NHTSA ID Number: 10187246
Manufacturer Communication Number: T-SB-0124-20
TSB/Document Date: 2021-02-16
Summary
TSB: Some 2016 ? 2021 model year Tacoma vehicles equipped with an automatic transmission may exhibit a vibration under deceleration (coasting or braking) between 30 ? 10 mph. This vibration is felt in the seat, floorboard, and/or steering wheel. Follow the Repair Procedure in this bulletin to address this condition.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
- IMPROVES PERFORMANCE - Transmission fluid that dramatically...
- POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
- WHY RED LINE - Established in 1979, Red Line Products...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: T-SB-0124-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-12-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
T-SB-0124-20
December 15, 2020
Driveline Vibration Under Deceleration Around 30 - 10
mph
Service
Category
Drivetrain
Section
Drive Shaft/Propeller Shaft
Market USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2016 - 2021
Tacoma
VDS(s): CZ5AN, GZ5AN, SZ5AN
Engine(s): 2GR
Drive Type(s): 4WD
Transmission(s): 6AT
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0071-19.
Applicability has been updated to include 2020 – 2021 model year Tacoma vehicles.
The entire bulletin has been updated.
Service Bulletin No. T-SB-0071-19 is obsolete and any printed versions should be discarded.
Introduction
Some 2016 – 2021 model year Tacoma vehicles equipped with an automatic transmission may
exhibit a vibration under deceleration (coasting or braking) between 30 – 10 mph. This vibration is
felt in the seat, floorboard, and/or steering wheel. Follow the Repair Procedure in this bulletin to
address this condition.
NOTE
This Service Bulletin ONLY applies to 4WD models equipped with 6AT. Do NOT use the spring part
number found in the Service Bulletin for ANY manual transmission vehicles or PreRunner models.
This could lead to NEW, currently nonexistent issues.
If the vehicle is installed with an aftermarket suspension/body lift or leveling kit, this Service Bulletin
does NOT apply.
© 2020 Toyota
Motor Sales, USA
Page 1 of 15
T-SB-0124-20
December 15, 2020
Page 2 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Production Change Information
This bulletin applies to all 2016 – 2021 model year Tacoma vehicles NOT equipped with the
TRD Off-Road package option.
This bulletin applies to 2016 model year Tacoma vehicles equipped with the TRD Off-Road
package option produced BEFORE the Production Change Effective VINs shown below.
CAB TYPE
PRODUCTION CHANGE EFFECTIVE VIN
5TFGZ5AN#GX040536
Double
3TMGZ5AN#GM039554
5TFCZ5AN#GX040121
3TMCZ5AN#GM039538
Access
5TFSZ5AN#GX017523
NOTE
ALL TRD Off-Road package vehicles produced AFTER the effective VIN change use the same springs in
production as the countermeasure part numbers listed in this Service Bulletin. Do NOT follow this Service
Bulletin for TRD Off-Road equipped vehicles produced AFTER production change effective VINs provided
in the production change information table.
© 2020 Toyota Motor Sales, USA
T-SB-0124-20
December 15, 2020
Page 3 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
SU1903
Install Steering Wheel Damper
and Measure Joint Angle
1.1
(Damper = 0.6)
(Measure Angles = 0.5)
45816-60030
2.1
48210-04700
48210-04701
48210-04810
48210-04811
48210-04710
48210-04711
48220-04340
48220-04341
48220-04450
48220-04451
48220-04350
48220-04351
SU1904
Install Steering Wheel Damper,
Measure Joint Angle,
and R & R Leaf Springs
T1
T2
9B
57
APPLICABLE WARRANTY
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2020 Toyota Motor Sales, USA
T-SB-0124-20
December 15, 2020
Page 4 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Parts Information
PART NUMBER
CAB TYPE
Double
Access
All
PART NAME
QTY
48210-04840
Spring Assy, RR RH
1
48220-04340
48220-04341
48220-04450
48220-04451
48220-04350
48220-04351
48220-04480
Spring Assy, RR LH
1
48210-04700
48210-04701
48210-04810
48210-04811
48210-04710
48210-04711
48210-04830
Spring Assy, RR RH
1
48220-04340
48220-04341
48220-04450
48220-04451
48220-04350
48220-04351
48220-04470
Spring Assy, RR LH
1
45713-35040
Damper, Steering Shake
1
90080-15079
Screw, With Washer
2
PREVIOUS
NEW
48210-04700
48210-04701
48210-04810
48210-04811
48210-04710
48210-04711
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Digital Angle Gauge*
01815-00102
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2020 Toyota Motor Sales, USA
