
GS350: 2013 / 2014 / 2015 / 2016 / 2017
GS450H: 2013 / 2014 / 2015 / 2016 / 2017
GS F: 2016 / 2017
© 2021 Lexus, a division of Toyota
Motor Sales, USA
L-SB-0001-21
January 11, 2021
Page 77 of 77
HVAC Servo Motor Malfunction
Damper Servo Sub-assembly Replacement Procedure (continued)
Replacement Procedure Group C (Servos Replaced From A/C Unit Removed From Vehicle) (continued)
Is this the last servo being replaced?
YES — Continue to the Completion Procedure.
NO — Go to the next servo replacement procedure.
Completion Procedure
1. Initialize the servo(s).
Refer to TIS, applicable model and model year Repair Manual:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning: Air Conditioning
System: Initialization”
IS200T: 2016 / 2017
IS250: 2014 / 2015
IS300: 2016 / 2017
IS350: 2014 / 2015 / 2016 / 2017
RC200T: 2016 / 2017
RC300: 2016 / 2017
RC350: 2015 / 2016 / 2017
RC F: 2015 / 2016 / 2017
GS200T: 2016 / 2017
GS350: 2013 / 2014 / 2015 / 2016 / 2017
GS450H: 2013 / 2014 / 2015 / 2016 / 2017
GS F: 2016 / 2017
2. Check for DTCs.
3. If the servo does NOT function correctly, replace it.
4. Restore the vehicle back to its assembled condition.
© 2021 Lexus, a division of Toyota Motor Sales, USA
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TSB/Document ID: L-SB-0001-21
Replacement Service Bulletin Number:
MFR Communication Date: 2021-01-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
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