T-SB-0124-20
December 15, 2020
Page 5 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Repair Procedure
1. Confirm the condition exists.
A. Does the vehicle exhibit a vibration under deceleration (coasting or braking) between
30 – 10 mph?
YES — Continue to substep B.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
B. Use the following method to determine if the driveline vibration is normal or if this
bulletin applies.
(1) Remove the rear driveshaft.
(2) Shift into 4WD HI.
(3) Test-drive the vehicle.
After using that method, does the vehicle exhibit a vibration?
YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
NO — Continue to step 2.
2. Remove the steering wheel pad.
CAUTION
Wait at LEAST 90 seconds AFTER disconnecting the cable from the negative (–) battery
terminal to disable the SRS system.
Refer to the TIS, applicable model and model year Repair Manual:
2016 / 2017 / 2018 / 2019 / 2020 / 2021 Tacoma:
Vehicle Interior – Supplemental Restraint Systems – “Supplemental Restraint Systems:
Steering Pad: Removal”
© 2020 Toyota Motor Sales, USA
T-SB-0124-20
December 15, 2020
Page 6 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Repair Procedure (continued)
3. Remove the steering wheel switch wire
harness retainer bracket (ONLY for
vehicles with steering wheel
mounted switches).
Figure 1.
1
4. Install the steering wheel damper using
two NEW screws in the locations shown.
Torque: 2.35 N*m (24 kgf*cm, 20.8 in*lbf)
Steering Wheel Switch Wire Harness
Retainer Bracket
Figure 2.
NOTICE
When disconnecting ANY airbag
connector, take care not to damage the
airbag wire harness.
NOTE
Secure the steering wheel switch wires to
the steering wheel damper bracket hooks
as shown.
1
Damper
2
Steering Wheel Switch Wire Harness
3
Damper Bracket Wire Retainer Hook
4
Screw
5
Driver Side Airbag Wire Harness
© 2020 Toyota Motor Sales, USA
T-SB-0124-20
December 15, 2020
Page 7 of 15
Driveline Vibration Under Deceleration Around 30 - 10 mph
Repair Procedure (continued)
5. Install the steering wheel pad.
Refer to TIS, applicable model and model year Repair Manual:
2016 / 2017 / 2018 / 2019 / 2020 / 2021 Tacoma:
Vehicle Interior – Supplemental Restraint Systems – “Supplemental Restraint Systems:
Steering Pad: Installation”
6. Raise the vehicle using a drive-on hoist or wheel alignment rack.
NOTE
Vehicle suspension MUST be at ride height.
7. Set up the digital angle gauge.
A. Clean the gauge mounting surfaces of ANY dust and debris.
B. Place the gauge with the screen facing the passenger side of the vehicle up/down.
NOTE
The digital angle gauge is directional and must be placed with the screen facing the passenger
side of the vehicle for the up/down indicator to properly display the angle. The tool indicates a
positive or negative angle based on the right side of the tools vertical location.
C. Power on the digital angle gauge and
set it to “Absolute Mode.” ABS will be
displayed in the upper right corner of the
display as shown in Figure 3.
Figure 3. Digital Angle Gauge
1
1
© 2020 Toyota Motor Sales, USA
Indicates Absolute Mode
T-SB-0124-20
December 15, 2020
Driveline Vibration Under Deceleration Around 30 - 10 mph
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it.
- 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime f.r.e.e update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
- 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
- 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
- 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
- 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
- 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.
This product presentation was made with AAWP plugin.
Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API